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If the issue persists, try the following troubleshooting tips.
• Update the LINE app here.
• Update your OS to the latest version.
• Close all running apps.
• Restart your device.
• Delete any unnecessary apps and data on your device.
• Check or disable any web limiting or filtering services you may have in place.
• Go back to your chat list and reopen the chat you're having issues with.
Please note that sometimes it may take a while for a chat message to show up after you receive the notification.
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Please check the Help page for the feature or service you're having issues with.
• Issues creating, inviting friends to, or leaving groups
If you're having another issue with group chats, please try the troubleshooting tips below.
• Update LINE to the latest version.
• Restart your device.
• Go back to your chat list and reopen the chat you're having issues with.
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We respect your privacy above all else, and your sent/received messages and other information are treated with the highest level of security. LINE has established strict internal rules to ensure that your messages are protected.
Nothing you send or receive can be viewed by LINE or any third parties not participating in a chat.
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