- The Keep service is scheduled to end at 2 pm on Wednesday, August 28, 2024 (UTC+9).
- The Keep Memo chat where you can temporarily save content will remain available after the Keep service ends.
- Please back up the content you've saved in Keep by August 28, 2024.
- For more details, see About the end of the Keep service.
Keep is a storage service that lets you save content (e.g. photos, videos, text, files) in LINE. You can also easily share your saved content with friends.
To check the content you've saved in Keep, click the Friends tab > Keep to the right of your display name. For other methods to access Keep, and for information about the storage period/capacity for Keep, see the following Help articles.
Text, links, images, photos, videos, and other files sent in the Keep Memo chat will also be sent to Keep, where you can organize and manage them.
Note: Just sending content in your Keep Memo chat will not save it in Keep.
The Keep Memo chat cannot be renamed and its profile picture cannot be changed. Also, it does not have features like Note and Albums, and it cannot be deleted or duplicated.
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Most items can be saved in Keep for any length of time.
There is a storage period of 30 days only for files larger than 50 MB. The number of days remaining will appear on these files every day in your item list in Keep.
Keep has a storage capacity of 1 GB.
Item restrictions
• Photos and files: No restrictions
• Videos: Up to 5 minutes
• Text: Up to 10,000 characters
If you can't save something in Keep, check your available storage capacity.
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If you cannot upload files, please check the following:
- Check if you are over Keep's storage capacity of 1GB. Please allow for sufficient storage space in order to use Keep.
- Check whether the image file size is larger than 20GB or if the image quality is over 10,000 × 10,000 pixels. If the image exceeds those specifications, you will not be able to upload the file.
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Let us know if we can make it better.
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- We cannot respond to comments received from this form.