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Check your email address and password

I want to change my email address but I forgot my password toggle
If you have forgotten your password, please reset it with a new password that is difficult for third parties to guess.

For details on how to reset your password, please see the following Help article:



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How to check your registered email address toggle
You can check your registered email address from the app by following the steps below:

1. Tap More > Settings > Account.
2. Tap Email address > Change your email.
3. Your email address will appear below the email address entry field.

If you are viewing this article on your smartphone, tap here to move to the Account settings screen.


If you haven’t registered an email address, see here.
If you wish to change your email address, see here.

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I can’t use my registered email address and I forgot my password toggle
You can change your registered email address and password yourself from LINE versions 6.9.0 and later.
Note: If your device is locked with a passcode or Touch ID, you will have to enter it when you change your email address.

To change your registered email address and password, please refer to the following Help articles:


Please note that you won’t be able to change your email address or password if you are using a version of LINE earlier than 6.9.0. In this case, please apply to cancel your registered email address from this link.

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Changing your password toggle
There is no way to check your registered password.

If you forgot your password, follow the steps below to change it.
Note: Be sure to keep a memo of your password so you don’t forget it.

To change your password:
1. Tap More > Settings > Account.
2. Tap Password.
3. Enter your new password two times, then tap OK.
Note: If your device is locked with a passcode or Touch ID, you will have to enter it when you change your password.

For a video guide, see here.
Note: If the video doesn't play, try opening the link with a different browser.


If you don’t have access to your old device when transferring your account, please refer to the following Help article:
We recommend setting a password that is difficult for third parties to guess.

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