LINE

Your use of the service may have been restricted due to violating (or being suspected of violating) the Terms and Conditions of Use. Below are the main standards for what constitutes violations.

• Posting content that is generally considered unacceptable, such as abusive language, obscene content, or any other obscene expressions.
• Exchanging personal information (e.g. phone number, address, LINE ID), or continually inviting or soliciting others to meet in person.
• Engaging in any unlawful acts, such as the illegal trading of banned substances, stocks, etc.
• Acts of planning or inviting minors to inappropriate meetings or assemblies.
• Acts deemed to be spamming, such as sending multiple stickers or posts in a row over a short period of time.
Note: For security reasons, we do not provide details regarding the basis for what violates our Terms and Conditions of Use, or why the service has been suspended.

The temporary suspension period is between 24 hours and seven days. However, suspensions longer than seven days may be applied depending on the details of the violation.
Note: You can use the suspended feature again once the suspension period is over.

Please refer to Standards regarding posts on LINE on LINE Safety Center and take care not to engage in any activity that could result in your use being suspended in the future.

If you don't remember doing anything that could have violated the Terms of Use:
If you would like us to look into the matter, please keep the important points above in mind and contact us via the Inquiry Form.

If someone you don't know invited you to a group or joined your group, see the information below.

Someone I don't know invited me to a group
If you were automatically added to a group by someone you don't know, you can block them from the group chat.

To block the user:
1. Click Block at the top of the group chat screen.
2. Click Send report or Don't report.

If you choose Send report, select your reason for reporting, then click Agree & send to block the person and complete your report.

Blocking people does not remove you from groups you were added to. Also, you'll continue to receive messages from those groups until you leave them. If you want to leave the group, click Leave at the top of the group chat screen.

You won't be automatically added to groups if you don't add users you don't know as friends and you've turned on the Filter messages setting on the smartphone version of LINE.

Preventing chat messages from people you don’t know and group invitations
To prevent spam messages and group invitations from people in your friend recommendations, change the related settings on the smartphone version of LINE by referring to the following Help article.

Preventing chat messages from people you don’t know and group invitations

Someone I don't know joined my group
Anyone using LINE will be able to join your group if the group invitation QR code or invite link is leaked.

If someone you don't know joins your group, you can:
• Delete the person from the group.
• Disable the current QR code/invite link by tapping at the top of the group chat on the smartphone version of LINE > Invite > QR code or Invite link > Regenerate.