General information
See the following system specifications for using LINE.
Topics covered
Using the latest version of LINE:
The latest version of LINE can be used with the following recommended system specifications.
• Android 9.0 or later
• macOS Monterey 12 or later
• Chrome browser version 94 or later
Note: You cannot sign up for a new account with LINE for PC.
• Android 12L or later (or Android 13 or later for Samsung tablets)
• Wear OS by Google (formerly Android Wear): LINE 12.3.0 or later; Wear OS 3.0 or later; Android 8.0 or later
Note: You cannot sign up for a new account on smartwatches.
Using an older version of LINE:
Although not recommended, you can use older versions of LINE with the following system specifications.
The LINE versions available for each of the OSes below are as follows.
Note: Some features cannot be used on older OSes.
Be advised
If you don't update the LINE app for an extended period, you may not be able to restore data such as your chat history.
• iOS 14.0 to 14.8.1: Up to LINE 13.5.1
Note:
- You cannot use LINE with iOS 13.7 or earlier.
- You cannot create new accounts or transfer existing accounts with versions of LINE earlier than 12.18.0.
- Try updating the LINE app as well as your OS.
• Android OS 7.0 to 7.1.2: LINE 12.18.0
Note:
- You cannot use LINE with Android OS 6.0.1 or earlier.
- If your device model doesn't support Google Play, you won't be able to update LINE. We recommend changing to one that supports Google Play.
- You cannot create new accounts or transfer existing accounts with versions of LINE earlier than 12.18.0.
- Try updating the LINE app as well as your OS.
• Windows 10, version 1511 or earlier: Up to LINE 8.7.0
Note:
- LINE cannot be used on Windows 8.1 or earlier.
- Update support for 32-bit versions of Windows has ended.
Note: LINE cannot be used on macOS Catalina 10.15.7 or earlier.
Note: If you're using a version of Windows or macOS that doesn't support LINE for PC, you can use the Chrome version of LINE.
Not supported:
LINE is not supported on the following devices.
• iPod touch
• WALKMAN
• SmartTV BOX
• Fire OS devices such as Kindle
• PHS devices
• Simulators/emulators (virtual environments)
• Devices with a custom OS
• Chromebooks
Topics covered
- Using the latest version of LINE
- Using an older version of LINE
Using the latest version of LINE:
The latest version of LINE can be used with the following recommended system specifications.
Smartphones
• iOS 16.0 or later• Android 9.0 or later
PCs
• Windows 10, version 1607 or later (64-bit/x64)• macOS Monterey 12 or later
• Chrome browser version 94 or later
Note: You cannot sign up for a new account with LINE for PC.
Tablets
• iPadOS 16.0 or later• Android 12L or later (or Android 13 or later for Samsung tablets)
Smartwatches
• Apple Watch: watchOS 9 or later• Wear OS by Google (formerly Android Wear): LINE 12.3.0 or later; Wear OS 3.0 or later; Android 8.0 or later
Note: You cannot sign up for a new account on smartwatches.
Using an older version of LINE:
Although not recommended, you can use older versions of LINE with the following system specifications.
The LINE versions available for each of the OSes below are as follows.
Note: Some features cannot be used on older OSes.
Smartphones
Be advisediOS
• iOS 15.0 to 15.8.2: Up to LINE 14.6.3• iOS 14.0 to 14.8.1: Up to LINE 13.5.1
Note:
- You cannot use LINE with iOS 13.7 or earlier.
- You cannot create new accounts or transfer existing accounts with versions of LINE earlier than 12.18.0.
- Try updating the LINE app as well as your OS.
Android
• Android OS 8.0 to 8.1: Up to LINE 14.4.0• Android OS 7.0 to 7.1.2: LINE 12.18.0
Note:
- You cannot use LINE with Android OS 6.0.1 or earlier.
- If your device model doesn't support Google Play, you won't be able to update LINE. We recommend changing to one that supports Google Play.
- You cannot create new accounts or transfer existing accounts with versions of LINE earlier than 12.18.0.
- Try updating the LINE app as well as your OS.
PCs
Windows
• Windows 10 and 11 (32-bit/x86): Up to LINE 9.1.2• Windows 10, version 1511 or earlier: Up to LINE 8.7.0
Note:
- LINE cannot be used on Windows 8.1 or earlier.
- Update support for 32-bit versions of Windows has ended.
