LINE

Help

Check your email address and password

I want to change my email address but I forgot my password toggle
If you have forgotten your password, please reset it with a new password that is difficult for third parties to guess.

For details on how to reset your password, please see the following Help article:



Was this page helpful?

Yes No

How to check your registered email address toggle
To check your email address, please follow the steps below:

1. Tap More > Settings > Account.
2. Tap Change Your Email.
3. Your email address will appear under Change Your Email.

Tap here to open the Account menu from your smartphone.


If you have not registered an email address, or wish to change it, please refer to the following Help articles:

Was this page helpful?

Yes No

I can’t use my registered email address and I forgot my password toggle
If you are currently unable to use your registered email address and forgot your password, you can reset them both yourself by following the steps below.

Note:
- This feature is available from LINE version 6.9.0.
- If your device is locked with a passcode or Touch ID, you will have to enter it when you change your email address.

1. Tap More > Settings > Account.
You can also access the Account settings here if you are viewing this from a smartphone.
2. Tap Change your email, then choose to change your email address or password.

If you are using a version of LINE earlier than 6.9.0, please try the above steps after updating the app. If you cannot update the app, please apply to cancel your registered email address from the link below.



Was this page helpful?

Yes No

Help Center