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LINE POINT CLUB

Apa yang dimaksud dengan LINE POINT CLUB? toggle

(Hanya tersedia dalam bahasa Inggris)

 

LINE POINT CLUB is a special incentives program that earns you rewards for your level. Your LINE POINT CLUB level is determined based on how many Points you've earned in the past six months from your use of LINE services.

There are also additional rewards for using LINE services. You can find details about them here (only available in Japanese).

Related Help articles:
LINE POINT CLUB service details (only available in Japanese)
About your LINE POINT CLUB level (only available in Japanese)
Checking your LINE POINT CLUB level (only available in Japanese)

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Apakah jumlah poin yang menentukan Level Saya hanya didapatkan dari pembayaran LINE Pay? toggle

(Hanya tersedia dalam bahasa Inggris)

 

Any of the Points below that you've earned in the past six months count toward determining your level ("My Level").

• Points for making payments with LINE Pay

• Points from services other than LINE Pay

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Jumlah kupon hadiah yang bisa diunduh toggle

(Hanya tersedia dalam bahasa Inggris)

 

The number of reward coupons that you can download in a month differs depending on your level.

You can check how many reward coupons you can download in a month by going to the Wallet tab and tapping LINE POINT CLUB > Reward coupons.

For more information about LINE POINT CLUB, see this Help article (only available in Japanese).

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Kapan kupon hadiah bisa digunakan? toggle

(Hanya tersedia dalam bahasa Inggris)

 

Reward coupons are valid from 10 am on the first of the month to 9:59 am on the first of the following month. Please be aware that you will no longer be able to use coupons after their validity period has ended.

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Ya Tidak

Cara mengecek kupon LINE Pay (kupon hadiah) yang sudah diunduh toggle

(Hanya tersedia dalam bahasa Inggris)

 

You can check your downloaded coupons from My coupons on the LINE Pay main menu.

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Kupon hadiah tidak bisa diunduh toggle

(Hanya tersedia dalam bahasa Inggris)

 

If you can't download reward coupons, it may be because:

• There is a limit on the number of coupons that can be distributed or used.

• You already have the maximum number of coupons allowed for your level.

 

Important: If you delete your LINE Pay account after downloading coupons, you will not be able to download them again with a new LINE Pay account, even if they were unused.

 

If you can't use a coupon, see this Help article.

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Ya Tidak

Apakah kupon hadiah yang sudah diunduh bisa dibatalkan? toggle

(Hanya tersedia dalam bahasa Inggris)

 

Reward coupons cannot be canceled after they've been downloaded. Make sure to check the content of coupons before downloading them.

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Ya Tidak

Apakah kupon hadiah yang belum sempat diunduh bisa didapatkan lagi di bulan selanjutnya? toggle

(Hanya tersedia dalam bahasa Inggris)

 

The availability period for reward coupons is from 10 am on the first of the month to 9:59 am on the first of the following month.

 

Any coupons that you are unable to download during this period will not carry over to the next month.

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Apa yang akan terjadi pada level LINE POINT CLUB saat berhenti menggunakan LINE Pay? toggle

(Hanya tersedia dalam bahasa Inggris)

 

When you delete your LINE Pay account, your level will stay the same until 9:59 am on the first of the following month.

Your level will be Gold or lower unless you sign up for LINE Pay again and register a Visa LINE Pay credit card to your account.

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Jenis layanan di LINE Pay yang tidak mendapatkan poin toggle

(Hanya tersedia dalam bahasa Inggris)

 

In LINE POINT CLUB, you will not receive Points for:
• Payments made with methods other than Add & Pay.
• Payments with a Visa LINE Pay credit card that isn't registered to your LINE Pay account.
• The portion of a purchase that was discounted with Points.
• The portion of a purchase that was discounted with a LINE Pay coupon (reward coupon).

For details about transactions that do not earn Points, see this Help article.

Related Help article:

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Ya Tidak

Apa yang dimaksud dengan kartu kredit Visa LINE Pay? toggle

(Hanya tersedia dalam bahasa Inggris)

 

For information about the Visa LINE Pay credit card, see here.

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Level Saya tidak menjadi Platinum meskipun sudah mendaftarkan kartu kredit Visa LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

If your LINE POINT CLUB level is not Platinum even though you registered a Visa LINE Pay credit card to your LINE Pay account, it may be due to one of the following reasons.

• It's still the same month in which you registered your card.
Note: Your LINE POINT CLUB level will be updated after 10 am on the first day of the following month.
• You earned fewer than 5,000 Points in the past six months.

If your current level is Platinum and you accidentally delete your Visa LINE Pay credit card from your LINE Pay account or you need to delete your card because you were reissued a new one, your level will remain Platinum as long as you register a Visa LINE Pay credit card to your account by 9:59 am on the first day of the following month.
Note: You must also have fulfilled the condition of earning at least 5,000 Points in the past six months.

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Ya Tidak

Informasi lebih lanjut mengenai LINE POINT CLUB toggle

(Hanya tersedia dalam bahasa Inggris)

 

For information about LINE POINT CLUB, see here (only available in Japanese).

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More Close

Kartu Kredit Visa LINE Pay

Apa yang dimaksud dengan kartu kredit Visa LINE Pay? toggle
(Hanya tersedia dalam bahasa Inggris)

A Visa brand credit card with all of the perks of LINE Pay, the Visa LINE Pay credit card can be used in over 200 countries and regions around the world.

Visa LINE Pay credit card perks
• Make payments at LINE Pay merchants without adding money to your LINE Pay balance in advance.
• Earn 3% back in Points for credit card purchases made in the first year.
• Earn Points for payments made with LINE Pay based on your LINE POINT CLUB level.

Annual credit card fee
JPY 1,250 (excluding tax)
Note:
- There is no annual fee for the first year.
- After the first year, you won't be charged the annual fee if you make at least one credit card purchase yearly.

Point rewards
You'll earn Point rewards after linking your Visa LINE Pay credit card to LINE Pay.
Note: You won't receive Points if your card is not linked to your LINE Pay account.

Transactions eligible for Point rewards
• Add & Pay purchases
Depending on your level, payments made at LINE Pay merchants using Add & Pay will earn back Points for 1-3% of your purchase total.

• Credit card purchases
Credit card purchases made at Visa merchants will earn back 3% of your purchase total as Points.
Note: This reward rate applies for the first year. For more information, see this Help article.

Related Help articles:

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Cara mendaftarkan kartu kredit Visa LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

To apply for a Visa LINE Pay credit card, tap Apply for or register a new card under the "Visa LINE Pay credit card" banner. You can also apply for a card here (only available in Japanese).
Note: Minors must have the permission of a parent or guardian to apply.

A routine review is performed for all applications. Information about your review will be sent to the email address that you registered when applying for the card. If you are using any email filters, make sure to allow emails from the following domains:
• vpass.ne.jp
• smbc-card.com

For details about the application requirements, see this Help article.

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Syarat untuk mendaftarkan kartu kredit Visa LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

You must be 18 or older (excluding high school students) to apply for a Visa LINE Pay credit card.
Note:
- Minors must have the permission of a parent or guardian to apply.
- A routine review is performed for all applications.

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Berapa lama kartu kredit Visa LINE Pay bisa diterima setelah pendaftaran? toggle

(Hanya tersedia dalam bahasa Inggris)

 

After finishing the online application for your Visa LINE Pay credit card, the time it takes for the card to arrive will differ depending on which method you used for setting a bank account.

If you set the bank account online:
Your card will arrive about one week after you finished setting the bank account.

If you set the bank account via post:
Your card will arrive within two to three weeks of sending your bank account information.

For information on checking the status of your application review, see here (only available in Japanese).

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Cara mendaftarkan kartu kredit Visa LINE Pay ke akun LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

To register your Visa LINE Pay credit card to your LINE Pay account: 
1. From the LINE Pay main menu, tap Apply for or register a new card under "Visa LINE Pay credit card" > Link card.
2. Enter your card information.
3. Tap Add a card.

Note:
- You can also register your Visa LINE Pay credit card from Add Credit Card on the LINE Pay main menu.
- You will not earn Points until your Visa LINE Pay credit card is registered to your LINE Pay account.

Related Help article:

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Mendaftarkan beberapa kartu kredit Visa LINE Pay sekaligus toggle

(Hanya tersedia dalam bahasa Inggris)

 

Only one Visa LINE Pay credit card can be added to a LINE Pay account.

If you're registering a newly issued Visa LINE Pay credit card to your LINE Pay account, make sure to delete the card that you were using previously first.

Related Help article:

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Apa yang dimaksud dengan fitur Add & Pay? toggle

(Hanya tersedia dalam bahasa Inggris)

 

The Add & Pay feature lets you make payments with your Visa LINE Pay credit card right away, without the need to add money to your LINE Pay balance in advance. 

You can use Add & Pay to make online, Scan Bill, and code payments.
Note:
- Add & Pay cannot be used together with your LINE Pay balance/LINE Pay Bonus, or with a LINE Pay card or Google Pay (QUICPay+).
- Add & Pay may not be accepted at some merchants.

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Cara memakai kartu kredit Visa LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

You can use your Visa LINE Pay credit card:

At LINE Pay merchants
By registering a Visa LINE Pay credit card to your LINE Pay account, you can use Add & Pay to make code payments, online, and Scan Bill payments.

See this Help article for information on registering your credit card, and this Help article for details about Add & Pay. 

At Visa merchants
For information on how to use your Visa LINE Pay credit card at Visa merchants, see here (only available in Japanese).
Note: You will not earn Points if your Visa LINE Pay credit card isn't registered to your LINE Pay account.

