You can protect your LINE Pay account from being used by anyone else by setting a separate passcode (different from your LINE account password). This extra layer of security is to keep your account safe, even if your device is lost or stolen.
Note: If you haven't set a LINE Pay passcode, please do so to ensure that you can use the service safely and securely.
By switching on the passcode lock, you can protect important information such as your balance and card information.
To set your passcode lock:
1. From the LINE Pay main menu, tap Settings > Passcode.
2. Turn Passcode lock ON.
Also, to protect your personal and payment information from phishing attacks, LINE Pay uses high-level encryption features and matches your information with your registered information on LINE Pay. When you make a payment, LINE Pay will start and you'll need to complete the payment on your smartphone. At that time, your LINE profile information will appear at the top of the screen and you can confirm the LINE Pay payment.
Note: Your profile information will not appear on phishing sites.
In the event that you lose your smartphone, contact us and we will deactivate your LINE Pay account. If you want to start using your account again, you can reactivate it directly from your smartphone.
For information on how to have your LINE pay account deactivated, see this Help article
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