LINE

Not Getting Notifications

What to check if you are not receiving Timeline notifications toggle
If you are not receiving Timeline notifications, please refer to this article regarding Timeline notification settings.
 

If you are unable to resolve your issue after checking the above article, please try these basic steps.

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General solutions for issues with LINE toggle
If you're having issues with LINE, try the following troubleshooting tips.
• Close all running apps.
• Restart LINE and your device.
• Update LINE to the latest version.

Additionally, issues may occur if you do not use LINE with the recommended system specifications.
Note: We do not offer support for devices that are jailbroken or rooted.

If you experience network errors or images do not appear properly, try the following:
• Delete any unnecessary apps and data, and clear the cache on your device.
• Check if your network connection has any restrictions or filtering services in place.
• Clear the LINE app's cache.
• Offload the app. (See this Help article for details.)

To clear the LINE app's cache:
1. Tap the Home or Friends tab > Settings.
2. Tap Chats > Delete data.
3. Check the box next to Cached data > tap Delete selected data.
4. Tap Delete data.

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