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Batas penggunaan maksimal kartu kredit Visa LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

Spending limit for payments at Visa merchants
Check your limit on the Vpass online service offered for Sumitomo Mitsui credit card holders (only available in Japanese).
Note: You'll need to log in to your Vpass account.

LINE Pay spending limits
Check your limits by going to the LINE Pay main menu and tapping Settings > Balance Types and Limits.

If you've exceeded your Visa LINE Pay credit card limit, you cannot use Add & Pay to make payments at LINE Pay merchants. In this case, change your payment method to LINE Pay balance when using LINE Pay to make payments at LINE Pay merchants.
Note:
- You need to add money before you can make payments from your LINE Pay balance.
- Make sure you haven't exceeded your LINE Pay spending limits.

To change your payment method to your LINE Pay balance, go to the LINE Pay main menu and tap Add & Pay or Payment method in the middle of the screen.

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Apakah pembayaran untuk Add & Pay juga bisa diangsur tetap atau bertahap (revolving)? toggle

(Hanya tersedia dalam bahasa Inggris)

 

To set up installment or revolving payments, first complete a payment and then apply for あとから分割 (Pay with installments later) or あとからリボ (Make revolving payments later) on the Vpass online service offered for Sumitomo Mitsui credit card holders.
Note: You cannot choose to make installment or revolving payments before making a payment with LINE Pay.

For details about how to apply for each payment type, see the Vpass pages below (only available in Japanese).
Note: You'll need to log in to your Vpass account.


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Tanggal cetak dan tanggal jatuh tempo pembayaran tagihan toggle

(Hanya tersedia dalam bahasa Inggris)

 

For Add & Pay purchases
As a rule, the amounts for transactions completed between the first and last day of each month are withdrawn on the 26th of the following month.
Note: When the 26th is a Saturday, Sunday, or national holiday, the withdrawal date will be the next business day.

To check the "Transaction complete" date for a payment, go to the LINE Pay main menu, tap History, and select the payment.

For credit card purchases at Visa merchants
Check your payment details on the Vpass online service for Sumitomo Mitsui credit card holders (only available in Japanese).
Note: You'll need to log in to your Vpass account.

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Kapan poin LINE diberikan? toggle

(Hanya tersedia dalam bahasa Inggris)

 

The time it takes for you to receive your Points will vary depending on the payment method you used.

You can check the Points you've received by going to the LINE main menu > Wallet > LINE POINT CLUB > History.

For Add & Pay
Points are issued within a few days of the payment date. You'll receive a notification message from the LINE Wallet (LINEウォレット) official account when your Points are issued.

For credit card purchases at Visa merchants
Points are issued within a few days of the date you see in your history on the Vpass online service for Sumitomo Mitsui credit card holders (only available in Japanese).
Note:
- You'll need to log in to your Vpass account.
- You will not receive a notification message from the LINE Wallet official account when your Points are issued.

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Cara mengecek riwayat pemakaian kartu kredit Visa LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

You can check your Visa LINE Pay credit card transaction history using either of the methods below.

To check payments made at LINE Pay merchants:
Go to the LINE Pay main menu and tap History.
Note: Transactions made with LINE Pay will also appear in your credit card usage history, but you will not be charged twice.

To check payments made at Visa merchants:
Check your history on the Vpass online service for Sumitomo Mitsui credit card holders (only available in Japanese).
Note: You'll need to log in to your Vpass account.

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Menambahkan saldo LINE Pay dari kartu kredit Visa LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

You cannot add money to your LINE Pay balance from a Visa LINE Pay credit card. However, by linking the card to LINE Pay, you can make payments at LINE Pay merchants without adding money in advance using Add & Pay.

Related Help article:

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Kapan dana akan dikembalikan setelah pembayaran dibatalkan? toggle

(Hanya tersedia dalam bahasa Inggris)

 

It can take a few days or up to several months to receive refunds for canceled Add & Pay payments or card payments made at Visa merchants.
Note: The refund will not be made to your LINE Pay balance.

Also, a refund cannot be issued until the cancelation has been processed by the merchant. You can check the cancelation status for online payments in the relevant online service's purchase history.

For Add & Pay
Refunds are issued once a payment has a "Transaction complete" date in its Purchase Details. To check a payment's details, go to the LINE Pay main menu and tap History > the payment.

If you cancel a payment that used Points, the Points will be refunded along with the amount used from Add & Pay.

For credit card purchases at Visa merchants
Refunds will be issued in one of the following ways:
• The refund amount will be subtracted from the billed amount on the payment date, canceling out the payment amount.
• You will be charged on the payment date, then receive a refund on the payment date the following month.

For more information, see here (only available in Japanese).

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Poin dari pemakaian kartu kredit Visa LINE Pay tidak bertambah toggle

(Hanya tersedia dalam bahasa Inggris)

 

Points are issued as described below.
Note: It can take a few days or up to several months to complete a transaction with some merchants.

For Add & Pay purchases
From the LINE Pay main menu, tap History and select a payment. Points will be issued within a few days of the "Transaction complete" date you see in the Purchase Details.
Note:
- Check the chat message sent by the LINE Wallet (LINEウォレット) official account to see how many Points you're scheduled to receive.
- The time it takes for the "Transaction complete" date to appear depends on the store or service.

For credit card purchases at Visa merchants
Points are issued within a few days of the date you see in your history on the Vpass online service for Sumitomo Mitsui credit card holders (only available in Japanese).
Note: You'll need to log in to your Vpass account.

To check the Points you have, go to the LINE main menu > Wallet > LINE POINT CLUB.

Points will not be issued for any purchases made with your Visa LINE Pay credit card before it has been registered to your LINE Pay account, so make sure to register your card before you start using it.

If you're registering a newly issued Visa LINE Pay credit card to your LINE Pay account, make sure to delete the card that you were using previously first.

Additionally, some types of payments are not eligible to receive Points. See this Help article for details.

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Tidak ada pemberitahuan di LINE meskipun telah membayar dengan kartu kredit Visa LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

You will not receive LINE notifications for the following transactions:
• Payments of JPY 10 or less
• iD payments that are less than a certain amount
• Recurring payments (e.g. utility fees, mobile service bills)
• Some e-money payments (e.g. electronic toll collection systems)
• Some in-flight and on-ship payments
• Returns and cancelations
• Payments at some stores/for some services specified by Sumitomo Mitsui Card

Notifications may also be delayed or not sent in other cases, depending on where the payment was made.

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Apakah kartu LINE Pay perlu dibatalkan untuk bisa menggunakan kartu kredit Visa LINE Pay? toggle

(Hanya tersedia dalam bahasa Inggris)

 

No, you can apply for and use a Visa LINE Pay credit card while continuing to use your LINE Pay card.

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Tidak bisa mendaftarkan kartu kredit Visa LINE Pay ke akun LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

If you are unable to register your Visa LINE Pay credit card to your LINE Pay account, make sure that:
• Your card number and other information was entered correctly.
• The card is not already registered to your account or another account.
• There is no reason why your card cannot be used normally.
Note:
- To check the status of your card, please contact Sumitomo Mitsui Card directly. For details, see here (only available in Japanese).
- If your card has been reissued, be sure to delete the card currently registered to your LINE Pay account before registering the new one.

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Tidak bisa menggunakan fitur Add & Pay toggle

(Hanya tersedia dalam bahasa Inggris)


Add & Pay cannot be used with the services below.

• LINE Pay card
• Google Pay
• Sending money
• Withdrawing money
• Wire transfers
• Split bill payments
• Financial services such as LINE Securities, BITMAX, LINE Pocket Money, and LINE Smart Invest
• App Store & iTunes Gift Card purchases in My Card

In addition, you may not be able to use Add & Pay at some LINE Pay merchants.

Make sure to check your LINE Pay and Visa LINE Pay credit card spending limits.

For information on LINE Pay limits, see this Help article.

For Visa LINE Pay credit card limits, check the Vpass online service for Sumitomo Mitsui credit card holders (only available in Japanese).
Note: You'll need to log in to your Vpass account.

If you cancel a payment, it can take a few days or up to two months for the cancelation to be reflected in your Visa LINE Pay credit card limits. Please understand that this is a specification of the credit card.

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Sampai kapan bonus 3% untuk kartu kredit Visa LINE Pay berlaku? toggle

(Hanya tersedia dalam bahasa Inggris)

 

The 3% back reward rate for Visa LINE Pay credit cards is currently scheduled to apply only for the first year.
Note: Plans regarding reward rates after the first year will be announced at a later time.

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Apakah kartu kredit Visa LINE Pay bisa dipakai tanpa didaftarkan ke akun LINE Pay? toggle

(Hanya tersedia dalam bahasa Inggris)

 

You can use your Visa LINE Pay credit card to make purchases at Visa merchants without registering it to your LINE Pay account.
Note: You will not earn Points based on your level or for making credit card purchases at Visa merchants.

Related Help articles:
About LINE POINT CLUB (only available in Japanese)

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Kartu kredit Visa LINE Pay dicuri, hilang atau rusak toggle

(Hanya tersedia dalam bahasa Inggris)

 

If your card was stolen or lost
Suspend use of your card as soon as possible from the Vpass online service offered for Sumitomo Mitsui credit card holders (only available in Japanese).
Note: You'll need to log in to your Vpass account.

If your card has problems with the magnetic strip or other damage
Apply to have your card reissued from the Vpass online service (only available in Japanese).
Note: You'll need to log in to your Vpass account.

Please remember that Points will not be issued for any purchases made with your Visa LINE Pay credit card before it has been registered to your LINE Pay account. Make sure to register your Visa LINE Pay credit card to your LINE Pay account before using it (including when you've had it reissued). 

Note: If your JCB brand LINE Pay card has been lost, stolen, or damaged, see this Help article.

