LINE

Help

Service

Does it cost money to use LINE? toggle
The standard features of LINE can be used free of charge. Some items such as Coins and Stickers are chargeable.

However, you will need to pay for the data usage charged by your mobile phone company. You may be charged a data usage fee by your mobile phone company if you do not subscribe to an unlimited data plan, or if you exceed the data usage limit of your plan. We recommend subscribing to an unlimited data plan.

Was this page helpful?

Yes No

Is LINE available overseas? toggle
LINE is available anywhere in the world, as long as you can connect to a 3G or Wi-Fi network. You can use the service for free over Wi-Fi, however, as with any other apps, you may be charged a data usage fee on the 3G network, depending on your network usage.

Please check with your phone company about roaming fees before using LINE overseas on your Smartphone.

Of course, LINE is free and will not even charge you for international calls!

Was this page helpful?

Yes No

How do I use the PC version of LINE? toggle
To use the PC version of LINE you will need to register an email to your LINE account on your smartphone or tablet using the steps below. You cannot register as a new user from PC version.

1. Register your email address on your smartphone following these instructions.

2. Download LINE on your PC from the following webpage.
http://line.me/en/download

3. Log in to the PC version of LINE using the email address and password registered in step 1.

A list of OSes supported by LINE is available here.

Was this page helpful?

Yes No

Recommended system specifications for LINE toggle
We recommend the following system specifications for using LINE:

• iOS devices 
Devices running iOS 8.0 or later
Note: Devices running a version of iOS earlier than 8.0 can use LINE up to version 6.7.0.

• Android devices  
Devices running Android OS 4.0.3 or later
Note: Devices running a version of Android OS earlier than 2.3.0 can use LINE up to version 4.5.4. Devices running a version of Android OS earlier than 4.0.3 can use LINE up to version 5.1.4.

• Windows Phone
OS 7.5 or later

• Blackberry
OS 5, 6, 7
Note: OS 10 is not supported.

• Nokia
Asha (Excepting some device models)

• Firefox
OS 1.1 or later

• Tizen
OS 2.4 or later

• Feature phone (non-smartphone mobile phones)
DoCoMo, Softbank, au
Note: Only available for use in Japan.

PC
• Windows
Windows Vista 7, 8, 8.1, 10 (32/64 bit)  
Note: Windows XP can be used, although it is not a recommended OS.

• Mac
10.7 Lion - 10.11 El Capitan
Note:
- If you are using 10.8 Mountain Lion, please go to Settings > Security & Privacy, then select Anywhere under Allow applications downloaded.
- The Video Call and video playing features cannot be used with 10.6 Snow Leopard.

• Windows 8
Windows 8.0, 8.1 (x86, x64, ARM)
Note: You cannot create a new account with Windows 8.0 or 8.1.

• Windows 10
Windows 10

• Chrome
Chrome browser version 42 or later

Recommended OSes
- Windows: Vista or later (32/64 bit)
- Mac: 10.7 Lion or later
- Chrome OS
Note: Windows XP and Chromium OS can be used, but they are not recommended OSes.

Devices
• iPad
iPad 2 or later (iOS 7 or later)

• Apple Watch
Watch OS 1.0 or later
Note:
- You cannot create a new account on Apple Watch.
- Please check to make sure the iPhone you are using for pairing is updated to iOS 9 or later.

• Android Wear
Android OS 4.3 or later
Note: You cannot create a new account on Android Wear devices.

The following devices are not supported:
- iPod touch
- WALKMAN
- SmartTV BOX
- Fire OS for Kindle, etc.
- PHS devices
- Simulators/ emulators (virtual environments)

Was this page helpful?

Yes No

What are the restrictions in Firefox OS 1.0? toggle
Some devices running on Firefox OS 1.0 do not support the following features:

1. Background mode
A mode that enables the LINE app to function when it is not in the foreground.

2. Push notifications.
A service that enables LINE to notify you of new messages when the LINE app is in background mode.

Was this page helpful?

Yes No

Why is LINE not running in the background? toggle
LINE may terminate when running in background mode if the device is low on memory. 

Was this page helpful?

Yes No

Help Center