General information
See the following system specifications for using LINE.
Useful info
Support for LINE smartphone app versions earlier than 12.18.0 has ended as of November 5, 2024.
For more details, see End of support for LINE smartphone app versions earlier than 12.18.0.
Topics covered
Using the latest version of LINE:
The latest version of LINE can be used with the following recommended system specifications.
• Android 9.0 or later
• macOS Monterey 12 or later
• Chrome browser version 94 or later
Note: You cannot sign up for a new account with LINE for PC.
• Android 12L or later (or Android 13 or later for Samsung tablets)
• Wear OS by Google (formerly Android Wear): LINE 12.18.0 or later; Wear OS 3.0 or later; Android 11.0 or later
Note: You cannot sign up for a new account on smartwatches.
Using an older version of LINE:
Although not recommended, you can use older versions of LINE with the following system specifications.
The LINE versions available for each of the OSes below are as follows.
Note: Some features cannot be used on older OSes.
Be advised
If you don't update the LINE app for an extended period, you may not be able to restore data such as your chat history.
• iOS 14.0 to 14.8.1: Up to LINE 13.5.1
Note:
- You cannot use LINE with iOS 13.7 or earlier.
- You cannot create new accounts or transfer existing accounts with versions of LINE earlier than 12.18.0.
- Try updating the LINE app as well as your OS.
• Android OS 7.0 to 7.1.2: LINE 12.18.0
Note:
- You cannot use LINE with Android OS 6.0.1 or earlier.
- If your device model doesn't support Google Play, you won't be able to update LINE. We recommend changing to one that supports Google Play.
- You cannot create new accounts or transfer existing accounts with versions of LINE earlier than 12.18.0.
- Try updating the LINE app as well as your OS.
• Windows 10, version 1511 or earlier: Up to LINE 8.7.0
Note:
- LINE cannot be used on Windows 8.1 or earlier.
- Update support for 32-bit versions of Windows has ended.
Note: LINE cannot be used on macOS Catalina 10.15.7 or earlier.
Note: If you're using a version of Windows or macOS that doesn't support LINE for PC, you can use the Chrome version of LINE.
Not supported:
LINE is not supported on the following devices.
• iPod touch
• WALKMAN
• SmartTV BOX
• Fire OS devices such as Kindle
• PHS devices
• Simulators/emulators (virtual environments)
• Devices with a custom OS
• Chromebooks
Useful infoFor more details, see End of support for LINE smartphone app versions earlier than 12.18.0.
Topics covered
- Using the latest version of LINE
- Using an older version of LINE
Using the latest version of LINE:
The latest version of LINE can be used with the following recommended system specifications.
Smartphones
• iOS 16.0 or later• Android 9.0 or later
PCs
• Windows 10, version 1607 or later (64-bit/x64)• macOS Monterey 12 or later
• Chrome browser version 94 or later
Note: You cannot sign up for a new account with LINE for PC.
Tablets
• iPadOS 16.0 or later• Android 12L or later (or Android 13 or later for Samsung tablets)
Smartwatches
• Apple Watch: watchOS 9 or later• Wear OS by Google (formerly Android Wear): LINE 12.18.0 or later; Wear OS 3.0 or later; Android 11.0 or later
Note: You cannot sign up for a new account on smartwatches.
Using an older version of LINE:
Although not recommended, you can use older versions of LINE with the following system specifications.
The LINE versions available for each of the OSes below are as follows.
Note: Some features cannot be used on older OSes.
Smartphones
Be advisediOS
• iOS 15.0 to 15.8.3: Up to LINE 14.6.3• iOS 14.0 to 14.8.1: Up to LINE 13.5.1
Note:
- You cannot use LINE with iOS 13.7 or earlier.
- You cannot create new accounts or transfer existing accounts with versions of LINE earlier than 12.18.0.
- Try updating the LINE app as well as your OS.
Android
• Android OS 8.0 to 8.1: Up to LINE 14.4.0• Android OS 7.0 to 7.1.2: LINE 12.18.0
Note:
- You cannot use LINE with Android OS 6.0.1 or earlier.
- If your device model doesn't support Google Play, you won't be able to update LINE. We recommend changing to one that supports Google Play.
- You cannot create new accounts or transfer existing accounts with versions of LINE earlier than 12.18.0.
- Try updating the LINE app as well as your OS.
PCs
Windows
• Windows 10 and 11 (32-bit/x86): Up to LINE 9.1.2• Windows 10, version 1511 or earlier: Up to LINE 8.7.0
Note:
- LINE cannot be used on Windows 8.1 or earlier.
- Update support for 32-bit versions of Windows has ended.
Mac
• macOS Big Sur 11.0 to 11.7.10: Up to LINE 8.7.0Note: LINE cannot be used on macOS Catalina 10.15.7 or earlier.
Note: If you're using a version of Windows or macOS that doesn't support LINE for PC, you can use the Chrome version of LINE.
Not supported:
LINE is not supported on the following devices.
