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Avatars & Friends

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Can I make more than one avatar? toggle
You can only create one avatar per account.

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Can I change the gender/type of my avatar? toggle
Sorry. You cannot change the gender or type of your avatar once you have created it.

The only way to change this is to delete your avatar and start over.
*Please note that if you do this, all your purchased Gems and items, as well as friends and chat history will be deleted completely.

For instructions on how to delete your avatar, please see the following help page.

https://help2.line.me/lineplay/android/categoryId/10002685?contentId=10013449&lang=en

We hope this helps.

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How do I change my avatar's name and status message? toggle
You can change your avatar’s name and status message by doing the following:

1. Tap More on the Home screen
2. Tap Profile
3. Tap your avatar name

Have fun!

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What are the icons above the avatars' heads? toggle
The icons above the avatars’ heads indicate what the avatar wants and needs. For example, if the “zzz” icon is shown, rest your avatar by taking him/her to a bed which will also have the “zzz” icon floating above it.

Have fun!

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Can I change my avatar's face? toggle
Yes, you can change your avatar’s face, skin color, and facial parts at the Face Shop. Visit the Face Shop to give your avatar a makeover!

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What is the Face Shop? toggle
The Face Shop is where you can change your avatar’s face. Get a new look whenever and however you want!

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How do I use the Face Shop? toggle
Give the Face Shop a visit and try changing your face! After deciding what kind of changes you would like to make, your face will be changed when you purchase a Face Shop ticket.
In other words, no matter if you choose to make only one change or several changes at the same time at the Face Shop, the price will not change.

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When will my avatar's new face come into effect after I visit the Face Shop? toggle
Once you complete the payment using Gems at the Face Shop, your avatar’s face will be changed, and all your friends will see its new face. If you use the Face Shop at the Square, other avatars there will also see the gorgeous transformation effect.

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What are Face Shop tickets? toggle
Face Shop tickets are tickets which you can use for free in the Face Shop. Each ticket lets you use the Face Shop once. 

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Where can I get Face Shop tickets? toggle
You can purchase Face Shop tickets by tapping the "Use tickets" button in the Face Shop once you've decided how you would like to change your face. 

You can also get them from events and other offers. Tickets will be used up in the order they were received.  

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Can I use Face Shop tickets anytime? toggle
No. Face Shop tickets have expiry dates. Once a ticket's expiry date has elapsed, the ticket will disappear. Be sure to use up your tickets before that happens!

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I know I have Face Shop tickets - why does the game tell me I don't have any? toggle
Number display errors can sometimes occur as a result of bad network connectivity, bugs or other issues. 

If this occurs, please try again later, or restart the app. 

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Friends

How do I add a friend? toggle
Tap the thumbnail of the avatar you want to add, or the avatar itself if you are in its room, to display a popup of its profile. Tap the Add button to send it a request. You will be added to each other’s friends lists once your request is accepted, so keep your fingers crossed!

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Can I keep a friend request on hold? toggle
Please go through the following steps if you wish to save a friend request:
 
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1) Tap the ADD button at the top right hand corner of the FRIENDS screen
2) Tap and hold the icon for the player whose request you wish to save
3) Tap the "Save friend request" button that appears at the bottom of the screen

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Is there a limit on how many friends I can have? toggle
Yes. You can add up to 3,000 friends.

Once you reach this number, you will not be able to add any friends and other users will be prevented from adding you also.

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Who are the avatars under the "Suggested" tab? toggle

1. Request pending avatars
Avatars who have sent you a Friend Request. 

2. New avatars
Avatars that have been created in the past 30 days will appear in your recommended friends list. 

3. LINE & Facebook friends
If you are logged in through your LINE account, all of your LINE friends who have LINE Play avatars will appear in your recommended friends list. 
If you are logged in through your Facebook account, all of your Facebook friends who have LINE Play avatars will appear in your recommended friends list.  

4. Nearby avatars
Avatars that are located within a 20km radius of where you are will be displayed in your recommended friends list. 
(This service is only available in some countries)

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What is an Official Avatar? toggle
Official Avatars are avatars who are affiliated with LINE PLAY.

When you send Hearts to an Official Avatar or perform tasks such as cleaning the furniture or watering the plants in an Official Avatar's room, you may receive a bonus that is a bit more than the normal reward for completing these Daily Tasks.

You can also get special items from the Gacha machines found inside Official Avatar's rooms.

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How can I delete a friend? toggle
Go to your Friends screen and tap and hold a friend's name. A prompt will appear at the bottom of the screen asking you if you wish to remove that friend from your list. Tapping that button will put you in editing mode, and make it possible for you to remove your friend.

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Where can I get a Gacha Ticket for the Invite Friends Gacha? toggle
From the main screen, go to FRIENDS > ADD FRIENDS > Invite and tap the Invite Friends button to send your friend an invitation link.
When the friend you invited installs LINE PLAY (via your link) and creates their avatar, a Gacha Ticket will be sent to your Mailbox.

- You must invite friends who have never installed LINE PLAY in the past in order to receive Gacha Tickets.
- Once your friend creates their Avatar, it may take some time for the Gacha Ticket to appear in your Mailbox. 

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What are Mission Partners? toggle
Mission Partners are friends who help you clear achievements. You can pick one of the friends you've invited set them as a Mission Partner. 

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How can I choose a Mission Partner? toggle
From the main screen, go to FRIENDS > ADD FRIENDS > Invite and tap the Invite Friends button to send your friend an invitation link.

When a friend you invited installs LINE PLAY (via your link) and creates their avatar, they will be added to the Mission Partner selection screen.

- You must invite friends who have never installed LINE PLAY in the past in order to set them as a Mission Partner.

- Once your friend creates their Avatar, it may take some time for them to be added. 

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How can I get the "Item Purchases" achievement? toggle
The "Item Purchases" achievement can be achieved by purchasing items like Gems and Cash with real money.

Any type of item that is paid for with real money is eligible for getting this achievement.

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