LINE

LINE Pay

LINE POINT CLUB

什么是LINE POINT CLUB? toggle

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LINE POINT CLUB is a special incentives program that earns you rewards for your level. Your LINE POINT CLUB level is determined based on how many Points you've earned in the past six months from your use of LINE services.

Important:
- The My Level system has ended as of 11:59 pm on April 30, 2021.
- As of 12 am on May 1, 2021, payments made with your Visa LINE Pay credit card using Add & Pay will earn back 0.5% of your purchase total as Points.
- As of 10 am on May 1, 2021, there is no longer a limit on the number of reward coupons you can receive.

For more details, see this Help article.

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决定“我的等级”的积分数仅包括使用LINE Pay支付获得的积分吗? toggle

(本帮助说明仅提供英文版本)

 

Important: The My Level system has ended as of 11:59 pm on April 30, 2021.


Any of the Points below that you've earned in the past six months count toward determining your level ("My Level").

• Points for making payments with LINE Pay

• Points from services other than LINE Pay

 

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可以下载几张奖励优惠券? toggle

(本帮助说明仅提供英文版本)

 

The number of reward coupons that you can download in a month differs depending on your level.

Important:
- The My Level system has ended as of 11:59 pm on April 30, 2021.
- As of 10 am on May 1, 2021, there is no longer a limit on the number of reward coupons you can receive.

To check your coupons, go to the LINE main menu and tap the Wallet tab > LINE POINT CLUB > Rewards coupons

For details about LINE POINT CLUB, see this Help article.

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奖励优惠券可以在什么时候使用? toggle

(本帮助说明仅提供英文版本)

 

Important: Due to the My Level system ending, reward coupons for April 2021 will only be valid until 11:59 pm on April 30, 2021.


Reward coupons are valid from 10 am on the first of the month to 9:59 am on the first of the following month. Please be aware that you will no longer be able to use coupons after their validity period has ended.

 

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可以在哪里查看已下载的LINE Pay优惠券(奖励优惠券)? toggle

(本帮助说明仅提供英文版本)

 

You can check your downloaded coupons from My coupons on the LINE Pay main menu.

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无法下载奖励优惠券 toggle
(本帮助说明仅提供英文版本)

If you can't download reward coupons, it may be because:

• There is a limit on the number of coupons that can be distributed or used.

• You already have the maximum number of coupons allowed for your level.

Note: If you delete your LINE Pay account after downloading a coupon, you won't be able to download it again on a new LINE Pay account, even if the coupon wasn't used. 

 

If you can't use your reward coupons, see this Help article.

 

Important:

- The My Level system has ended as of 11:59 pm on April 30, 2021.

- As of 10 am on May 1, 2021, there is no longer a limit on the number of reward coupons you can receive. 

 

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可以取消已下载的奖励优惠券吗? toggle

(本帮助说明仅提供英文版本)

 

Reward coupons cannot be canceled after they've been downloaded. Make sure to check the content of coupons before downloading them.

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如果当月内未能全部下载奖励优惠券,可以转到下个月吗? toggle

(本帮助说明仅提供英文版本)

 

Important: Due to the My Level system ending, reward coupons for April 2021 will only be valid until 11:59 pm on April 30, 2021.

 

The availability period for reward coupons is from 10 am on the first of the month to 9:59 am on the first of the following month.

 

Any coupons that you are unable to download during this period will not carry over to the next month.

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注销LINE Pay对POINT CLUB的等级有影响吗? toggle

(本帮助说明仅提供英文版本)

 

When you delete your LINE Pay account, your level will stay the same until 9:59 am on the first of the following month.

Important:
- The My Level system has ended as of 11:59 pm on April 30, 2021.
- As of 12 am on May 1, 2021, payments made with your Visa LINE Pay credit card using Add & Pay will earn back 0.5% of your purchase total as Points.
- As of 10 am on May 1, 2021, there is no longer a limit on the number of reward coupons you can receive.