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Cara membatalkan kartu kredit Visa LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

You can cancel your Visa LINE Pay credit card via the Vpass online service offered for Sumitomo Mitsui credit card holders (only available in Japanese).
Note:
- You'll need to log in to your Vpass account.
- Canceling your Visa LINE Pay credit card doesn't delete your LINE or LINE Pay account.

Before canceling your credit card, be sure to confirm the information below.

If you have any pre-approved payments for a LINE Pay merchant
Your pre-approved payment contracts will be deleted with the cancelation of your credit card. Check the current status of your payments by going to the LINE Pay main menu and choosing Settings > Pre-approved payment.
Note: To change or cancel a pre-approved payment, contact the merchant that appears.

If your LINE POINT CLUB level is Platinum
Be aware that your level will drop to Gold or lower the month after you cancel your Visa LINE Pay credit card.
Note: You must have a Visa LINE Pay credit card added to your LINE Pay account for your level to be Platinum.

For information about the My Level program, see this Help article.

If your LINE Pay payment method is set to Add & Pay
After canceling your Visa LINE Pay credit card, you will no longer be able to use Add & Pay.

When making online, Scan Bill, or code payments at LINE Pay merchants, be sure to change the payment method in the LINE Pay main menu to LINE Pay balance.

For information on deleting your JCB brand LINE Pay card, see this Help article.

For details about deleting your LINE Pay account, see this Help article.

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Ya Tidak

Apakah kartu kredit Visa LINE Pay bisa dipakai setelah membatalkan LINE Pay? toggle

(Hanya tersedia dalam bahasa Inggris)

 

Deleting your LINE Pay account doesn't cancel your Visa LINE Pay credit card. You can keep using your card to make purchases at Visa merchants.
Note: You will not receive Points for purchases.

Related Help article:

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Apakah poin LINE akan hangus jika kartu kredit Visa LINE Pay dibatalkan? toggle

(Hanya tersedia dalam bahasa Inggris)

 

Canceling your Visa LINE Pay credit card doesn't delete your LINE or LINE Pay account, so you can still use any Points you've earned.

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Mengganti desain kartu kredit Visa LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

You can apply for a different Visa LINE Pay credit card design from the Vpass online service for Sumitomo Mitsui credit card holders (only available in Japanese).
Note: There is a service fee of JPY 1,000 (excluding tax) for changing the design of your card.

Please remember that Points will not be issued for any purchases made with your Visa LINE Pay credit card before it has been registered to your LINE Pay account.

Make sure to register your Visa LINE Pay credit card to your LINE Pay account before using it (including when you've had it reissued).

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Pendaftaran kartu kredit Visa LINE Pay tidak bisa dilakukan toggle

(Hanya tersedia dalam bahasa Inggris)

 

See the information below for the issue you're experiencing.

If the Visa LINE Pay credit card application form doesn't open normally:
• Check the recommended specifications for the Sumitomo Mitsui Card website here (only available in Japanese).
• Try updating the LINE app to the latest version and restarting your device.

If you're having trouble filling out the form:
Please contact Sumitomo Mitsui Card's Visa LINE Pay Credit Card Enrollment Help Desk at 0120-999-048.
Note: Assistance is only available in Japanese.

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Mengganti informasi atau membatalkan pendaftaran kartu kredit Visa LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

See this FAQ page on the Sumitomo Mitsui Card website (only available in Japanese).

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Mendaftarkan kartu kredit Visa LINE Pay ke Apple Pay ataupun Google Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

See the links below for details about registering your Visa LINE Pay credit card to other payment platforms.
Note: These links are only available in Japanese.


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Ya Tidak

Apakah menggunakan kartu kredit Visa LINE Pay di Apple Pay/Google Pay mendapatkan poin? toggle

(Hanya tersedia dalam bahasa Inggris)

 

After registering your Visa LINE Pay credit card to Apple Pay or Google Pay, you will also earn Points for iD payments.

For details about registering your card to other payment platforms, see this Help article.

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Ya Tidak

Mendaftarkan kartu tambahan untuk keluarga di kartu kredit Visa LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

With the Visa LINE Pay credit card, you can apply to have a family card issued for one family member for free.
Note: There is a JPY 400 (excluding tax) service charge for each additional family member.

A family card cannot be issued at the same time as your ordinary Visa LINE Pay credit card. After having an ordinary card issued, check the details on this page (only available in Japanese), log in to your Vpass account, and then apply for a family card.

Points earned for the use of a family card are issued to the LINE Pay account that is linked to the card.

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Ya Tidak

Mendaftarkan kartu ETC untuk kartu kredit Visa LINE Pay toggle

(Hanya tersedia dalam bahasa Inggris)

 

You can apply for an ETC (electronic toll collection) Visa LINE Pay credit card with no annual membership fees for the first year.
Note: There is an annual membership fee of JPY 500 (excluding tax) after the first year. However, the annual fee will be waived each year if you use the card to make ETC payments.

You can have the ETC card issued when you apply for an ordinary Visa LINE Pay credit card, or at a later date. If you have the ETC card issued later, make sure to check the details on this page (only available in Japanese) and log in to your Vpass account before applying.

Points earned for ETC card use are issued to the same LINE Pay account that is linked to your Visa LINE Pay credit card.

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Membayar tagihan kartu kredit Visa LINE Pay dengan saldo LINE Pay dan poin LINE toggle

(Hanya tersedia dalam bahasa Inggris)

 

Visa LINE Pay credit card bill payments can only be made using the bank account that you specified when applying for your card.

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Pembayaran dengan kartu kredit Visa LINE Pay yang tidak mendapat poin LINE toggle

(Hanya tersedia dalam bahasa Inggris)

 

Points are not awarded for:
• Adding money to e-money/prepaid card/wallet services (e.g. WAON, Edy, Suica, Mobile Suica, PASMO, Mobile PASMO, ICOCA, Kyash, prepaid cards issued by Sumitomo Mitsui Card).
Note: 
- This includes adding money to Suica, Mobile Suica, PASMO, Mobile PASMO, or ICOCA to use as a commuter pass.
- You may be awarded Points in some cases when using your Visa LINE Pay card as a set payment method (e.g. for smartphone payments).
• Sending money.
• Purchasing gift cards (e.g. Visa, iTunes, Netflix, Google, PlayStation, Amazon).
• Purchasing financial products (e.g. mutual funds, stocks, cryptocurrencies).
• Payments to public institutions and facilities (e.g. museum entrance fees, payments at some hospitals and clinics).
• Payments to charitable organizations.
• Payments made at post offices.
• One-time tax or insurance payments of over JPY 50,000.
• National pension plan payments.
• Charitable donations/fundraising (including the "hometown tax" (ふるさと納税) program).
• Membership fee payments (e.g. for credit cards or electronic toll collection systems).
• Service charge payments (e.g. for revolving or installment credit card payments).
• Borrowing cash on credit.

Some services and products are not recognized as eligible for Points by Sumitomo Mitsui, Visa, or LINE Pay. In these cases, you will know that your payment was not eligible if you do not receive Points.

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Bonus LINE Pay

Apa yang dimaksud dengan bonus LINE Pay? toggle

​(Hanya tersedia dalam bahasa Inggris)​

 

LINE Pay Bonus is a type of point that can be used with LINE Pay. Bonuses are awarded to users for things like promotions.

You can use your LINE Pay Bonus for:
• My Code payments
• Online payments
• Scan Bill payments
Note: 
- You can also use your LINE Pay Bonus together with your LINE Pay balance and LINE Points.
- LINE Pay Bonuses cannot be used to pay for taxes and some utility fees.

You cannot use your LINE Pay Bonus for:
• LINE Pay card or QUICPay+ payments
• LINE Smart Invest
• LINE Insurance
• BITMAX
• LINE Pocket Money
• Coke ON Pay-compatible vending machines
• Tappiness vending machines
• LINE Pay's "Exchange Money" feature
• Withdrawing money
• Split bill payments
Note: LINE Pay Bonuses cannot be converted to your LINE Pay balance.

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Cara mengumpulkan bonus LINE Pay toggle

​(Hanya tersedia dalam bahasa Inggris)​

 

LINE Pay Bonuses are awarded for participating in LINE Pay and other LINE services promotions.
Note: You cannot add money to your LINE Pay Bonus.

Bonuses can also be sent between friends on LINE.

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Cara menggunakan bonus LINE Pay toggle
​(Hanya tersedia dalam bahasa Inggris)​

You can use your LINE Pay Bonus to make payments with LINE Pay, or send Bonuses to friends on LINE.

Making payments with your LINE Pay Bonus
Your LINE Pay Bonus can be used for:
• My Code payments
• Online payments
• Scan Bill payments
Note: You cannot use your LINE Pay Bonus to pay for taxes and some utility fees.

If you have a LINE Pay Bonus when you make a payment, it will be used before your regular balance.

Example: Making a payment for JPY 1,000
If you have a LINE Pay Bonus equivalent to JPY 500 and a LINE Pay balance of JPY 1,000, your LINE Pay Bonus of JPY 500 and JPY 500 from your LINE Pay balance will be spent.
Note: 
- You cannot specify how much of your LINE Pay Bonus to use.
- If you use LINE Points together with your LINE Pay Bonus, your Points will be used first.

Sending LINE Pay Bonuses to friends
To send LINE Pay Bonuses to friends, go to the LINE Pay main menu and tap Send Money. Specifications differ for each of the LINE Pay account types below.

LINE Cash accounts:
With this account type, you can only send LINE Pay Bonuses (and not money from your LINE Pay balance).

LINE Money accounts:
You can prioritize the use of your LINE Pay balance to send money with this type of account. However, you cannot specify how much money from your LINE Pay balance or LINE Pay Bonus to send.

