If you are experiencing trouble due to harassment or other illegal activities, please first discuss the matter with your family and close friends.
Chat history and other information of LINE users is considered private information and protected with the highest level of security possible, in addition to being protected by privacy laws which guarantee the right to secrecy of communication.
In order to guarantee that users can freely communicate, we are not able to view chat content. Please understand that for this reason, we cannot verify chat history, and therefore are unable to take any action in regards to it.
Please refer to the following link for help preventing harassment in chat messages or if you were added as a friend by someone you do not know.
If you are having Unicode-related issues, such as with special characters and symbols, please refer to the Help page below.