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LINE Pay中有哪些服务无法获得积分? toggle

(本帮助说明仅提供英文版本)

 

In LINE POINT CLUB, you will not receive Points for:
• Payments made with methods other than Add & Pay.
• Payments with a Visa LINE Pay credit card that isn't registered to your LINE Pay account.
• The portion of a purchase that was discounted with Points.
• The portion of a purchase that was discounted with a LINE Pay coupon (reward coupon).
• LINE Pay card (JCB brand) payments.
• Visa LINE Pay prepaid card payments.
• Google Pay (QUICPay+).
• Google Pay (iD)
• Apple Pay (iD).

For details about transactions that do not earn Points, see this Help article.

Related Help article:

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什么是Visa LINE Pay信用卡? toggle

(本帮助说明仅提供英文版本)

 

For information about the Visa LINE Pay credit card, see here.

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我绑定了Visa LINE Pay信用卡,却未能变为铂金等级 toggle

(本帮助说明仅提供英文版本)

 

If your LINE POINT CLUB level is not Platinum even though you registered a Visa LINE Pay credit card to your LINE Pay account, it may be due to one of the following reasons.

• It's still the same month in which you registered your card.
Note: Your LINE POINT CLUB level will be updated after 10 am on the first day of the following month.
• You earned fewer than 5,000 Points in the past six months.

Important:
- The My Level system has ended as of 11:59 pm on April 30, 2021.
- As of 12 am on May 1, 2021, payments made with your Visa LINE Pay credit card using Add & Pay will earn back 0.5% of your purchase total as Points.
- As of 10 am on May 1, 2021, there is no longer a limit on the number of reward coupons you can receive.

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我想了解有关LINE POINT CLUB的其他详情 toggle

(本帮助说明仅提供英文版本)

 

For information about LINE POINT CLUB, see here (only available in Japanese).

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Visa LINE Pay信用卡

什么是Visa LINE Pay信用卡? toggle
(本帮助说明仅提供英文版本)

A Visa brand credit card with all of the perks of LINE Pay, the Visa LINE Pay credit card can be used in over 200 countries and regions around the world.

• Make payments at LINE Pay merchants without adding money to your LINE Pay balance in advance.

• Earn Points after linking your Visa LINE Pay credit card to LINE Pay.

- Points for Add & Pay
Before 11:59 pm on April 30, 2021: Depending on your level, payments made at LINE Pay merchants using Add & Pay earn back 1-3% of your purchase total as Points. (The My Level system has ended as of 11:59 pm on April 30, 2021.)
After 12 am on May 1, 2021: Payments made with your Visa LINE Pay credit card using Add & Pay earn back 0.5% of your purchase total as Points.

- Points for credit card purchases
Credit card purchases made at Visa merchants earn back 3% of your purchase total as Points.
Note: The first-year perks for the Visa LINE Pay credit card have ended as of 11:59 pm on April 30, 2021. Credit card purchases made between 12 am on May 1, 2021 to April 30, 2022 will earn back 2% of your purchase totals as Points.

About LINE Points eligibility
You need to link your Visa LINE Pay credit card to LINE Pay to receive Points.

About the annual credit card fee
There is no annual fee for the first year. After the first year, there is an annual fee of JPY 1,375 (including tax); however, you will not be charged the annual fee if you make at least one credit card purchase a year.  

Related Help articles:

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怎样申请Visa LINE Pay信用卡? toggle

(本帮助说明仅提供英文版本)

 

To apply for a Visa LINE Pay credit card, tap Apply for or register a new card under the "Visa LINE Pay credit card" banner. You can also apply for a card here (only available in Japanese).
Note: Minors must have the permission of a parent or guardian to apply.

A routine review is performed for all applications. Information about your review will be sent to the email address that you registered when applying for the card. If you are using any email filters, make sure to allow emails from the following domains:
• vpass.ne.jp
• smbc-card.com

For details about the application requirements, see this Help article.

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Visa LINE Pay信用卡的申请资格 toggle

(本帮助说明仅提供英文版本)

 

You must be 18 or older (excluding high school students) to apply for a Visa LINE Pay credit card.
Note:
- Minors must have the permission of a parent or guardian to apply.
- A routine review is performed for all applications.