Mac
• macOS Big Sur 11.0 to 11.7.10: Up to LINE 8.7.0Note: LINE cannot be used on macOS Catalina 10.15.7 or earlier.
Note: If you're using a version of Windows or macOS that doesn't support LINE for PC, you can use the Chrome version of LINE.
Not supported:
LINE is not supported on the following devices.
• iPod touch
• WALKMAN
• SmartTV BOX
• Fire OS devices such as Kindle
• PHS devices
• Simulators/emulators (virtual environments)
• Devices with a custom OS
• Chromebooks
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Be advisedTo continue using the same LINE account you've been using up to this point, please transfer it to another smartphone.
- Running LINE when Windows starts
- Checking your version of LINE
- Checking your LINE account's registered information
Downloading LINE for PC:
The versions of LINE you can use depend on your PC's OS. Please download the version of LINE that's supported by your OS.
Windows
• LINE for Windows
• LINE for Chrome
Mac
• LINE for Mac
• LINE for Chrome
Download LINE for Windows/Mac from the official LINE website.
LINE for Chrome is a version of LINE that can be used on the Google Chrome web browser. You need to download the Google Chrome browser to install LINE for Chrome.
Useful infoLogging in to LINE for PC:
You can log in to LINE for PC using an email address, QR code, or biometric information. See the sections below for details.
Useful info
A verification code may appear if you're logging in for the first time or if you reinstalled LINE.
If you see a verification code:
1. Start the smartphone version of LINE.
2. Enter the verification code that appears on LINE for PC.
3. Confirm that the device you're trying to log in to is correct and place a check mark.
4. Tap Verify.
Be sure to enter the verification code that's displayed within three minutes.
Note: If the screen to enter the verification code doesn't appear on LINE on your smartphone, restart LINE and try logging in to LINE on your PC again.
Logging in with an email address
To log in using an email address, you must first register an email address on the smartphone you use LINE with.1. Start LINE for PC.
2. Enter your registered email address and password, then click Log in.
If you forgot your registered email address
Check your email address on the smartphone version of LINE.To check your email address on LINE for PC:
1. Start LINE for PC.
2. Log in with a QR code/biometric information.
3. At the bottom of the main menu, click "..." > Settings.
4. Click Basic and check the email address that appears next to Email.
If you forgot your registered password
There is no way to check it. Please change your password on the smartphone version of LINE.Note: After setting your new password, be sure to keep it safe so you don't forget it.
Automatically logging in to LINE for Windows/Mac
You can log in automatically without having to enter your email address and password every time.Note: To protect your personal information, only use this login method on your own PC.
To log in automatically, check the Log me in automatically option on the login screen, or follow the steps below.
1. At the bottom of the main menu, click "..." > Settings.
2. Click Basic > check the box next to Log me in automatically under Login.
Logging in with a QR code
1. Start LINE for PC.2. Open the QR code reader in LINE on your smartphone.
3. Scan the QR code that appears on LINE for PC.
4. Tap Log in on your smartphone.
Note:
- The location (e.g. prefecture, city) that appears on the login screen is based on the IP address of the device (e.g. PC, iPad) that is trying to log in to your account.
- If the QR code expired, click the regenerate icon and log in from the updated QR code.
Logging in to LINE on Windows/Mac with biometric information (using your smartphone to log in)
You can log in with the biometric information (e.g. face, fingerprint) registered to your smartphone when you use LINE for PC.By logging in with your biometric information, you can manage your LINE account more securely than with using an email address and password.
Note: Your biometric information isn't saved on the LINE app or servers.
To log in with biometric information, see the following Help article.
How logins with biometric information work
Logging out of LINE for PC:
To log out of LINE for PC:
1. Click "..." at the bottom of the main menu.
2. Click Log out.
You can also log out of LINE for PC from the smartphone version of LINE with the steps below.
1. Tap the Home tab >
.2. Tap Account > Devices.
3. Tap Log out.
Running LINE when Windows starts:
If you want to have LINE automatically start up when you turn on your PC, please try one of the following steps.
• Check the "Run LINE when Windows starts" option at the login screen.
• After logging in to LINE, click "..." at the bottom of the main menu > Settings > Basic > check the "Run LINE when Windows starts" option under Login.
Checking your version of LINE:
1. At the bottom of the main menu, click "..." > Settings.
2. Click About LINE.
Checking your LINE account's registered information:
You can check the following registered information on LINE for PC.
