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About Groups

Creating Groups/Inviting Members

Creating groups toggle
To create a group: 
1. On the Chats tab, tap the speech bubble icon > Group.
2. Select the friends you want to invite to the group and tap Next.
3. Enter a group name and tap Create.
Note: If the Members join automatically setting is turned off, the friends you invite won't become group members until they select Join in their invitation.

For the steps to create a group from a multi-person chat, see this Help article.

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Inviting new members to a group toggle
To invite new members to a group: 
1. Tap the menu icon at the top of the chat screen > Invite.
2. Select the friends you want to invite from your friend list.
3. Tap Invite.
Note: Friends who have already been invited or are already in the group will appear grayed out.

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Maximum friends per group toggle
You can invite up to 199 friends per group, excluding yourself.

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Canceling group invitations toggle
1. Tap the menu icon at the top of the group chat screen > Members.
2. Under Pending members, tap the member whose invitation you want to cancel.
3. Tap Cancel.

To cancel a group invitation: To remove members from a group created with the Members join automatically setting turned on, follow the steps in this Help article

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Accidentally declining a group invitation toggle
If you want to be invited to the group again, please tell a member to cancel your invitation and then invite you again.

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Display when declining a group invitation toggle
Even if you decline a group invitation, you will still be displayed as a pending member in the group. To have yourself removed from the group completely, the friend who invited you will need to cancel your invitation.

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Viewing posts added to a group before joining toggle
Newly added group members will be able to see all posts and albums added to the group before they joined, but not previous chat messages.

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About the Members join automatically setting toggle
The Members join automatically setting lets you choose whether the friends you invite to a group are added automatically, or asked if they would like to join first.

If Members join automatically is turned on:
The friends you invite will automatically be added to the group.

If Members join automatically is turned off:
The friends you invite will receive an invitation message, from which they can choose to Join or Decline.
Note:
- If someone declines, they will continue to appear as a pending member, and the person who created the group will not be notified.
- If you create a group with this setting turned off, you will not be able to turn it on afterwards.
- For more information on how friends that decline a group invitation appear to other group members, see this Help article.

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I can't create multi-person chats toggle
Multi-person chats have been integrated into group chats, so you can now use the Notes and Albums features that were previously unavailable in multi-person chats.

If you want to create a group that doesn't require permission from members to join (like a multi-person chat), turn ON Members join automatically when creating a group chat.

If you have any existing multi-person chats, you can continue using them.

For the steps to create a group from a multi-person chat, see this Help article.

For the steps to create a new group, see this Help article.

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Group Notes/Albums

Viewing group notes and albums toggle
To view a group's notes and albums: 
1. Tap the Home tab > Groups > the group of your choice.
2. Tap Notes or Albums.

The number next to the profile icons shows how many members posted photos in the album. Tap this number to see the photos each member added.

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Posting group notes toggle
To post a group note: 
1. Tap the Home tab > Groups > the group of your choice.
2. Tap Notes.
3. Tap "+" at the bottom right of the screen > Write.
4. Tap What's new? and write your note, then tap Post.

If you want to post a photo, you can do so using the Albums feature, which is specifically for posting and viewing photos.

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Adding photos to an album toggle
1. Tap the group from the friends list.
2. Tap Albums on the pop-up.
3. Tap the album you want to post photos to.
4. Tap the + button on the bottom right of the screen.

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Deleting a group note toggle
You can delete notes you created yourself by following the steps below.

1. Tap the group from the friends list.
2. Tap Notes on the pop-up.
3. Tap the note you want to delete.
4. Tap the three dots at the top right, then Delete.

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Deleting a group album toggle
1. Tap the group from the friends list.
2. Tap Albums on the pop-up.
3. Tap the album you want to delete.
4. Tap the three dots on the top right, then Delete Album.

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Saving photos from a group album toggle
1. Tap the group from the friends list.
2. Tap Albums on the pop-up.
3. Tap the photos you want to save from the album.
4. Tap the Save button on the bottom right.

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Deleting a group post created using a previous account toggle
You cannot delete posts, Likes, or comments made using an old account. To delete a comment posted using a previous account, you will need to ask the author of the post it is attached to help you. To delete a Like made using a previous account, the post it is attached to needs to be deleted.

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Deleting photos from a group album toggle
Important Notes
- Deleted photos cannot be restored.
- If you delete something, a notification will be sent to the group chat notifying other members that you did so.

To delete photos from a group album
1. Tap the group from the friends list.
2. Tap Albums on the pop-up.
3. Tap the photo you want to delete from the album it was saved in.
4. Tap and hold the photo you want to delete.
5. Tap Delete Photo.

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Maximum number of albums toggle
Maximum albums per group: 100
Maximum photos per album: 1,000
Maximum photos per upload: 1,000

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Leaving a Group

Leaving a group toggle

Your posts, albums, and photos will not be deleted even if you leave a group. If there is any data you wish to delete, please do so before leaving the group.

 

When a group member deletes their account or leaves the group, a message saying “(friend name) left the group.” will appear.

 

To leave a group

1. From your friends list, swipe left on the group you want to leave.

2. Tap Leave.

 

Once all members of a group leave, all data posted will be deleted. In this case, the data cannot be restored.

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Deleting posts by previous group members toggle
You cannot delete data posted by members who have left the group.

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Deleting a group or group members toggle
A group is automatically deleted when all members leave. If there are multiple members in the group, you will need to remove all of them by following the steps below before the group can be deleted.

1. Tap the friends icon.
2. Tap the group you want to delete.
3. Tap the members icon on the pop-up.
4. Swipe left on the names of the members.
5. Tap Delete.

Once you are the only member left, tap Leave to leave the group and delete it.

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