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申请Visa LINE Pay信用卡后多久可以收到卡片? toggle

(本帮助说明仅提供英文版本)

 

After finishing the online application for your Visa LINE Pay credit card, the time it takes for the card to arrive will differ depending on which method you used for setting a bank account.

If you set the bank account online:
Your card will arrive about one week after you finished setting the bank account.

If you set the bank account via post:
Your card will arrive within two to three weeks of sending your bank account information.

For information on checking the status of your application review, see here (only available in Japanese).

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怎样将Visa LINE Pay信用卡绑定至LINE Pay帐号? toggle

(本帮助说明仅提供英文版本)

 

To register your Visa LINE Pay credit card to your LINE Pay account: 
1. From the LINE Pay main menu, tap Apply for or register a new card under "Visa LINE Pay credit card" > Link card.
2. Enter your card information.
3. Tap Add a card.

Note:
- You can also register your Visa LINE Pay credit card from Add Credit Card on the LINE Pay main menu.
- You will not earn Points until your Visa LINE Pay credit card is registered to your LINE Pay account.

Related Help article:

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可以绑定多张Visa LINE Pay信用卡吗? toggle

(本帮助说明仅提供英文版本)

 

Only one Visa LINE Pay credit card can be added to a LINE Pay account.

If you're registering a newly issued Visa LINE Pay credit card to your LINE Pay account, make sure to delete the card that you were using previously first.

Related Help article:

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充值与支付是什么功能? toggle

(本帮助说明仅提供英文版本)

 

Add & Pay lets you make payments without adding money to your LINE Pay balance in advance.

Payment amounts are charged to your Visa LINE Pay credit card or Visa credit card issued by Sumitomo Mitsui Card (SMBC) registered with LINE Pay.
Note: ANA cards are excluded.

Add & Pay can be used with:
• Code payments.
• Online payments.
• Payments using the Pay bill feature.

Add & Pay cannot be used with:
• ANA cards issued by Sumitomo Mitsui Card (SMBC).
• Credit cards other than the Visa credit cards issued by Sumitomo Mitsui Card (SMBC).
• Google Pay (QUICPay+).
• Apple Pay (iD payments).
• Google Pay (iD payments).

Important:
- Add & Pay cannot be used together with your LINE Pay balance or LINE Pay Bonus.
- Add & Pay may not be accepted at some merchants.

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怎样使用Visa LINE Pay信用卡? toggle

(本帮助说明仅提供英文版本)

 

You can use your Visa LINE Pay credit card:

At LINE Pay merchants
By registering a Visa LINE Pay credit card to your LINE Pay account, you can use Add & Pay to make code paymentsonline, and Scan Bill payments.

See this Help article for information on registering your credit card, and this Help article for details about Add & Pay. 

At Visa merchants
For information on how to use your Visa LINE Pay credit card at Visa merchants, see here (only available in Japanese).
Note: You will not earn Points if your Visa LINE Pay credit card isn't registered to your LINE Pay account.

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Visa LINE Pay信用卡的可用额度是多少? toggle

(本帮助说明仅提供英文版本)

 

Spending limit for payments at Visa merchants
Check your limit on the Vpass online service offered for Sumitomo Mitsui credit card holders (only available in Japanese).
Note: You'll need to log in to your Vpass account.

LINE Pay spending limits
Check your limits by going to the LINE Pay main menu and tapping Settings > Balance Types and Limits.

If you've exceeded your Visa LINE Pay credit card limit, you cannot use Add & Pay to make payments at LINE Pay merchants. In this case, change your payment method to LINE Pay balance when using LINE Pay to make payments at LINE Pay merchants.
Note:
- You need to add money before you can make payments from your LINE Pay balance.
- Make sure you haven't exceeded your LINE Pay spending limits.

To change your payment method to your LINE Pay balance, go to the LINE Pay main menu and tap Add & Pay or Payment method in the middle of the screen.