• Email address
• LINE ID
• Profile information
To check the email address and LINE ID registered to your LINE account, click "..." at the bottom of the main menu > Settings > Basic.
To check or change your profile information, see the following Help article.
How profiles work on LINE
Registered information besides your profile information can only be set or changed on the smartphone version of LINE.
Deleting your LINE account:
You cannot delete your LINE account from LINE for PC.
You can delete your LINE account from the smartphone version of LINE.
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Your profile is the screen that appears when you go to the LINE main menu and click 
> your profile icon at the top of the screen.
Topics covered
Information that appears on your profile:
The information below appears on your profile on LINE for PC.
• Profile image
• Display name
• Profile cover photo (not including decoration items)
• Birthday
Note: Your birthday won't appear to other users if you haven't set it or if you chose not to show it.
• Part of your status message
Note:
- Birthdays are not displayed on LINE for Chrome.
- Cover photo decoration items only appear on profiles on the smartphone version of LINE.
Setting or changing profile information:
To set or change your profile information on LINE for PC, see the following sections.
Note: Your birthday can only be set on the smartphone version of LINE.
1. At the bottom of the main menu, click "..." > Settings.
2. Click Basic >
at the bottom right of your profile image.
3. On Windows/Mac: Select a photo from either Select from profile, Text profile, Select from computer, or Capture screen and edit it.
On Chrome: Click Select from computer and select the photo you want to use.
Important: Be careful not to click Delete profile as doing so will immediately delete your profile image.
4. Click OK, Open, or
.
1. At the bottom of the main menu, click "..." > Settings.
2. Click Basic >
next to Display name.
3. After entering a new display name, press the Enter key or click.
Note: If you want to set a video for your cover photo, please do so on the smartphone version of LINE.
> your profile icon at the top of the screen.
2. Click at the top of the profile screen.
3. Click on the cover photo.
4. Select the photo you want to set and click Open.
5. Edit the photo any way you like, then click Save.
> your profile icon at the top of the screen.
2. Click at the top of the profile screen.
3. Select the photo you want to set and click Open.
1. At the bottom of the main menu, click "..." > Settings.
2. Click Basic > next to Status message.
3. Enter a message, then click OK.
Going to a friend's profile:
You can view a friend's profile using one of the following methods.
• From the main menu, click > your friend's icon from your friend list.
• In a chat, click your friend's name (at the top of the chat) or their icon.
> your profile icon at the top of the screen.Topics covered
- Information that appears on your profile
- Setting or changing profile information
Information that appears on your profile:
The information below appears on your profile on LINE for PC.
• Profile image
• Display name
• Profile cover photo (not including decoration items)
• Birthday
Note: Your birthday won't appear to other users if you haven't set it or if you chose not to show it.
• Part of your status message
Note:
- Birthdays are not displayed on LINE for Chrome.
- Cover photo decoration items only appear on profiles on the smartphone version of LINE.
Setting or changing profile information:
To set or change your profile information on LINE for PC, see the following sections.
Note: Your birthday can only be set on the smartphone version of LINE.
Profile image
To set or change your profile image:1. At the bottom of the main menu, click "..." > Settings.
2. Click Basic >
at the bottom right of your profile image.3. On Windows/Mac: Select a photo from either Select from profile, Text profile, Select from computer, or Capture screen and edit it.
On Chrome: Click Select from computer and select the photo you want to use.
Important: Be careful not to click Delete profile as doing so will immediately delete your profile image.
4. Click OK, Open, or
.Display name
To change your display name:1. At the bottom of the main menu, click "..." > Settings.
2. Click Basic >
next to Display name.3. After entering a new display name, press the Enter key or click
.Cover photo
For the steps to set or change your cover photo, see the section below based on the platform you use LINE on.Note: If you want to set a video for your cover photo, please do so on the smartphone version of LINE.
Windows/Mac
1. From the main menu, click > your profile icon at the top of the screen.2. Click
at the top of the profile screen.3. Click
on the cover photo.4. Select the photo you want to set and click Open.
5. Edit the photo any way you like, then click Save.
Chrome
1. From the main menu, click > your profile icon at the top of the screen.2. Click
at the top of the profile screen.3. Select the photo you want to set and click Open.
Status message
To change your status message, see the steps below.1. At the bottom of the main menu, click "..." > Settings.
2. Click Basic >
next to Status message.3. Enter a message, then click OK.