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Masa kadaluarsa bonus LINE Pay toggle

​(Hanya tersedia dalam bahasa Inggris)​

 

LINE Pay Bonuses will expire two years after the day they are received.

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Apa yang terjadi dengan bonus LINE Pay jika pembayaran dibatalkan? toggle
​(Hanya tersedia dalam bahasa Inggris)​

If you cancel a payment for the full amount, any part of your LINE Pay Bonus that was used will be refunded.

For partial cancelations of payments made with both your Bonus and LINE Pay balance, your LINE Pay balance will be refunded before your LINE Pay Bonus or LINE Points.
Note: You will lose any LINE Points you received from My Level for the canceled payment.

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Cara mengecek riwayat bonus LINE Pay toggle
​(Hanya tersedia dalam bahasa Inggris)​

You can check your history by going to the LINE Pay main menu and tapping LINE Pay Bonus History.

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Apa yang terjadi dengan bonus LINE Pay jika akun dihapus atau dipindahkan? toggle

​(Hanya tersedia dalam bahasa Inggris)​

 

Your LINE Pay Bonus is linked to your LINE and LINE Pay accounts.

For this reason, deleting your LINE or LINE Pay account will also delete your LINE Pay Bonus.
Note: LINE Pay Bonuses cannot be restored after they have been deleted.

If you change devices, you can keep using your LINE Pay information and Bonus by transferring your LINE account.

For information on how to transfer your LINE account, see this Help article.

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Batas maksimal penggunaan bonus LINE Pay toggle

​(Hanya tersedia dalam bahasa Inggris)​

 

With LINE Pay, there are set limits to how much you can spend or send per day. These limits also include your LINE Pay Bonus.

For details about the maximum amount of money you can spend or send, see this Help article.

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Layanan

Apakah yang dimaksud dengan layanan LINE Pay? toggle
(Hanya tersedia dalam bahasa Inggris)

LINE Pay is a smartphone digital wallet service offered by LINE. You can use it to shop both online and offline by adding money to your LINE Pay balance in advance or adding a credit card.

For details about using LINE Pay, see here (only available in Japanese).
Note: To sign up for LINE Pay, you need a LINE account that is registered with a Japanese phone number.

By verifying your identity, you can convert your LINE Cash account to a LINE Money account and get access to features for sending and withdrawing money.

Related Help articles:

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Apakah ada biaya prosedur saat menggunakan LINE Pay? toggle
(Hanya tersedia dalam bahasa Inggris)

There are no service charges for making payments with LINE Pay, adding money to your LINE Pay balance, or sending money to friends on LINE.

However, there are service charges for the following features:

• LINE Pay balance withdrawals: JPY 220 per withdrawal
• Wire transfers: JPY 176 per transfer
• Scan Bill payments
Note: For more information on Scan Bill payment service charges, see this Help article.

There are also separate service charges for merchants using LINE Pay. For details, see the LINE Pay Merchant website.

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Apakah LINE Pay aman? toggle

Di LINE Pay, untuk menghindari terjadinya penyalahgunaan oleh pihak ketiga, pengguna bisa membuat kode sandi yang berbeda dengan akun LINE.
Kode sandi LINE Pay juga berfungsi untuk mengamankan akun LINE Pay jika ponsel hilang atau dicuri.
Catatan: Jika kode sandi LINE Pay belum dibuat, silakan buat kode sandi untuk keamanan penggunaan layanan LINE Pay

Informasi saldo dan kartu bisa dilindungi dengan menyalakan fitur Kunci Kode Sandi.

Cara menyalakan fitur Kunci Kode Sandi adalah sebagai berikut.
1. Di menu utama LINE Pay, tekan Pengaturan > Kode Sandi
2. Nyalakan Kunci Kode Sandi

LINE Pay menerapkan sistem pengkodean (enkripsi) tingkat tinggi untuk melindungi informasi pribadi serta informasi pembayaran dari kemungkinan pencurian informasi melalui situs palsu. LINE Pay juga menerapkan fitur pengecekan ganda dengan menggunakan informasi pengguna dan informasi pendaftaran LINE Pay.
Pembayaran baru bisa diselesaikan jika pengguna membuka LINE Pay di ponsel dan melakukan proses pembayaran sendiri.
Pada saat proses sedang berlangsung, informasi profil LINE pengguna akan ditampilkan di bagian atas layar sehingga bisa memastikan bahwa itu adalah pembayaran dengan LINE Pay.
Catatan: Informasi profil LINE tidak akan muncul jika situs bersangkutan adalah situs palsu

Jika terjadi kehilangan ponsel, tidak perlu khawatir. Silakan hubungi kami untuk menonaktifkan akun LINE Pay yang digunakan.
Untuk mengaktifkannya kembali, silakan lakukan sendiri langsung dari ponsel yang digunakan.

Untuk mengajukan permohonan untuk menonaktifkan LINE Pay, silakan cek halaman Bantuan ini terlebih dahulu.
Catatan: Jika terjadi kehilangan atau pencurian kartu kredit Visa LINE Pay, silakan cek di sini (hanya tersedia dalam bahasa Inggris)

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Apa yang dimaksud dengan LINE Cash dan LINE Money? toggle
(Hanya tersedia dalam bahasa Inggris)

There are two types of LINE Pay accounts: LINE Cash and LINE Money. The features available depend on which account type you have.
Note: You can also make payments using LINE Pay without signing up for an account. For details, see this Help article.

LINE Cash account
When you sign up for LINE Pay, you get a LINE Cash account. With this account type, you can make purchases using your LINE Pay balance (once you've added money to it) or a registered credit card. You can also have a LINE Pay card issued, which can be used for making payments at JCB merchants.

A LINE Cash account also lets you:
• Request money from friends on LINE
• Request to split bills with friends on LINE
Note: You can only send requests with a LINE Cash account, and you cannot send money or pay split bills yourself.

LINE Money account
When you verify your identity with LINE Pay, your LINE Cash account becomes a LINE Money account.

In addition to the features of a LINE Cash account, a LINE Money account lets you:
• Send money to friends on LINE
• Make withdrawals from your LINE Pay balance
• Make wire transfers

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Cara melakukan verifikasi identitas agar dapat menggunakan LINE Money toggle
(Hanya tersedia dalam bahasa Inggris)​

Important:
- As of September 16, 2020, temporary restrictions have been placed on registering bank accounts and adding money to LINE Pay for some banks.
- If you see a message saying that service has been restricted after selecting your bank account, please consider verifying your identity with your smartphone.
- For information on which banks are subject to restrictions and other details, see Notices in the LINE Pay main menu.

To use LINE Money, you need to first verify your identity. From the LINE Pay main menu, tap Settings > Identity verification and choose one of the verification methods listed below.
Note:
- If you haven't set a passcode, you must set one after agreeing to the Terms of Use.
- Your identity verification request will be canceled if you unsuccessfully try to transfer your LINE account (e.g. after changing devices).

Bank account verification
Verify your identity by linking your bank account to LINE Pay. See this Help article for details.

Some banks do not support this identity verification method. If this is the case, you may be asked to verify your identity with your smartphone before linking your account. Please follow the steps in the section below to do so.

Verify with your smartphone
Use any of the acceptable forms of photo ID listed below and follow the on-screen instructions to verify your identity. You need to take a photo of the side of your ID. For more information about taking the photo, see this post on LINE Pay's official blog (only available in Japanese).
Note: This option may not be available on some devices.

• Driver's license
• Driving history certificate (運転経歴証明書)
• Japanese passport
Note: Japanese passports without the "Information on Bearer" page are not accepted.
• Individual Number ("My Number") card
Note: Individual Number notification cards are not accepted.
• Residence card
• Special permanent resident certificate

Once you've finished verifying your identity with your smartphone, you'll receive a notification from the LINE Pay identity verification (LINE Pay本人確認) account, and you'll be able to send money and use other LINE Money services.
Note: You need to use LINE version 9.6.5 or later (iOS) to verify your identity with this option.

Important: As of February 14, 2020, we are no longer accepting identity verification applications via postcard.

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Ingin tahu lebih jauh mengenai kartu LINE Pay dan Google Pay toggle
(Hanya tersedia dalam bahasa Inggris)

For more information about LINE Pay cards and Google Pay, please refer to the LINE Pay card Help page.

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Perangkat yang direkomendasikan toggle

Berikut adalah ponsel dan versi OS yang direkomendasikan untuk mengakses LINE Pay.

iOS
iOS 12.0 ke atas

Android
OS Android 5.0 ke atas

Browser

- Google Chrome : versi 30 ke atas

- Microsoft Internet Explorer : versi 11 ke atas

- Mozilla Firefox : versi 27 ke atas

Saat mengakses LINE Pay, harap cek juga Rekomendasi perangkat untuk menjalankan LINE.

Untuk mengatur ulang kata sandi, kamu akan menerima nomor verifikasi melalui panggilan suara.
Oleh karena itu, daftarkan nomor telepon yang bisa digunakan untuk melakukan panggilan suara ke akun LINE.

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Belum menyelesaikan "Menggunakan Ponsel untuk Verifikasi Identitas" toggle

(Hanya tersedia dalam bahasa Inggris)

 

The Verify with your smartphone option usually takes about one to three days to complete.
Note: It may take longer depending on the volume of requests we receive.

Once completed, the LINE Pay Identity Verification (LINE Pay本人確認) account will contact you with your results via a message on LINE. For details regarding your results, check the link in the chat message.

If your application is not successful, make sure:
• Your name and address are written exactly as they appear on your ID.
Note: Be sure to also enter the building name and apartment number.
• Your entire ID is visible and all the details are clear.
• There is no glare in the photo of your ID.
• To take a photo of your ID in a way so that its thickness can be confirmed.
• To take photos of both sides of your ID if required.
Note: We cannot accept a photo of only the front or back of the ID, or photos of one side from two different IDs.
• To attach photos of the personal data page and the "Information on Bearer" page if you're using your passport.
Note: Your application will not be accepted if we cannot confirm the "Information on Bearer" page.