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“充值与支付”的消费金额支持分期付款或循环信用还款吗? toggle

(本帮助说明仅提供英文版本)

 

To set up installment or revolving payments, first complete a payment and then apply for あとから分割 (Pay with installments later) or あとからリボ (Make revolving payments later) on the Vpass online service offered for Sumitomo Mitsui credit card holders.
Note: You cannot choose to make installment or revolving payments before making a payment with LINE Pay.

For details about how to apply for each payment type, see the Vpass pages below (only available in Japanese).
Note: You'll need to log in to your Vpass account.


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账单日和还款日分别是哪一天? toggle

(本帮助说明仅提供英文版本)

 

For Add & Pay purchases
As a rule, the amounts for transactions completed between the first and last day of each month are withdrawn on the 26th of the following month.
Note: When the 26th is a Saturday, Sunday, or national holiday, the withdrawal date will be the next business day.

To check the "Transaction complete" date for a payment, go to the LINE Pay main menu, tap History, and select the payment.

For credit card purchases at Visa merchants
Check your payment details on the Vpass online service for Sumitomo Mitsui credit card holders (only available in Japanese).
Note: You'll need to log in to your Vpass account.

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什么时候可以获得LINE积分? toggle

(本帮助说明仅提供英文版本)

 

The time it takes for you to receive your Points will vary depending on the payment method you used.

You can check the Points you've received by going to the LINE main menu > Wallet > LINE POINT CLUB > History.

For Add & Pay
Points are issued within a few days of the payment date. You'll receive a notification message from the LINE Wallet (LINEウォレット) official account when your Points are issued.

For credit card purchases at Visa merchants
Points are issued within a few days of the date you see in your history on the Vpass online service for Sumitomo Mitsui credit card holders (only available in Japanese).
Note:
- You'll need to log in to your Vpass account.
- You will not receive a notification message from the LINE Wallet official account when your Points are issued.

You will not be issued Points if your LINE account's verified country is changed from Japan to any other country before Points are issued.

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怎样查看Visa LINE Pay信用卡的消费记录? toggle

(本帮助说明仅提供英文版本)

 

You can check your Visa LINE Pay credit card transaction history using either of the methods below.

To check payments made at LINE Pay merchants:
Go to the LINE Pay main menu and tap History.
Note: Transactions made with LINE Pay will also appear in your credit card usage history, but you will not be charged twice.

To check payments made at Visa merchants:
Check your history on the Vpass online service for Sumitomo Mitsui credit card holders (only available in Japanese).
Note: You'll need to log in to your Vpass account.

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可以通过Visa LINE Pay信用卡向LINE Pay余额充值吗? toggle

(本帮助说明仅提供英文版本)

 

You cannot add money to your LINE Pay balance from a Visa LINE Pay credit card. However, by linking the card to LINE Pay, you can make payments at LINE Pay merchants without adding money in advance using Add & Pay.

Related Help article:

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取消支付后,什么时候可以收到退款? toggle

(本帮助说明仅提供英文版本)

 

It can take a few days or up to several months to receive refunds for canceled Add & Pay payments or card payments made at Visa merchants.
Note: The refund will not be made to your LINE Pay balance.

Also, a refund cannot be issued until the cancelation has been processed by the merchant. You can check the cancelation status for online payments in the relevant online service's purchase history.

For Add & Pay
Refunds are issued once a payment has a "Transaction complete" date in its Purchase Details. To check a payment's details, go to the LINE Pay main menu and tap History > the payment.

If you cancel a payment that used Points, the Points will be refunded along with the amount used from Add & Pay.

For credit card purchases at Visa merchants
Refunds will be issued in one of the following ways:
• The refund amount will be subtracted from the billed amount on the payment date, canceling out the payment amount.
• You will be charged on the payment date, then receive a refund on the payment date the following month.

For more information, see here (only available in Japanese).

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使用Visa LINE Pay信用卡支付时的LINE积分没有增加 toggle

(本帮助说明仅提供英文版本)

 

Points are issued as described below.
Note: It can take a few days or up to several months to complete a transaction with some merchants.