Going to a friend's profile:
You can view a friend's profile using one of the following methods.
• From the main menu, click
> your friend's icon from your friend list.• In a chat, click your friend's name (at the top of the chat) or their icon.
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Thank you for your feedback!
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Let us know if we can make it better.
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This Help article explains how to register a password and what to do if you've forgotten your password.
Useful info
Please register or change your password from the smartphone version of LINE.
- Making a secure password
Registering/changing/checking your password:
Be advised
- To ensure the security of your password, there is no way to display the string of characters you have set as your password.
- If you don't know your password, please change it.
- You cannot change your password for 24 hours after transferring your LINE account for security reasons.
1. Open LINE from the device you can access LINE on.
2. Tap the Home tab > > Account.
Note: Tap here to go to the Account screen from your smartphone.
3. Tap Password.
Note: If you're asked to unlock the screen, use the unlock method you have configured on your device, such as your passcode or biometric information (e.g. fingerprint, face). Do not use the password registered to your LINE account.
4. Enter your new password twice, then tap Change password.
Important: Your password must contain 8-20 non-repeating half-width characters, and be a combination of at least three of the following types (for more information, refer to Making a secure password):
- Uppercase letters
- Lowercase letters
- Numbers
- Symbols
If you're transferring your LINE account and no longer have the device you could access LINE on before changing models
Be advised
- You will not be able to reset your password or transfer your LINE account if you didn't register an email address to it.
- If you've linked a Google account or Apple ID, transfer your LINE account by referring to scenario No. 9 in I'm having issues when transferring my LINE account.
- If you haven't linked a Google account or Apple ID, you will be unable to transfer your LINE account. Please create a new one.
Useful info
• For LINE version 14.8.0 or later
- If you stop in the middle of transferring your LINE account after resetting your password, you will need to reset it again.
- If you see a message saying "The email address you entered isn't registered to your LINE account." at step 7, tapping Forgot your email address? will let you check part of your registered email address. Please refer to the hint and try another email address you think is registered to the relevant account.
Useful info
• For versions of LINE earlier than 14.8.0
If you see a message saying "Incorrect password entered. Please try again" despite resetting it, it's possible that the email address registered to the account you're trying to transfer is not the same as the email address you entered in step 7 below.
To change your password:
1. Open LINE on your new device and tap Log in.
2. Tap Log in with another method > Log in with phone number.
3. Select your country, enter your phone number, check the Terms and Conditions of Use and Privacy Policy, then tap
> OK or Send.
4. Enter the verification code you received via text message.
Note: On some Android devices, the verification code is entered automatically. In this case, skip to the next step.
5. Tap Yes, that's my account.
Note: Or tap No, that's not me > Yes, transfer my account > Log in with previous number or Log in with email address, and enter your registered information.
6. Tap Forgot your password?
7. Enter the email address registered to your LINE account, then tap OK or Send.
8. Check the email that was sent to the address you entered.
9. After checking the email, return to the LINE app, put a check next to "I have confirmed the password reset email," and tap Continue.
10. Create a password and tap > OK.
Important: Your password must contain 8-20 non-repeating half-width characters, and be a combination of at least three of the following types (for more information, refer to Making a secure password):
- Uppercase letters
- Lowercase letters
- Numbers
- Symbols
If you don't receive the password reset email, see the following Help article.
I'm not receiving the password reset email
Making a secure password:
When setting a password, it's important for it to be secure and difficult for other people to guess.
To set a secure password, make sure it:
• Is a complex combination of upper and lowercase letters, numbers, and symbols.
• Doesn't use personal information, such as:
- Your nickname or initials.
- The name of a child or pet.
- A birthday or anniversary of you or a loved one.
- Your address.
• Doesn't use typical strings of characters or words, such as:
- Easy to guess words or phrases (e.g. "password" or "iloveyou").
- Consecutive letters or numbers (e.g. "123456" or "abc123").
- Strings that follow the keyboard layout (e.g. "qwerty" or "1q2w3e").
Note: Your password must contain 8-20 non-repeating half-width characters, and be a combination of at least three of the following types: uppercase letters, lowercase letters, numbers, and symbols.
For the best online security, make sure not to recycle passwords, but rather to set and safely manage a different passcode/password for each online service you use.
Making use of software and OS features to manage your passwords is another way to achieve secure password creation and management. You can get a complex password with ease and peace of mind by using a software feature to automatically generate a password.