For more information on how to verify your identity, see this blog post (only available in Japanese).

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Daftar dan Hapus Akun

Cara mendaftarkan akun LINE Pay toggle
(Hanya tersedia dalam bahasa Inggris)

To sign up for LINE Pay, start the LINE app and go to Wallet > LINE Pay.
Note: You need to have an account that is registered with a Japanese phone number.

Accept all of the Terms of Use and Privacy Policies to complete the registration process.

You can also easily make purchases without signing up for LINE Pay. Please see this link for more details.

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Bagaimana cara menghapus akun LINE Pay? toggle
(Hanya tersedia dalam bahasa Inggris)

To delete your LINE Pay account: 
1. Go to LINE Pay > Settings > Delete account > Delete account.
2. Tap OK on the confirmation screen.

Important: Deleting your LINE Pay account will erase your account activity details, LINE Pay balance, and all of your other account information.

You will not be able to delete your account right away if:
• You've signed up for any LINE Pay services.
Before deleting your LINE Pay account, you need to delete/unlink the following services.
Note: Select a service for the steps to delete/unlink it. (These Help articles are only available in Japanese.)


• You still have incomplete transactions.
If you've sent money to LINE friends or made wire transfers, you cannot delete your LINE Pay account until all your transactions are complete. From the LINE Pay main menu, tap Send Money > Transfer history and make sure there are no pending transactions, then delete your LINE Pay account.

• Your LINE Pay account has been suspended.
Reactivate your LINE Pay account by following the steps in this Help article, then delete it.

• You have a LINE Pay balance of more than JPY 220.
Forfeit or withdraw your balance to a bank account, then delete your LINE Pay account.
Note:
- If you have a LINE Cash account, you can withdraw your balance after changing to a LINE Money account.
- Please understand that if you forfeit your balance, you will not be able to withdraw it after deleting your account.

• All of your payment transactions have not been finalized.
You cannot delete your LINE Pay account until all of your LINE Pay transactions (e.g. payments made with My Code or your LINE Pay card) are finalized.
Note: LINE Pay card transactions can take up to two months to be finalized from the time money is subtracted or refunded.

From the LINE Pay main menu, choose History and make sure that "Transaction Complete" appears for every transaction, then delete your LINE Pay account.
Note: Tap a transaction to check when it was made and completed, along with other details.

You cannot delete your LINE Pay account yourself if:
• You transferred your LINE account to an OS that is not supported by LINE Pay.
LINE Pay is not supported on OSes other than iOS and Android (e.g. Windows Phone).

• You transferred your LINE account using a phone number from a different country.

In these cases, please contact LINE Pay Customer Care and we will delete your LINE Pay account for you.
Note: If you have more than JPY 220 left in your LINE Pay balance, we will transfer your remaining balance to your registered bank account.

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Jika saya menghapus akun LINE, apakah LINE Pay juga akan terhapus secara otomatis? toggle
Jika Anda mempunyai akun LINE Pay, hapus akun tersebut sebelum Anda menghapus akun LINE.
Anda tidak dapat menghapus akun LINE jika Anda belum menghapus akun LINE Pay.

Jika gagal melakukan pindah akun saat ganti ponsl atau alasan lainnya, ada kalanya Anda tidak bisa lagi menggunakan LINE Pay.
Catatan: Jika LINE Pay tidak bisa digunakan lagi setelah ganti ponsel, lihat Bantuan di bawah ini untuk referensi, sesuai negara yang terdaftar di LINE.

Jepang
Negara lainnya

Catatan: Jika Anda tidak bisa menghapus akun LINE Pay, lihat Bantuan di bawah ini untuk referensi, sesuai negara yang terdaftar di LINE.

Jepang
Negara lainnya

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Ingin menonaktifkan akun LINE Pay anak saya (masih di bawah umur) toggle
(Hanya tersedia dalam bahasa Inggris)

If you want to restrict your child from using LINE Pay, please follow the steps in this article on your child’s smartphone.


If you are unable to perform the steps above on your child’s smartphone, or if you want to prevent your child from signing up for a LINE Pay account, please contact us here with the information below.

1. What is your information?
a. Name
b. Relationship with the minor in question 2 (E.g., Mother)

2. What is the information of the child using the device you want to delete the account from?
a. Name
b. Date of birth
c. Phone number registered to LINE
d. Email registered to LINE

Once we have confirmed all the information you provided, we will contact you again with a list of documents necessary. These include your family register and the bills from the mobile service carrier for your child’s phone number for the last three months.

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Akun LINE Pay

Cara untuk mengaktifkan kembali akun toggle
Cara mengaktifkan kembali akun berbeda berdasarkan kondisi penangguhan akun dan negara tempat Anda mendaftarkan akun (Kode negara nomor telepon yang didaftarkan ke akun LINE).
Silakan cek Bantuan di bawah ini sesuai negara Anda.

- Untuk negara Jepang, lihat di sini

- Untuk negara Taiwan, lihat di sini

- Untuk negara Thailand, lihat di sini

- Untuk negara Indonesia, lihat di sini

- Untuk negara selain di atas, lihat di sini

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Cara verifikasi bila lupa kata sandi toggle
Cara verifikasi identitas setelah melakukan pengaturan ulang kata sandi berbeda berdasarkan negara tempat kamu mendaftarkan akun LINE tersebut (Kode negara nomor telepon yang didaftarkan ke akun LINE).
Silakan cek Bantuan di bawah ini sesuai dengan negara tempat kamu mendaftarkan akun LINE tersebut.

- Untuk negara Jepang, lihat di sini
- Untuk negara Taiwan, lihat di sini
- Untuk negara Thailand, lihat di sini
- Untuk negara Indonesia, lihat di sini
- Untuk negara selain di atas, lihat di sini

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Lupa kata sandi toggle
(Hanya tersedia dalam bahasa Inggris)

If you've forgotten your passcode, you can reset it by following the steps below after updating the LINE app to the latest version. 

1. Tap Forgot your passcode? under the passcode input box.
2. Follow the onscreen guidance to reset your passcode.
Note: The methods available to verify your identity will differ depending on the status of your registration.

Verifying your identity with your registered LINE Pay information:
You can use the following methods to verify your identity. Tap the verification method you want to use and enter the required information in the verification form.

• Registered credit card or LINE Pay card
Note: You need to wait 24 hours after registering a credit card as your payment method.
• Registered bank account
Note: If you're verifying your identity with a Japan Post Bank (ゆうちょ銀行) account, you need to enter the branch code (three digits) and the account number (seven digits) in the verification form. For more information, see this website (only available in Japanese).

If your LINE Pay account is restricted for entering the wrong information multiple times when verifying your identity:
Your account will be restricted if you enter the wrong information five times. If this happens, you will not be able to reactivate your account yourself, so please contact LINE Pay Customer Care.

If the screen to delete your LINE Pay account appears instead of the Forgot your passcode? option:
For security reasons, you will not be able to reset your passcode if the information required to verify your identity wasn't registered on LINE Pay. Tap Delete account to delete your LINE Pay account and then sign up for a new one.
Note:
- Deleting your LINE Pay account will erase all of your account information, such as your purchase history.
- Deleting your LINE Pay account will not affect your LINE account or Points.

If you want to continue using your LINE Pay account without deleting it, please contact LINE Pay Customer Care.

If you do not know or cannot use your registered phone number:
After updating the LINE app to the latest version, register a different phone number on LINE that can receive text messages.

If you cannot reset your passcode after following the onscreen guidance:
Please contact LINE Pay Customer Care.

We answer user questions by chat messages on LINE via the LINE Pay inquiry official account (LINE Payお問い合わせ公式アカウント). Add this official account as a friend from this link.
Note: Assistance is only available in Japanese.

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Ingin mengubah kata sandi toggle

Ikuti langkah berikut ini untuk mengubah kata sandi LINE pay.


Langkah untuk mengubah kata sandi:


1. Ketuk menu LINE Pay Pengaturan > Kata Sandi > Ubah Kata Sandi
2. Masukkan kata sandi sekarang
3. Masukkan kata sandi baru ke layar untuk mengatur kata sandi

Pastikan untuk tidak menggunakan kata sandi yang juga digunakan di beberapa layanan internet lainnya.

Buat kata sandi yang berbeda di setiap layanan internet untuk menjaga keamanan.

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Apakah Kunci Kata Sandi diperlukan? toggle

Kata sandi LINE Pay berfungsi untuk mengamankan akun LINE Pay Anda bila ponsel Anda hilang atau dicuri.

Dengan melakukan pengaturan dari menu utama LINE Pay Pengaturan > Kata Sandi, Anda bisa melindungi informasi saldo dan kartu Anda.

Apakah halaman ini berguna?

Ya Tidak

Saya ingin agar saya tidak perlu memasukkan kata sandi toggle

(Hanya tersedia dalam bahasa Inggris)

 

You can configure the passcode settings below by going to the LINE Pay main menu and tapping Settings > Passcode.
Note: These settings will also apply to the stand-alone LINE Pay app.

• Passcode verification for logins and payments
Turning this setting ON will require you to enter your passcode for:
- LINE Pay logins
- My Code payments
- Scan Bill payments
Note: You won't need to verify your passcode again if you use the same service within five minutes.

If this setting is turned OFF, you won't need to verify your passcode unless you spend JPY 300,000 or more in a single day.

• Use fingerprint (Android) or Use Touch ID/Face ID (iOS)
These features let you use biometrics instead of entering your passcode.