For Add & Pay purchases
From the LINE Pay main menu, tap History and select a payment. Points will be issued within a few days of the "Transaction complete" date you see in the Purchase Details.
Note:
- Check the chat message sent by the LINE Wallet (LINEウォレット) official account to see how many Points you're scheduled to receive.
- The time it takes for the "Transaction complete" date to appear depends on the store or service.

For credit card purchases at Visa merchants
Points are issued within a few days of the date you see in your history on the Vpass online service for Sumitomo Mitsui credit card holders (only available in Japanese).
Note: You'll need to log in to your Vpass account.

To check the Points you have, go to the LINE main menu > Wallet > LINE POINT CLUB.

Points will not be issued for any purchases made with your Visa LINE Pay credit card before it has been registered to your LINE Pay account, so make sure to register your card before you start using it.

If you're registering a newly issued Visa LINE Pay credit card to your LINE Pay account, make sure to delete the card that you were using previously first.

Additionally, some types of payments are not eligible to receive Points. See this Help article for details.
Note: You will not be issued Points if your LINE account's verified country is changed from Japan to any other country before Points are issued.

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使用Visa LINE Pay信用卡支付后,并未收到来自LINE的通知 toggle

(本帮助说明仅提供英文版本)

 

You will not receive LINE notifications for the following transactions:
• Payments of JPY 10 or less
• iD payments that are less than a certain amount
• Recurring payments (e.g. utility fees, mobile service bills)
• Some e-money payments (e.g. electronic toll collection systems)
• Some in-flight and on-ship payments
• Returns and cancelations
• Payments at some stores/for some services specified by Sumitomo Mitsui Card

Notifications may also be delayed or not sent in other cases, depending on where the payment was made.

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申请或使用Visa LINE Pay信用卡(LINE信用卡)时,需要先注销LINE Pay卡/Visa LINE Pay预付卡吗? toggle

(本帮助说明仅提供英文版本)

 

No, you can apply for and use a Visa LINE Pay credit card while continuing to use your LINE Pay card (JCB brand)/Visa LINE Pay prepaid card.

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无法将Visa LINE Pay信用卡绑定至LINE Pay帐号 toggle

(本帮助说明仅提供英文版本)

 

If you are unable to register your Visa LINE Pay credit card to your LINE Pay account, make sure that:
• Your card number and other information was entered correctly.
• The card is not already registered to your account or another account.
• There is no reason why your card cannot be used normally.
Note:
- To check the status of your card, please contact Sumitomo Mitsui Card directly. For details, see here (only available in Japanese).
- If your card has been reissued, be sure to delete the card currently registered to your LINE Pay account before registering the new one.

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无法使用充值与支付功能 toggle

(本帮助说明仅提供英文版本)


You can use Add & Pay with:
• Code payments.
• Payments using the Pay bill feature.
• Online payments.

Add & Pay cannot be used with:
• LINE financial services (e.g. LINE Securities, BITMAX, LINE Pocket Money, and LINE Smart Invest).
• App Store & iTunes Gift Card purchases from My Card.
• ANA cards issued by Sumitomo Mitsui Card (SMBC).
• Credit cards other than the Visa credit cards issued by Sumitomo Mitsui Card (SMBC).
Note: You may not be able to use Add & Pay at some LINE Pay merchants.

When using Add & Pay, make sure to check your spending limit in advance.

To check LINE Pay spending limits, see this Help article.

To check spending limits for Visa LINE Pay credit cards and Visa credit cards issued by Sumitomo Mitsui Card (SMBC) (excluding ANA cards), see the Vpass online service for Sumitomo Mitsui credit card holders. (Only available in Japanese.)
Note: You'll need to log in to your Vpass account.

If you canceled an Add & Pay transaction, it can take a few days or up to two months for the cancelation to be reflected in the spending limit for the card you used.

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Visa LINE Pay信用卡的3%回馈到什么时候结束? toggle

(本帮助说明仅提供英文版本)

 

The 3% back reward rate for Visa LINE Pay credit cards is currently scheduled to apply only for the first year.
Note: Plans regarding reward rates after the first year will be announced at a later time.

