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Free Voice and Video Calls

Using free voice and video calls toggle
LINE users can make free voice and video calls with their friends.

Making Calls from the Friends List
1. Tap the friend you want to call on your friends list.
2. Tap Free Call or Video Call on the pop-up that appears.



Making Calls from Chats
You can make calls from chats using any of the following methods.
- Tap the call button next to the message entry bar, then Free Call.
- Tap your friend’s profile photo, then Free Call or Video Call on the pop-up window.
- Tap “V” at the top right of the chat, then Free Call or Video Call.



If you are using a 3G network, you may be charged for the data used for the call. We recommend using a flat-rate data plan. If the call quality is low, please try using a Wi-Fi connection.

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Required specs for free voice and video calls toggle
The following specs are required to use LINE's free voice and video calls.

Free Voice Calls
- iOS: The following devices with iOS 4.3 or higher
iPhone 4 or higher, iPod Touch 4th generation or higher, iPad 2 or higher
- Android: Android OS 2.2 or higher
- Windows Phone: OS 8.0 or higher and LINE version 3.9.0 or higher
- BlackBerry: BlackBerry OS 6 and LINE version 3.0
- PC: You can make free voice calls on both the Windows and Mac versions of LINE.

Free Video Calls
- iOS: iOS 6.0 or higher
- Android: Android OS 2.3 or higher
- Windows Phone: OS 8.0 or higher and LINE version 3.9.0 or higher
Video calls are only supported on the three OSes above.

If you are using a 3G network, you may be charged for the data used for the call. We recommend using a flat-rate data plan. If the call quality is low, please try using a Wi-Fi connection.

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Required specifications for using effects and filters for video calls toggle
You can use effects and filters for video calls with the following system specifications:

Android
Devices running Android OS 4.1 or later along with LINE versions 6.8.0 or later
Note: You may not be able to use effects and filters on some devices.

iOS
iPhone 6 or later
iPad Air or later
iPad Mini 4 or later
The above mentioned devices must also be running LINE versions 6.8.0 or later.

Even if you fulfill the above stated conditions, you may not be able to use effects and filters depending on the performance of your device. In this case, the smiley face icon for the actual feature will not appear.

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Are all free voice and video calls free? toggle
LINE's basic features, including voice calls, video calls, and chats (sending of text, images, and locations, and the use of bots such as the translation or weather bots) are free to use. Some stickers and Coins are available at a fee.

Calling or chatting with users on different mobile service carriers is also free. LINE will not charge you even if you are calling a friend in a different country or using the service while you are traveling.

However, like all other apps, you will be charged by your mobile service carrier for the data used. Depending on your price plan, you may be charged each time you connect to LINE, so we recommend using a flat-rate data plan.

If you are using a flat-rate plan, you should not be charged extra for using 3G, 4G LTE, or Wi-Fi data, but please check with your mobile service carrier for details.

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Blocking calls toggle
To block voice or video calls, please follow the steps below.

1. Go to the More or "..." tab > Settings > Chats & Voice Calls.
2. Switch off "Receive Voice Calls."

Settings

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Using Bluetooth toggle
When using external devices via Bluetooth, the performance of the external device is dependent on the main device. We cannot guarantee that they will function properly.

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How do I start a group call? toggle
You can enjoy making a group call via group chats or multi-person chats. To start a group call, please follow the steps below.

1. Open the group or multi-person chat.
2. Tap the phone icon on the top right > Start.

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How do I join an ongoing group call? toggle
Please follow either of the steps below.

- Tap the call icon at the top of the chat screen of the ongoing call > Join > OK.
- When you receive the message that the call is starting tap Join > OK.

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How do I invite a friend who has not joined a call to a group call? toggle
You can invite friends who have not joined a call to a group call via a group or multi-person chat.

1. Start or join a group call.
2. Tap the person icon on the top right of the call screen.
3. Select the members you wish to invite and tap Invite.

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Required specs for group video calls toggle
You can use group video calls with the following system specifications:

• iOS: iPhone 5 or later, iPad 4 or later, iPad mini 2 or later, with LINE version 6.9.1 or later
• Android: Android OS 4.1 or later, with LINE version 6.9.2 or later (group video calls are not supported on some devices)

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Switching between friends in group video calls with more than 5 people toggle
If you make a group video call with more than 5 people, you can switch which friends are displayed using the following methods:

• Change with split screen display
Tap and hold on a friend from the call members listed on the right side of the screen, then drag them to the screen of the friend you want to switch out.

• Change with full screen display
Tap the friend you want to switch to from the members listed on the bottom of the screen.

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