If you use software to manage your passwords, you can use all different passwords for each service without the burden of remembering them.
Useful info
Topics covered
- Registering/changing/checking your password- Making a secure password
Registering/changing/checking your password:
Be advised- If you don't know your password, please change it.
- You cannot change your password for 24 hours after transferring your LINE account for security reasons.
If you still have the device you can access LINE on
To register or change your password:1. Open LINE from the device you can access LINE on.
2. Tap the Home tab >
> Account.Note: Tap here to go to the Account screen from your smartphone.
3. Tap Password.
Note: If you're asked to unlock the screen, use the unlock method you have configured on your device, such as your passcode or biometric information (e.g. fingerprint, face). Do not use the password registered to your LINE account.
4. Enter your new password twice, then tap Change password.
Important: Your password must contain 8-20 non-repeating half-width characters, and be a combination of at least three of the following types (for more information, refer to Making a secure password):
- Uppercase letters
- Lowercase letters
- Numbers
- Symbols
If you're transferring your LINE account and no longer have the device you could access LINE on before changing models
Note: The contents of this section only apply to LINE accounts created with LINE versions earlier than 13.11.0 if you're not using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand.
Be advised- If you've linked a Google account or Apple ID, transfer your LINE account by referring to scenario No. 9 in I'm having issues when transferring my LINE account.
- If you haven't linked a Google account or Apple ID, you will be unable to transfer your LINE account. Please create a new one.
Useful info- If you stop in the middle of transferring your LINE account after resetting your password, you will need to reset it again.
- If you see a message saying "The email address you entered isn't registered to your LINE account." at step 7, tapping Forgot your email address? will let you check part of your registered email address. Please refer to the hint and try another email address you think is registered to the relevant account.
Useful infoIf you see a message saying "Incorrect password entered. Please try again" despite resetting it, it's possible that the email address registered to the account you're trying to transfer is not the same as the email address you entered in step 7 below.
1. Open LINE on your new device and tap Log in.
2. Tap Log in with another method > Log in with phone number.
3. Select your country, enter your phone number, check the Terms and Conditions of Use and Privacy Policy, then tap
> OK or Send.4. Enter the verification code you received via text message.
Note: On some Android devices, the verification code is entered automatically. In this case, skip to the next step.
5. Tap Yes, that's my account.
Note: Or tap No, that's not me > Yes, transfer my account > Log in with previous number or Log in with email address, and enter your registered information.
6. Tap Forgot your password?
7. Enter the email address registered to your LINE account, then tap OK or Send.
8. Check the email that was sent to the address you entered.
9. After checking the email, return to the LINE app, put a check next to "I have confirmed the password reset email," and tap Continue.
10. Create a password and tap
> OK.Important: Your password must contain 8-20 non-repeating half-width characters, and be a combination of at least three of the following types (for more information, refer to Making a secure password):
- Uppercase letters
- Lowercase letters
- Numbers
- Symbols
If you don't receive the password reset email, see the following Help article.
I'm not receiving the password reset email
Making a secure password:
When setting a password, it's important for it to be secure and difficult for other people to guess.
To set a secure password, make sure it:
• Is a complex combination of upper and lowercase letters, numbers, and symbols.
• Doesn't use personal information, such as:
- Your nickname or initials.
- The name of a child or pet.
- A birthday or anniversary of you or a loved one.
- Your address.
• Doesn't use typical strings of characters or words, such as:
- Easy to guess words or phrases (e.g. "password" or "iloveyou").
- Consecutive letters or numbers (e.g. "123456" or "abc123").
- Strings that follow the keyboard layout (e.g. "qwerty" or "1q2w3e").
Note: Your password must contain 8-20 non-repeating half-width characters, and be a combination of at least three of the following types: uppercase letters, lowercase letters, numbers, and symbols.
For the best online security, make sure not to recycle passwords, but rather to set and safely manage a different passcode/password for each online service you use.
Making use of software and OS features to manage your passwords is another way to achieve secure password creation and management. You can get a complex password with ease and peace of mind by using a software feature to automatically generate a password.
If you use software to manage your passwords, you can use all different passwords for each service without the burden of remembering them.
Was this page helpful?
Thank you for your feedback!
If you have any other questions, please contact us here.
Let us know if we can make it better.
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.
Sorry about that. What went wrong?
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.
Let us know if we can make it better.
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.