Other Problems

What is the Customer Care contact information for each country? toggle
LINE Pay Customer Care is handled separately by country.

Please refer to the link below which corresponds to the country of the phone number you registered with LINE.

If you are using a phone number for any other country, please contact us via the Inquiry Form.

Was this page helpful?

Yes No

I'm having issues with LINE Pay e-cash toggle
If you are encountering an issue with LINE Pay e-cash, you can resolve it by contacting one of the following:

• Bank Mandiri 24-hour Call Center:
 14000 or (021)5299-7777 (charges apply)
• Contact Bank Mandiri by email:

If you cannot use LINE Pay e-cash because you are having issues with your LINE account:

• Send an inquiry via the Problem Report Form.
• Check the Help page here.

Was this page helpful?

Yes No

Help Center