• iPod touch
• WALKMAN
• SmartTV BOX
• Fire OS devices such as Kindle
• PHS devices
• Simulators/emulators (virtual environments)
• Devices with a custom OS
• Chromebooks
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If you haven't registered an email address with LINE, you can log in to LINE for iPad by scanning a QR code.
To log in with a QR code:
1. Start LINE for iPad.
2. Select Other ways to log in.
3. Open the QR code reader in LINE on your smartphone.
4. Scan the QR code that appears on LINE for iPad.
5. On your smartphone, tap Log in > OK.
Note: The location (e.g. prefecture, city) that appears on the login screen is based on the IP address of the device that is trying to log in to your account.
In some cases, a screen may appear asking you to verify your identity. If you see this screen, you can log in after entering a verification code by following the steps in the Help article below.
An identity verification code appears
To log in with a QR code:
1. Start LINE for iPad.
2. Select Other ways to log in.
3. Open the QR code reader in LINE on your smartphone.
4. Scan the QR code that appears on LINE for iPad.
5. On your smartphone, tap Log in > OK.
Note: The location (e.g. prefecture, city) that appears on the login screen is based on the IP address of the device that is trying to log in to your account.
In some cases, a screen may appear asking you to verify your identity. If you see this screen, you can log in after entering a verification code by following the steps in the Help article below.
An identity verification code appears
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To log in to LINE for iPad with an email address, you must first register an email address with the smartphone that you normally use LINE on.
After registering your email address, follow the steps below.
Note: If you haven't installed LINE for iPad, please download it.
1. Start LINE for iPad.
2. Select Other ways to log in > Log in with email.
3. Enter your registered email address and password, then select Log in.
If you're logging in for the first time or have reinstalled LINE, you may also need to complete the following steps:
4. Check the verification code that appears.
5. Start LINE on your smartphone and enter the verification code that appears on LINE for iPad.
6. On your smartphone, select Verify > OK.
After registering your email address, follow the steps below.
Note: If you haven't installed LINE for iPad, please download it.
1. Start LINE for iPad.
2. Select Other ways to log in > Log in with email.
3. Enter your registered email address and password, then select Log in.
If you're logging in for the first time or have reinstalled LINE, you may also need to complete the following steps:
4. Check the verification code that appears.
5. Start LINE on your smartphone and enter the verification code that appears on LINE for iPad.
6. On your smartphone, select Verify > OK.
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The information in this Help article is for those using an iPad or Android smartphone/tablet as a sub device (using the same LINE account as your main device).
Topics covered
- The verification code used to log in to your sub device
- Logging in to LINE on your sub device
- Logging out of LINE on your sub device
The verification code used to log in to your sub device:
You may be asked to enter a verification code on your main device when you log in to LINE for the first time or when you reinstall LINE on your sub device. If you're asked to enter a verification code, see the following steps.
1. Start LINE on your main device.
2. Enter the verification code that appears on your sub device into your main device.
3. Confirm that the device you are trying to log in with is correct, and check the box.
4. Tap Verify.
Note:
- Be sure to enter the verification code that's displayed within three minutes.
- If the screen to enter the verification code doesn't appear on LINE on your main device, restart LINE on your main device and try logging in to LINE on your sub device again.
Logging in to LINE on your sub device:
You can log in to LINE on your sub device with:
• An email address
• A QR code
• Biometric information (using your main device to log in)
Logging in with an email address
1. Register an email address on your main device if you haven't already.
2. Start LINE on your sub device.
3. iPad: Tap Other ways to log in > Log in with email.
Android device: Tap Log in > Sub device > OK > Log in with email.
4. Enter your registered email address and password, then tap Log in or
Logging in with a QR code
1. Start LINE on your sub device.
2. iPad: Tap Other ways to log in.
Android device: Tap Log in > Sub device > OK.
3. Start the QR code reader on your main device and scan the QR code that appears on your sub device.
4. On your main device, tap Log in > Verify.
Useful info
- The location (e.g. prefecture, city) that appears on the login screen is based on the IP address of the device (e.g. PC, iPad) that is trying to log in to your account.
- If the QR code expired, tap
and log in from the updated QR code.
Logging in with biometric information (using your main device to log in)
Note: The contents of this section only apply to LINE accounts created with LINE versions earlier than 13.11.0 if you're not using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand.
Useful info
Biometric logins are only supported on iPads.
You can log in with the biometric information (e.g. face, fingerprint) registered to your main device when you use an iPad as a sub device with the same LINE account as your main device.
By logging in with your biometric information, you can manage your LINE account more securely than with using an email address and password.
Note: Your biometric information isn't saved on the LINE app or servers.
For the requirements and preparations for logging in with biometric information, refer to the following Help article.
How logins with biometric information work
When logging in to LINE with biometric information for the first time:
1. Start LINE on your sub device.
2. Enter your phone number and tap Log in with smartphone.
3. Tap Show verification code.
4. Start LINE on your main device and tap the Home tab >
> Account > Pair a new device.
Note: Tap here to go to your Account settings.
