If you're having issues with LINE, try the following troubleshooting tips.
• Close all running apps.
• Restart LINE and your device.
• Update LINE to the latest version.
Note: We do not offer support for devices that are jailbroken or rooted.
If you experience network errors or images do not appear properly, try the following:
• Delete any unnecessary apps and data, and clear the cache on your device.
• Check if your network connection has any restrictions or filtering services in place.
• Clear the LINE app's cache.
To clear the LINE app's cache:
1. Tap the Home or Friends tab > Settings.
2. Tap Chats > Delete data.
3. Check the box next to Cached data > tap Delete selected data.
4. Tap Delete data.
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