 

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Ya Tidak

Ingin menonaktifkan akun LINE Pay toggle
Jika perangkat Anda hilang dan Anda ingin menonaktifkan LINE Pay dengan segera, Anda bisa mengajukan permohonannya dari sini.

Akun LINE Pay bisa digunakan dengan gratis dan pembayaran atau perpindahan saldo tidak akan terjadi selama Anda tidak melakukan pembayaran atau transfer menggunakan LINE Pay.
Oleh karena itu, Anda tidak perlu menghapus atau menonaktifkan LINE Pay meskipun Anda tidak akan menggunakannya untuk sementara waktu.

Anda bisa mengaktifkan kembali LINE Pay secara langsung dengan cara memasukkan kata sandi melalui ponsel Anda.
Catatan: Silakan cek cara mengaktifkan kembali akun LINE Pay di sini.

Jika Anda ingin menghapus akun LINE Pay, dan bukan menonaktifkannya untuk sementara, silakan cek caranya di sini.

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Ya Tidak

Ingin menggunakan kembali akun LINE Pay toggle
(Hanya tersedia dalam bahasa Inggris)

If you're unable to access your LINE Pay account, please refer to the section below on how to reactivate it which applies to your situation.

The account was deactivated upon your request
You can reactivate it on your smartphone. To reactivate your account, start LINE Pay and enter your LINE Pay passcode on the passcode input screen. 

If you have forgotten your LINE Pay account passcode, the steps to set a new one differ depending on your registered country (the country code of the phone number you registered to your LINE account). After confirming your country code, please refer to the following:

• If your registered country is Japan, see this article.
• If your registered country is Taiwan, see this article.
• For all other countries, see this article.

If you haven't set a LINE Pay passcode, you won't be able to reactivate your account yourself. In this case, please contact us here.

You transferred your LINE account using a phone number from a different country
When you transfer your LINE account (using your registered email address or linked Facebook account), use of your LINE Pay account will be restricted if you verify your LINE account with a phone number from a country different from the one it was previously verified with. This is in order to protect your account's payment information. If your LINE Pay account is restricted, you can delete it yourself, or use your existing LINE Pay account again.

• Deleting your LINE Pay account
When you tap Reset account from the lockout screen, all of the information from the LINE Pay account you had been using until now will be deleted, and you can register again.

• Using the LINE Pay account you were using before
Reinstall the LINE app, then log in using the same phone number you used for verification before. After verifying your account, start LINE and tap the Wallet tab > LINE Pay to use your LINE Pay account again.
Important:
- Before uninstalling the LINE app, we recommend backing up your chat history.
- For more information on verifying your account after reinstalling LINE, see this Help article.

• If you cannot reset your account and are having issues using it
Please contact us again after referring to this page.

You cannot access your account because you changed your device
When transferring your LINE account to a new device, if you accidentally created a new account or deleted your account, you will not be able to access your LINE Pay account. You will also be unable to use your LINE Pay account if you cancel your registered email address from your LINE account.

For more information on transferring your account, see this article.

If you cannot use your LINE Pay account because you changed devices, please contact us here.

You transferred your account without setting a passcode and your account was deactivated
If you transferred your LINE account without setting a LINE Pay passcode, your LINE Pay account will be deactivated as a security measure. If you'd like to use LINE Pay again, please contact us here.

You cannot access your account because you forgot your passcode or are locked out of your account
If you forgot your passcode or are locked out of your account, see here.

If you enter the wrong card or bank account information more than five times when trying to reset your passcode, your LINE Pay account will be restricted and you will be unable to reactivate it yourself. In this case please contact us here.

You cannot access your account for reasons other than the above
Please contact us here.

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Apakah LINE Pay masih bisa dipakai setelah ganti ponsel? toggle
(Hanya tersedia dalam bahasa Inggris)

In the event you changed or repaired your device, you can continue using LINE Pay.

Select Log in after reinstalling the LINE app on your new device to transfer your LINE account. Your LINE Pay information will also be transferred automatically.

See here for steps on how to transfer your LINE account.

Please be aware that you will not be able to use LINE Pay after transferring your account in the following cases. If any of the following apply to your situation, please delete your LINE Pay account before changing devices.

• You are transferring your account to a device with an OS that does not support LINE Pay.
Note: Other than iOS and Android, OSes such as BlackBerry, Nokia, and Windows Phone are not supported.

• You are transferring your account to a device that does not support LINE Pay.
Note: Other than a smartphone, devices such as tablets are not supported.

• You are transferring your account with a phone number that was issued from another country.

If you transferred your LINE account with a phone number issued from a different country, see here.

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LINE Pay tidak bisa digunakan lagi begitu mengganti ponsel toggle
(Hanya tersedia dalam bahasa Inggris)

You won't be able to transfer your LINE Pay account if you aren't able to transfer your LINE account. To use LINE Pay on your new LINE account, you'll need to sign up for the service with a new account.

If you had a balance left over on your previous LINE Pay account, please apply to have it transferred via the Problem Report Form.

After you contact us from the form above, we'll assist you with the documents required for us to transfer your balance after we verify your phone number and other information.

Please understand that you won't be able to transfer the payment details from your previous LINE Pay account.

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Bisakah LINE Pay digunakan di beberapa perangkat? toggle
Anda tidak bisa menggunakan akun LINE Pay yang sama di beberapa perangkat.

Silakan lihat cara membuat akun LINE Pay pada halaman Bantuan di bawah ini, sesuai negara dan region tempat Anda menggunakan akun.

Taiwan
Thailand
Negara dan region lainnya

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Cara mengubah nama dan alamat terdaftar toggle
(Hanya tersedia dalam bahasa Inggris)

See the relevant information below after checking your Balance type. (You can find it by going to LINE Pay > Settings.)
Note: You can only apply to change your registered information from the smartphone you use with LINE Pay.

For LINE Money account holders:
• If you want to change your name or address, apply here. You'll need one of the following photo IDs:
- Driver's license
- 運転経歴証明書 (driving history certificate)
- Japanese passport
Note: Japanese passports without the "Information on Bearer" page are not accepted.
- Individual Number ("My Number") card
Note: Individual Number notification cards are not accepted.
- Residence card
- Special permanent resident certificate

• If you want to change or edit registered information other than your name and address, contact us via this Inquiry Form.

For LINE Cash account holders:
Please verify your identity. For more information, see this Help article.

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Tidak bisa mendaftarkan kata sandi toggle
Agar Anda dapat menggunakan LINE Pay dengan aman, silakan buat kata sandi yang terdiri dari 6 digit angka.
Angka-angka berikut tidak dapat didaftarkan sebagai kata sandi. Hindari penggunaannya saat membuat kata sandi.

1. Menggunakan 3 angka yang sama secara berurutan (Contoh: 111***)
2. Menggunakan kurang dari 2 jenis angka, meskipun angka tidak berurutan (Contoh: 202020)
3. Menggunakan 3 angka yang berurutan (Contoh: 123***, 876***)
4. Menggunakan 4 digit angka belakang nomor telepon yang terdaftar di LINE Pay
(Contoh: Jika nomor telepon Anda 081-1234-5678, maka Anda tidak bisa memasukkan angka 5678 dalam 6 digit kata sandi yang dibuat)

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Tidak tahu nomor telepon dan alamat email yang terdaftar di LINE Pay toggle
Cara mengecek nomor telepon serta alamat email yang terdaftar di LINE Pay berbeda, tergantung dari versi LINE yang digunakan.
Silakan cek versi LINE Anda dengan cara tekan menu utama Lainnya > Pengaturan > Tentang LINE > Versi Saat Ini dan cek nomor telepon serta alamat email terdaftar menggunakan langkah sesuai versi LINE.

LINE untuk Android
• Versi 5.4.1 ke atas
Cek dengan cara tekan menu utama LINE Lainnya > Pengaturan > Akun
• Versi 5.4.0 ke bawah
Cek dengan cara tekan menu utama LINE Pay Pengaturan > Info Saya

LINE untuk iOS
• Versi 5.3.1 ke atas
Cek dengan cara tekan menu utama LINE Lainnya > Pengaturan > Akun
• Versi 5.3.0 ke bawah
Cek dengan cara tekan menu utama LINE Pay Pengaturan > Info Saya

Pemberitahuan mengenai perubahan spesifikasi pada bulan Agustus 2015 bisa Anda lihat di sini.

Catatan: Anda bisa menggunakan fitur LINE Cash meskipun tidak mendaftarkan alamat email ke LINE.

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More Close

Top Up dan Tarik Uang

Apa yang dimaksud dengan rekening bank yang tertaut? toggle
(Hanya tersedia dalam bahasa Inggris)

The linked bank account service lets you register your bank account to LINE Pay and add money from it to your LINE Cash or Money account.

See this Help article for a list of banks that can be registered to add money to LINE Pay.

Please also see the following list for information about processing times for linking a bank account.
Note: Linking accounts from banks other than the ones listed below will be completed in real-time.

1 business day:
- Toho Bank (東邦銀行)
- Yamanashi Chuo Bank (山梨中央銀行)

2 to 3 business days:
- Akita Bank (秋田銀行)
- Aomori Bank (青森銀行)
- Bank of Iwate (岩手銀行)
- Chiba Kogyo Bank (千葉興業銀行)
- Daishi Bank (第四銀行)
- Fukui Bank (福井銀行)
- Hokuetsu Bank (北越銀行)
- Iyo Bank (伊予銀行)
- Keiyo Bank (京葉銀行)
- North Pacific Bank (北洋銀行)
- Shiga Bank (滋賀銀行)
- Shikoku Bank (四国銀行)
- Shimizu Bank (清水銀行)
- Shizuoka Bank (静岡銀行)
- Tohoku Bank (東北銀行)

Linking a bank account will also complete the identity verification process at the same time, automatically converting your LINE Cash account to a LINE Money account, which will give you access to a wide range of features.
Note: Identity verification was not required for users that linked a Japan Post bank account before 12 pm on September 27, 2017. Only users that link Japan Post bank accounts after 6 pm on September 27 need to verify their identities.