5. Enter the verification code that appears on your sub device into your main device.
6. Authenticate the login with the biometric information on your main device when prompted to do so.
When logging in after the first time:
1. Start LINE on your sub device.
2. Enter your phone number and tap Log in with smartphone.
3. Start LINE on your main device and authenticate the login with the biometric information when prompted to do so.
"Login successful!" will appear when you're logged in. The LINE official account will also send a login notification message to you on your main device.
Useful info
If logins with biometric information have been locked, be sure to enter the passcode or PIN configured on your main device, which is not the same as the passcode lock for LINE.
Logging out of LINE on your sub device:
To log out of LINE on your sub device:
1. On your sub device, tap Settings > Account.
2. iPad: Tap Log out > OK > OK.
Android device: Tap Log out > Log out.
Topics covered
- The verification code used to log in to your sub device
- Logging in to LINE on your sub device
- Logging out of LINE on your sub device
The verification code used to log in to your sub device:
You may be asked to enter a verification code on your main device when you log in to LINE for the first time or when you reinstall LINE on your sub device. If you're asked to enter a verification code, see the following steps.
1. Start LINE on your main device.
2. Enter the verification code that appears on your sub device into your main device.
3. Confirm that the device you are trying to log in with is correct, and check the box.
4. Tap Verify.
Note:
- Be sure to enter the verification code that's displayed within three minutes.
- If the screen to enter the verification code doesn't appear on LINE on your main device, restart LINE on your main device and try logging in to LINE on your sub device again.
Logging in to LINE on your sub device:
You can log in to LINE on your sub device with:
• An email address
• A QR code
• Biometric information (using your main device to log in)
Logging in with an email address
1. Register an email address on your main device if you haven't already.
2. Start LINE on your sub device.
3. iPad: Tap Other ways to log in > Log in with email.
Android device: Tap Log in > Sub device > OK > Log in with email.
4. Enter your registered email address and password, then tap Log in or
Logging in with a QR code
1. Start LINE on your sub device.
2. iPad: Tap Other ways to log in.
Android device: Tap Log in > Sub device > OK.
3. Start the QR code reader on your main device and scan the QR code that appears on your sub device.
4. On your main device, tap Log in > Verify.
Useful info- If the QR code expired, tap
and log in from the updated QR code.
Logging in with biometric information (using your main device to log in)
Note: The contents of this section only apply to LINE accounts created with LINE versions earlier than 13.11.0 if you're not using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand.
Useful infoBy logging in with your biometric information, you can manage your LINE account more securely than with using an email address and password.
Note: Your biometric information isn't saved on the LINE app or servers.
For the requirements and preparations for logging in with biometric information, refer to the following Help article.
How logins with biometric information work
When logging in to LINE with biometric information for the first time:
1. Start LINE on your sub device.
2. Enter your phone number and tap Log in with smartphone.
3. Tap Show verification code.
4. Start LINE on your main device and tap the Home tab >
> Account > Pair a new device.Note: Tap here to go to your Account settings.
5. Enter the verification code that appears on your sub device into your main device.
6. Authenticate the login with the biometric information on your main device when prompted to do so.
When logging in after the first time:
1. Start LINE on your sub device.
2. Enter your phone number and tap Log in with smartphone.
3. Start LINE on your main device and authenticate the login with the biometric information when prompted to do so.
"Login successful!" will appear when you're logged in. The LINE official account will also send a login notification message to you on your main device.
Useful infoLogging out of LINE on your sub device:
To log out of LINE on your sub device:
1. On your sub device, tap Settings > Account.
2. iPad: Tap Log out > OK > OK.
Android device: Tap Log out > Log out.
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You can use an iPad or Android tablet as a main device. To do so, you need to either transfer your LINE account or create a new one. Please follow the steps below with your iPad or Android tablet.
iPad
Tap Create a new account or transfer an account from another device at the bottom of the startup screen for LINE.
Android tablet
If you want to transfer the LINE account you have been using up until now, please transfer your account by referring to the following Help page.
Transferring/creating a LINE account
When you transfer your LINE account, it will become inaccessible on the main device you have been using up until now.
Useful info
If you want to use the same LINE account on both your main device and your sub device, see Logging in/out of LINE on your sub device (iPad/Android device).
If you want to create a new LINE account, please do so by referring to the following Help article.
Creating a new LINE account
To create a new account, you will need a different phone number than the one registered to your previous LINE account.
iPad
Tap Create a new account or transfer an account from another device at the bottom of the startup screen for LINE.
Android tablet
Creating a new account
On the LINE startup screen, tap Sign up and proceed to create your account.Transferring your account
On the LINE startup screen, tap Log in > Main device > OK, and proceed to transfer your account.If you want to transfer the LINE account you have been using up until now, please transfer your account by referring to the following Help page.
Transferring/creating a LINE account
When you transfer your LINE account, it will become inaccessible on the main device you have been using up until now.
Useful infoCreating a new LINE account
To create a new account, you will need a different phone number than the one registered to your previous LINE account.
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Let us know if we can make it better.
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Let us know if we can make it better.
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