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不将Visa LINE Pay信用卡绑定在LINE Pay帐号中,也可以单独使用该卡片吗? toggle

(本帮助说明仅提供英文版本)

 

You can use your Visa LINE Pay credit card to make purchases at Visa merchants without registering it to your LINE Pay account; however, you will not earn Points.

Related Help articles:
About LINE POINT CLUB (only available in Japanese)

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Visa LINE Pay信用卡被盗⋅丢失⋅损坏 toggle

(本帮助说明仅提供英文版本)

 

If your card was stolen or lost
Suspend use of your card as soon as possible from the Vpass online service offered for Sumitomo Mitsui credit card holders (only available in Japanese).
Note: You'll need to log in to your Vpass account.

If your card has problems with the magnetic strip or other damage
Apply to have your card reissued from the Vpass online service (only available in Japanese).
Note: You'll need to log in to your Vpass account.

Please remember that Points will not be issued for any purchases made with your Visa LINE Pay credit card before it has been registered to your LINE Pay account. Make sure to register your Visa LINE Pay credit card to your LINE Pay account before using it (including when you've had it reissued). 

Note: If your JCB brand LINE Pay card has been lost, stolen, or damaged, see this Help article.

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怎样注销Visa LINE Pay信用卡? toggle

(本帮助说明仅提供英文版本)

 

You can cancel your Visa LINE Pay credit card via the Vpass online service offered for Sumitomo Mitsui credit card holders (only available in Japanese).
Note:
- You'll need to log in to your Vpass account.
- Canceling your Visa LINE Pay credit card doesn't delete your LINE or LINE Pay account.

Before canceling your credit card, be sure to confirm the information below.

If you have any pre-approved payments for a LINE Pay merchant
Your pre-approved payment contracts will be deleted with the cancelation of your credit card. Check the current status of your payments by going to the LINE Pay main menu and choosing Settings > Pre-approved payment.
Note: To change or cancel a pre-approved payment, contact the merchant that appears.

If your LINE POINT CLUB level is Platinum
Be aware that your level will drop to Gold or lower the month after you cancel your Visa LINE Pay credit card.
Note: You must have a Visa LINE Pay credit card added to your LINE Pay account for your level to be Platinum.

For information about the My Level program, see this Help article.

If your LINE Pay payment method is set to Add & Pay
After canceling your Visa LINE Pay credit card, you will no longer be able to use Add & Pay.

When making online, Scan Bill, or code payments at LINE Pay merchants, be sure to change the payment method in the LINE Pay main menu to LINE Pay balance.

For information on deleting your JCB brand LINE Pay card, see this Help article.

See this Help article for the steps to delete your Visa LINE Pay prepaid card.

For details about deleting your LINE Pay account, see this Help article.

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注销LINE Pay帐号后还能继续使用Visa LINE Pay信用卡吗? toggle

(本帮助说明仅提供英文版本)

 

Deleting your LINE Pay account doesn't cancel your Visa LINE Pay credit card. You can keep using your card to make purchases at Visa merchants.
Note: You will not receive Points for purchases.

Related Help article:

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注销Visa LINE Pay信用卡后,LINE积分会失效吗? toggle

(本帮助说明仅提供英文版本)

 

Canceling your Visa LINE Pay credit card doesn't delete your LINE or LINE Pay account, so you can still use any Points you've earned.

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可以更改Visa LINE Pay信用卡的设计吗? toggle

(本帮助说明仅提供英文版本)

 

You can apply for a different Visa LINE Pay credit card design from the Vpass online service for Sumitomo Mitsui credit card holders (only available in Japanese).
Note: There is a service fee of JPY 1,100 (including tax) for changing the design of your card.

Please remember that Points will not be issued for any purchases made with your Visa LINE Pay credit card before it has been registered to your LINE Pay account.

Make sure to register your Visa LINE Pay credit card to your LINE Pay account before using it (including when you've had it reissued).

