LINE

Chat History

Chat history disappeared toggle
Your chat history is saved in the app on your device. For this reason, you cannot carry over or restore your chat history in the following cases.

- If you deleted your chat history
- If you uninstalled then reinstalled your LINE app (including restoring the app from backup)
- If you changed to a new device

If you wish to back up your chat history, please refer to the following article.

Backing Up and Restoring Chats

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Searching for chats toggle
You can search chat rooms and posted messages using the search box on the chats list.

1. Pull the list of chats down or tap the search icon at the top right.
2. Enter the keywords you wish to search for in the "Official accounts, Friend, Chats" box.

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Backing up chats toggle
To back up (save) your chat history, please follow the steps below.

1. Select the chat you wish to save.
3. Tap the V icon at the top right of the screen.
4. Tap Settings.
5. Tap Export Chat History.

Please note that images will not be saved.

If you do not receive an email with your backup file, please check your junk or spam folder. If you have more than one email address, please try sending the file to another email address.

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