If a chat becomes inaccessible for the following reasons, the notes that were created in the relevant chat will be deleted after being stored for a certain period of time.
• Everyone in the chat left
• Everyone in the chat deleted their LINE accounts
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The Notes feature acts as a message board that can be used by everyone in a chat. You can post text, stickers, photos, web links, and more.
For the basics of using notes, see below.
Be advised
- You cannot use notes in multi-person chats created in the past. For information on how to turn a multi-person chat into a group, see Creating a group from a multi-person chat.
- If a chat becomes inaccessible due to everyone in the chat leaving/deleting their LINE accounts, or the admin of the OpenChat deletes the room, the notes that were created in the relevant chat will be deleted after being stored for a certain period of time.
- OpenChat is only available in Japan, Taiwan, and Thailand.
Checking notes
To check the notes in a chat, click at the top of the chat.
Creating notes
1. Click at the top of a chat.
2. Click New note.
You can post content such as stickers, photos, and web links.
Note:
- Up to 20 stickers and photos can be attached per note.
- Sound/animated stickers cannot be attached along with ordinary stickers.
- Only one sound/animated sticker can be attached per note.
Editing and deleting notes
To edit a note:
1. Click the note you want to edit.
2. Click at the top right of the note.
3. Click Edit.
4. After you've made your changes on the edit screen, click Post.
To delete a note:
1. Click the note you want to delete.
2. Click at the top right of the note.
3. Click Delete.
4. On the confirmation screen, click Delete.
Note: You can only edit or delete your own posts.
Searching chat notes
1. Click at the top of a chat.
2. Click at the top of the screen and type what you're looking for in the search box.
You can search for:
• Text
• Hashtags (by entering "#" followed by a keyword)
Note:
- The search box only appears on the Notes menu screen.
- Prohibited terms, such as words that may violate our guidelines, cannot be searched for using hashtags.
Removing note-related chat messages
When you create a note, a message is sent to notify everyone in the relevant chat.
If you don't want anyone in the chat to be able to see it, right-click the message, then click Unsend > Unsend to remove it.
Note: You can unsend messages up to 24 hours after they were sent, regardless of whether they have been read or not.
After you unsend a message, a notice will appear for everyone in the chat showing that you removed it.
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Let us know if we can make it better.
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Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.