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无法申请Visa LINE Pay信用卡 toggle

(本帮助说明仅提供英文版本)

 

See the information below for the issue you're experiencing.

If the Visa LINE Pay credit card application form doesn't open normally:
• Check the recommended specifications for the Sumitomo Mitsui Card website here (only available in Japanese).
• Try updating the LINE app to the latest version and restarting your device.

If you're having trouble filling out the form:
Please contact Sumitomo Mitsui Card's Visa LINE Pay Credit Card Enrollment Help Desk at 0120-999-048.
Note: Assistance is only available in Japanese.

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希望更改或取消Visa LINE Pay信用卡的申请内容 toggle

(本帮助说明仅提供英文版本)

 

See this FAQ page on the Sumitomo Mitsui Card website (only available in Japanese).

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可以将Visa LINE Pay信用卡绑定在Apple Pay或Google Pay中吗? toggle

(本帮助说明仅提供英文版本)

 

See the links below for details about registering your Visa LINE Pay credit card to other payment platforms.
Note: These links are only available in Japanese.


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通过Apple Pay或Google Pay使用Visa LINE Pay信用卡时可以获得积分吗? toggle

(本帮助说明仅提供英文版本)

 

After registering your Visa LINE Pay credit card to Apple Pay or Google Pay, you will also earn Points for iD payments.

For details about registering your card to other payment platforms, see this Help article.

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可以申请Visa LINE Pay信用卡的附属卡吗? toggle

(本帮助说明仅提供英文版本)

 

With the Visa LINE Pay credit card, you can apply to have a family card issued for one family member for free.
Note: There is a JPY 440 (including tax) service charge for each additional family member.

A family card cannot be issued at the same time as your ordinary Visa LINE Pay credit card. After having an ordinary card issued, check the details on this page (only available in Japanese), log in to your Vpass account, and then apply for a family card.

Points earned for the use of a family card are issued to the LINE Pay account that is linked to the card.

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可以申请Visa LINE Pay信用卡的ETC卡吗? toggle

(本帮助说明仅提供英文版本)

 

You can apply for an ETC (electronic toll collection) Visa LINE Pay credit card with no annual membership fees for the first year.
Note: There is an annual membership fee of JPY 550 (including tax) after the first year. However, the annual fee will be waived each year if you use the card to make ETC payments.

You can have the ETC card issued when you apply for an ordinary Visa LINE Pay credit card, or at a later date. If you have the ETC card issued later, make sure to check the details on this page (only available in Japanese) and log in to your Vpass account before applying.

Points earned for ETC card use are issued to the same LINE Pay account that is linked to your Visa LINE Pay credit card.

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可以用LINE Pay余额或LINE积分支付Visa LINE Pay信用卡的还款金额吗? toggle

(本帮助说明仅提供英文版本)

 

Visa LINE Pay credit card bill payments can only be made using the bank account that you specified when applying for your card.

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使用Visa LINE Pay信用卡进行的哪些支付无法获得LINE积分? toggle

(本帮助说明仅提供英文版本)

 

Points are not awarded for:
• Adding money to e-money/prepaid card/wallet services (e.g. WAON, Edy, Suica, Mobile Suica, PASMO, Mobile PASMO, ICOCA, Kyash, prepaid cards issued by Sumitomo Mitsui Card).
Note: 
- This includes adding money to Suica, Mobile Suica, PASMO, Mobile PASMO, or ICOCA to use as a commuter pass.
- You may be awarded Points in some cases when using your Visa LINE Pay card as a set payment method (e.g. for smartphone payments).
• Sending money.
• Purchasing gift cards (e.g. Visa, iTunes, Netflix, Google, PlayStation, Amazon).
• Purchasing financial products (e.g. mutual funds, stocks, cryptocurrencies).
• Payments to public institutions and facilities (e.g. museum entrance fees, payments at some hospitals and clinics).
• Payments to charitable organizations.
• Payments made at post offices.
• One-time tax or insurance payments of over JPY 50,000.
• National pension plan payments.
• Charitable donations/fundraising (including the "hometown tax" (ふるさと納税) program).
• Membership fee payments (e.g. for credit cards or electronic toll collection systems).
• Service charge payments (e.g. for revolving or installment credit card payments).
• Borrowing cash on credit.