Related Help articles:

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Batas minimal dan maksimal saat top up, tarik uang dan melakukan pembayaran toggle
(Hanya tersedia dalam bahasa Inggris)

The limits for adding, withdrawing, and spending money differ depending on whether you are using a LINE Cash or LINE Money account. See the image below for details.
Note: There is a service fee of JPY 220 each time you withdraw money from your LINE Money account balance.

Tap or click to enlarge the image.

Depending on your account's usage, the actual amounts may be lower than the ones shown in the above image. To check your limits, go to the LINE Pay main menu > Settings > Balance Types and Limits.

For information on how to verify your identity to use LINE Money, see the Help articles below.

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Cara melakukan top up menggunakan ATM Seven Bank toggle
(Hanya tersedia dalam bahasa Inggris)​

You can add money to your LINE Pay balance from a Seven Bank ATM.

Note:
- You can add money in increments of JPY 1,000 in cash only. The minimum you can add each time is JPY 1,000.
- There are different limits set for LINE Money and Cash accounts. Please see this page for more information.

To add money:
1. Use any of the following steps to go to the QR code reader screen:
- Tap "+" from the LINE Pay main menu.
- Tap Add Money > SevenBank ATM > Next.
- Tap SevenBank ATM > Add Money.
2. From the Seven Bank ATM, select スマートフォン出金⋅入金 (smartphone withdraw/deposit) > the 入金 (deposit) option.
3. Scan the QR code that appears on the ATM to be shown a company number.
4. Enter the company number on the Seven Bank ATM.
5. Put the cash into the ATM.

Once you've finished adding money, the amount will show up in your LINE Pay balance in real time.
Important: After a transaction has been completed, it cannot be canceled.

You can also add money using your LINE Pay card. For more information, please see this link.

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Cara mengisi saldo dengan mesin penjual tiket KA Tokyu toggle

(Hanya tersedia dalam bahasa Inggris)

 

You can add money to your LINE Pay balance from a ticket machine at any station on a Tokyu Railways line.
Note:
- The machines only accept paper bills.
- You can add money in increments of JPY 1,000. The minimum you can add each time is JPY 1,000.
- There are different limits set for LINE Money and Cash accounts. See this page for details.

To add money:
1. From the main menu screen on the ticket machine, tap Use QR code or barcode > Add credit to your smartphone payment app.
2. Once the QR code appears, scan it by starting LINE and tapping the Wallet tab > the code reader to the right of your balance at the top of the screen.
3. After your smartphone screen changes, tap Proceed to Payment on the ticket machine screen.
4. Insert the amount you want to add in paper bills into the ticket machine.
5. Tap Add credit on the ticket machine.
6. If you chose to have a transaction statement issued, be sure to take your receipt.

After you've added money, your LINE Pay balance will be updated in real time.
Important: Once a transaction has been completed, it cannot be canceled.

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Cara menarik uang di ATM Seven Bank toggle
​(Hanya tersedia dalam bahasa Inggris)​

If you have a LINE Money account, you can use your LINE Pay account to withdraw money.

You will not be able to use this feature if you have a LINE Cash account. By converting your account to a LINE Money account, you can make withdrawals and have access to many other features. Please see this Help article for details.

To withdraw money from a Seven Bank ATM, follow the steps below:

1. Use either of the following steps to go to the QR code reader screen:
- From the LINE Pay main menu, tap Settings > Withdrawals > Seven Bank ATM.
- Tap SevenBank ATM > Withdraw Money.
2. From the Seven Bank ATM, select スマートフォン出金⋅入金 (smartphone withdraw/deposit).
3. Scan the QR code on the Seven Bank ATM screen, then enter your LINE Pay passcode.
Note: The company number and a one-time password (OTP) will appear on your smartphone screen.
4. Enter the company number and OTP on the Seven Bank ATM.
5. Enter an amount between JPY 1,000 and JPY 10,000 to withdraw.

You can also withdraw money using your LINE Pay card. For more information, please see here.

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Transaksi apa yang bisa dilakukan menggunakan ATM Seven Bank? toggle
​(Hanya tersedia dalam bahasa Inggris)​

You can use your smartphone (QR code) or LINE Pay card at Seven Bank ATMs to add money to your LINE Pay balance and withdraw money.

For more information, see the following Help articles:

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Cara mengisi saldo dengan Kode QR atau Barcode di AINZ & TULPE toggle
​(Hanya tersedia dalam bahasa Inggris)​

You can add money to your LINE Pay balance by scanning a QR Code/Barcode at AINZ & TULPE or other AINZ stores.
Note: You can add a minimum of JPY 1 and a maximum of JPY 49,000 in cash only.

To add money:
1. From LINE Pay, tap Add > QR code/Barcode.
Note: You may need to enter your passcode to proceed.
2. Show the generated code to the store clerk.
3. Pay the amount you want to add in cash.
4. Collect your receipt.

After you've finished adding money, the amount will show up in your LINE Pay balance in real time.
Note: Once this transaction has been completed, it cannot be canceled.

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Cara melakukan top up melalui minimarket toggle
(Hanya tersedia dalam bahasa Inggris)

You can add up to JPY 299,000 to your LINE Pay balance at a time in increments of JPY 1,000 at any FamilyMart convenience store from a FamiPort terminal.

To add money: 
1. Tap Add Money in the LINE Pay main menu.
2. Select FamiPort, enter your name and the amount you want to add, then tap Add Money.
3. Once a Registration No. and Reservation No. are generated, tap OK.
Note:
- You must add the money within 30 minutes.
- If you have not configured a LINE Pay passcode, you must do so after entering your name and the amount.
4. After submitting a request to add money, you'll receive a notification on LINE from the LINE ウォレット (LINE Wallet) official account with your reservation and registration numbers.
5. Print out a payment slip from a FamiPort terminal at a FamilyMart.
Note: For information on how to use FamiPorts, please see here. (This link is only available in Japanese.)
6. Show the payment slip at the register and pay.

Please note that you cannot use a LINE prepaid card to add money to your LINE Pay account.

JPY 1 will be covered by LINE Pay if you add one of the amounts below, so the amount you pay will be JPY 1 less than the amount you choose to add.(For example, if you add JPY 2,000, you'll be asked to pay JPY 1,999.)

Amounts:
JPY 2,000
JPY 5,000
JPY 10,000
JPY 30,000
JPY 100,000

It may take some time for the added amount to appear in your LINE Pay balance.

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Cara top up apa saja yang tersedia? toggle
(Hanya tersedia dalam bahasa Inggris)

You can add money to your LINE Pay balance the following ways:

Money cannot be added to your LINE Pay balance using a credit card. After registering your credit card information, it can only be used for making purchases.

If you're using a LINE Pay card, you can add money directly in the following ways:

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Cara top up dari rekening bank toggle
(Hanya tersedia dalam bahasa Inggris)

Important:
- As of September 16, 2020, temporary restrictions have been placed on registering bank accounts and adding money to LINE Pay for some banks.
- If you see a message saying that service has been restricted when trying to add money, please use a different method.
- For information on which banks are subject to restrictions and other details, see Notices in the LINE Pay main menu.

To add money to LINE Pay from a bank account, you need to apply to link each bank account that you want to use for the linked bank account service.

To add money from a bank account, follow the steps below.
Note: If you haven't set a LINE Pay passcode, you need to set one after agreeing to the Terms of Use.

1. From the LINE Pay main menu, tap Add Money > Bank Account.
2. Select the bank account that you want to use.
3. Enter an amount and tap Add Money.
4. Enter your LINE Pay passcode.

If you don't have sufficient funds in your bank account, the money will fail to be added and a message will appear in Notifications (the bell icon) at the top left of the LINE Pay main menu.

As an enhanced security measure, you may need to verify your identity with your smartphone before adding money, or upload documents for identity verification when linking your bank account. In this case, please check and upload a photo of the relevant ID displayed on the screen that appears.
Note:
- For details about verifying your identity with your smartphone, see this Help article.
- The requested ID may differ depending on the details of your identity verification.

It may take up to a week for your identity verification to be approved. Please understand that you cannot add money from your bank account until this verification has been completed.

Related Help article:

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Muncul pemberitahuan bahwa data tidak cocok saat menautkan rekening bank toggle
(Hanya tersedia dalam bahasa Inggris)

This message appears if the information you entered differs from the user information you registered when you verified your identity on LINE Pay. Please check the information you entered to ensure there are no mistakes.

If your address or other information has changed since you last verified your identity, please contact us via the Inquiry Form.

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Bisakah saya mendaftarkan beberapa rekening bank? toggle
(Hanya tersedia dalam bahasa Inggris)

Yes, you can add multiple bank accounts; however, you will have to follow the procedures for linking a bank account for each one you add.

For details about linking a bank account, please see this Help article.

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Cara menarik saldo LINE Pay toggle
(Hanya tersedia dalam bahasa Inggris)

You can withdraw your LINE Pay balance after verifying your identity and converting to a LINE Money account.
Note:
- Your LINE Pay Bonus included in your LINE Pay balance cannot be withdrawn.
- Your balance can only be withdrawn to a bank account registered with the same name as your LINE Pay account.

When registering your bank account, enter the account holder name in Katakana.
Note: You can link an account from any financial institution in Japan.

For information about verifying your identity on LINE Pay, see this Help article.

To withdraw your LINE Pay balance, follow the steps below.
Note: For withdrawing money from a Seven Bank ATM, please see this Help article.

