- Using the latest version of LINE
- Using an older version of LINE
Was this page helpful?
Thank you for your feedback!
If you have any other questions, please contact us here.
Sorry about that. What went wrong?
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.
- Running LINE when Windows starts
- Checking your version of LINE
- Checking your LINE account's registered information
A verification code may appear if you're logging in for the first time or if you reinstalled LINE.
If you see a verification code:
1. Start the smartphone version of LINE.
2. Enter the verification code that appears on LINE for PC.
3. Confirm that the device you're trying to log in to is correct and place a check mark.
4. Tap Verify.
Be sure to enter the verification code that's displayed within three minutes.
Note: If the screen to enter the verification code doesn't appear on LINE on your smartphone, restart LINE and try logging in to LINE on your PC again.
Was this page helpful?
Thank you for your feedback!
If you have any other questions, please contact us here.
Let us know if we can make it better.
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.
Sorry about that. What went wrong?
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.
- Information that appears on your profile
- Setting or changing profile information
Was this page helpful?
Thank you for your feedback!
If you have any other questions, please contact us here.
Let us know if we can make it better.
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.
Sorry about that. What went wrong?
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.
• For versions of LINE earlier than 14.8.0
If you see a message saying ”Incorrect password entered. Please try again" despite resetting it, it's possible that the email address registered to the account you're trying to transfer is not the same as the email address you entered in step 7 below.
• For LINE version 14.8.0 or later
If you reset your password in the middle of transferring your account, the password rest will not be completed until you finish transferring your account.
If you see a message saying ”Incorrect password entered. Please try again" despite resetting it, it's likely that the password reset was not completed because you didn't finish transferring your account. Please refer to the steps below to reset your password.
If you see a message saying "The email address you entered isn't registered to your LINE account." at step 7, tapping Forgot your email address? will let you check part of your registered email address. Please refer to the hint and try another email address you think is registered to the relevant account.
Was this page helpful?
Thank you for your feedback!
If you have any other questions, please contact us here.
Let us know if we can make it better.
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.
Sorry about that. What went wrong?
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.
Copied
Let us know if we can make it better.
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.