1. From the LINE Pay main menu, tap Settings > Withdrawals.
2. Tap the account you want to send money to, or tap Add Bank Account to register a new account.
3. Enter the amount you want to withdraw and tap Withdraw Money.
4. Enter your LINE Pay passcode.

You may not be able to withdraw from LINE Pay if it's after the bank's business hours or if their systems are undergoing maintenance.

Also, it may take some time for the amount withdrawn from your LINE Pay balance to appear in your bank account. If the deposit does not appear in your bank account within 24 hours of withdrawing it, please contact LINE Pay Customer Care from this Inquiry Form.

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Bagaimana cara mengecek riwayat top up, tarik uang dan pembayaran? toggle
(Hanya tersedia dalam bahasa Inggris)

Yes, you can confirm various LINE Pay transaction details/histories from the main menu on LINE Pay. Details can also be confirmed in the message sent from the LINE Pay official account when you make a transaction.

In addition, you can configure bank accounts for adding money/making withdrawals, manage credit cards, and use a variety of other features from Settings in LINE Pay.

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Bank yang bisa didaftarkan untuk setor uang ke LINE Pay toggle
(Hanya tersedia dalam bahasa Inggris)

Important:
- As of September 16, 2020, temporary restrictions have been placed on registering bank accounts and adding money to LINE Pay for some banks. If you see a message saying that service has been restricted when trying to add money, please use a different method.
- For information on which banks are subject to restrictions and other details, see Notices in the LINE Pay main menu.


You can check the banking institutions that can currently be linked to add money to a LINE Pay account here. (This link can only be viewed from a smartphone.) More banks are being added at this time.

Important: Users that linked a Japan Post bank account before 12 pm on September 27, 2017 will not have their identities verified. Only users that linked their Japan Post bank accounts after 6 pm on September 27 will have their identities verified.

If you don't have sufficient funds in your bank account, the money will fail to be added and a message will appear under Notifications (the bell icon at the top left of the LINE Pay main menu).

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Cara menghapus rekening bank terdaftar toggle
Silakan gunakan langkah berikut sebagai referensi.

1. Tekan menu utama LINE Pay Pengaturan > Rekening Bank atau Tarik Uang
Catatan: Fitur Rekening Bank hanya menyimpan rekening bank yang digunakan untuk melakukan top up, sedangkan fitur Tarik Uang adalah fitur untuk mengecek semua rekening yang telah didaftarkan, termasuk bank untuk menarik uang.

2. Hapus rekening bank dengan cara
Android: Tekan lama nama rekening yang akan dihapus, lalu tekan OK
iOS: Geser ke kiri rekening yang akan dihapus, lalu tekan Hapus

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Bagaimana cara mengecek saldo? toggle
(Hanya tersedia dalam bahasa Inggris)

LINEメインメニュー[ウォレット]の画面上部または、LINE Payアプリのコード支払い画面に残高が表示されます。

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Tidak bisa mendaftarkan rekening Bank toggle
(Hanya tersedia dalam bahasa Inggris)

Important:
- As of September 16, 2020, temporary restrictions have been placed on registering bank accounts and adding money to LINE Pay for some banks. If you see a message saying that service has been restricted when trying to add money, please use a different method.
- For information on which banks are subject to restrictions and other details, see Notices in the LINE Pay main menu.


If you can't link a bank account to LINE Pay, it may be due to one of the following reasons.

• Your LINE Pay account information and your bank account information don't match.
If your information on LINE Pay is different from the information registered to your bank account, update your information on LINE Pay.

 • The bank account is linked to another LINE Pay account.
The same bank account cannot be linked to more than one LINE Pay account. If you want to link your bank account to a different LINE Pay account, contact us here.

Also, due to enhanced security on LINE Pay, you may be asked to submit documents for identity verification or verify your identity with your smartphone. In either of these cases, follow the onscreen guidance to complete the verification process.

If you still can't link your bank account after checking the information above, contact us here.

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Apa yang dimaksud dengan Setoran Otomatis? toggle
(Hanya tersedia dalam bahasa Inggris)

Auto Deposit lets you automatically add money to your account once it dips below a set balance.

Please refer to the following steps to turn the Auto Deposit feature on:
1. From LINE Pay, tap Add Money > Auto Deposit.
2. Turn ON Auto Deposit.

Note: If you are using Japan Post Bank, you can use the Auto Deposit feature by using a LINE Money account. 

For more information, please see the Help article below:

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Tidak bisa top up dari rekening bank toggle
​(Hanya tersedia dalam bahasa Inggris)​

Important:
- As of September 16, 2020, temporary restrictions have been placed on registering bank accounts and adding money to LINE Pay for some banks. If you see a message saying that service has been restricted when trying to add money, please use a different method.
- For information on which banks are subject to restrictions and other details, see Notices in the LINE Pay main menu.


If you're having issues adding money from your bank account, it may be because:

• You tried during a time when money cannot be added.
• The registration process for your bank account had not yet been completed. (With some banks, it can take several business days until you can add money after registering an account.)
Note: Due to enhanced security, you may be asked to upload documents for identity verification when linking a bank. In this case, you will not be able to add money until the documents have been approved. For details, see this Help article.
• You tried to add more than the daily limit. (The limit for adding money from a bank account varies depending on your account usage. To see the current limits for your account, go to the LINE Pay main menu > Settings > Balance Types and Limits.)
• Your bank cannot be used with LINE Pay.

For a list of banks that can be linked with LINE Pay, see here.

There may also be a time lag of several minutes until your money is added. After adding money, make sure you're using a strong internet connection and check to see if the money was transferred after waiting a short time.

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Cara menautkan rekening bank toggle
(Hanya tersedia dalam bahasa Inggris)​

Important:
- As of September 16, 2020, temporary restrictions have been placed on registering bank accounts and adding money to LINE Pay for some banks.
- If you see a message saying that service has been restricted after selecting your bank account, please consider verifying your identity with your smartphone or using a different method to add money.
- For information on which banks are subject to restrictions and other details, see Notices in the LINE Pay main menu.

To link your bank account: 
1. From the LINE Pay main menu, tap Add Money > Bank Account.
2. Select your bank from the list.
Note: If you're linking a Japan Post Bank account, you only need to verify your identity after 6 pm on September 27, 2017. If you linked a Japan Post Bank account before then, you don't need to verify your identity.
3. Enter the required information.
Note:
- Make sure to enter the bank account holder's name.
- If a middle name appears in the bank account holder's name, please enter it in either the first or last name field.
4. You'll be redirected to your bank's website. Follow the on-screen instructions and finish linking your account.
Note: If you have any questions about the steps on the bank website, please contact the bank directly for assistance.

Once your bank account is linked to your LINE Pay account, your identity will be verified and you can start using LINE Money.
Note: Some banks may ask you to verify your identity with your smartphone first.

For more details about the linked bank account service and which bank accounts can be linked, see this Help article.

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With a LINE Money account, you can raise your limits for adding money from a bank account, withdrawing money, and sending money after verifying your identity using the "Verify with your smartphone" method.
Note: As of February 14, 2020, we are no longer accepting identity verification applications via postcard.

If you have a LINE Cash account, you'll need to verify your identity and convert to a LINE Money account first.
Note: For details about the different limits for using the service and how to change your account type, see this Help article.

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Kartu Kredit

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Kartu kredit bisa didaftarkan dan dihapus dengan cara di bawah ini.
Cara yang sama bisa digunakan untuk mendaftarkan dan menghapus kartu kredit Visa LINE Pay maupun kartu kredit lainnya.
Untuk diketahui, kode sandi LINE Pay diperlukan untuk mendaftarkan kartu.
Jika kode sandi belum ada, silakan buat setelah menyetujui Syarat dan Ketentuan Penggunaan.

Cara mendaftarkan kartu kredit
1. Di menu utama LINE Pay, tekan Tambahkan Kartu Kredit
atau tekan Pengaturan > Kartu Kredit
2. Isi nomor kartu, tanggal kadaluarsa, dan kode CVC

Di LINE Pay, beberapa kartu kredit bisa didaftarkan sekaligus.
Menyimpan kartu yang sering digunakan sebagai kartu utama bisa mempermudah penggunaan saat melakukan pembayaran.

Silakan cek jenis kartu yang bisa didaftarkan ke LINE Pay saat ini di sini.

Cara menghapus kartu kredit
1. Di menu utama LINE Pay, tekan Pengaturan > Kartu Kredit
2. Tekan "X" di kanan atas kartu yang ingin dihapus

Meskipun kartu kredit sudah dihapus, riwayat pembayaran menggunakan kartu tersebut tidak akan terhapus.

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Credit cards registered to your LINE Pay account can only be used to make payments. They cannot be used to add money to your LINE Pay balance.

For information about adding money to LINE Cash and LINE Money accounts, see this Help article.

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Cara mengecek detail pembayaran yang dilakukan menggunakan kartu terdaftar toggle

Detail pembayaran dengan LINE Pay akan diterima dalam bentuk pesan obrolan dari akun resmi LINE Wallet.

Selain itu, detail pembayaran juga bisa dicek dari Riwayat Pembayaran di menu utama LINE Pay.

1. Di menu utama LINE Pay, tekan Riwayat Pembayaran
2. Tekan Semua di bagian atas, lalu pilih kartu kredit yang dimaksud
Catatan: Jika pembayaran dilakukan tanpa mendaftar ke LINE Pay terlebih dahulu, detail pembayaran hanya bisa dicek dari pesan obrolan yang dikirim oleh akun resmi LINE Wallet

Selain itu, pengguna bisa menggunakan berbagai fitur lainnya seperti pengelolaan kartu kredit dan sebagainya dari Pengaturan di menu utama LINE Pay.

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