Some services and products are not recognized as eligible for Points by Sumitomo Mitsui, Visa, or LINE Pay. In these cases, you will know that your payment was not eligible if you do not receive Points.

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Visa LINE Pay预付卡

什么是Visa LINE Pay预付卡? toggle

(本帮助说明仅提供英文版本)

 

The Visa LINE Pay prepaid card is a virtual prepaid card for use at online Visa merchants. Payments are made with the money that you add to your LINE Pay balance, so you don't have to worry about overdrafts.

By adding your card to Apple Pay or Google Pay, you can also make iD payments at stores that accept them.

Related Help articles:

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怎样发行Visa LINE Pay预付卡? toggle

(本帮助说明仅提供英文版本)

 

To apply for a Visa LINE Pay prepaid card:
1. From the LINE Pay main menu, tap Prepaid card.
2. Tap Create a Visa LINE Pay prepaid card.
Note: If you don't have a JCB brand LINE Pay card, skip to step 3.
3. Tap Create a virtual card.
4. Tap OK on the pop-up about the Terms and Conditions of Use.
5. Read the Visa LINE Pay prepaid card Terms and Conditions of Use, check the bubble, and tap Agree to Terms.
6. Enter your LINE Pay passcode.

Related Help article:

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发行Visa LINE Pay预付卡需要符合哪些资格或条件? toggle

(本帮助说明仅提供英文版本)

 

You can create a Visa LINE Pay prepaid card as long as you have a LINE account that is registered with a Japanese phone number.

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需要支付发行费用或年费吗? toggle

(本帮助说明仅提供英文版本)

 

No; you can create and use a Visa LINE Pay prepaid card for free.

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可以持有多张Visa LINE Pay预付卡吗? toggle

(本帮助说明仅提供英文版本)

 

Only one Visa LINE Pay prepaid card can be created per LINE account.

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申请Visa LINE Pay预付卡时,需要先删除LINE Pay卡(JCB品牌)吗? toggle

(本帮助说明仅提供英文版本)

 

No, you can apply for and use a Visa LINE Pay prepaid card while continuing to use your JCB brand LINE Pay card. You can also use the prepaid card in conjunction with a Visa LINE Pay credit card.

Related Help article:

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怎样在Apple Pay中进行设置? toggle

(本帮助说明仅提供英文版本)

 

To add your card to Apple Pay, follow the steps below.
Note:
- You can add your Visa LINE Pay prepaid card after you've created it.
- Cards cannot be added with the Apple Wallet app.

1. From the LINE Pay main menu, tap Apple Pay.
2. On the Apple Pay introduction screen, tap Get started.
3. Agree to the Terms and Conditions of Use and enter your LINE Pay passcode.
Note: You will be redirected to Apple Wallet.
4. Follow the on-screen instructions and finish adding your card.

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怎样在Google Pay(iD)中进行设置? toggle
(本帮助说明仅提供英文版本)

To add your card to Google Pay, follow the steps below.
Note: After you've created a Visa LINE Pay prepaid card, you can add it as a payment method.

1. From the LINE Pay main menu, tap Google Pay > iD.
2. Tap Add to Google Pay.
3. Enter your LINE Pay passcode, then tap Continue.
4. After being redirected to the Google Settings screen, follow the on-screen instructions and finish setting up contactless payments.

For online payments with Google Pay, you'll need to download the Google Pay app and register your information.

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可以发行实体卡吗? toggle

(本帮助说明仅提供英文版本)

 

Unfortunately, we are not issuing physical Visa LINE Pay prepaid cards. By adding your virtual card to Apple Pay or Google Pay, you can make iD payments at stores that accept them.

If you want a physical card, please consider applying for the Visa LINE Pay credit card.

Related Help articles:

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无法发行Visa LINE Pay预付卡 toggle

(本帮助说明仅提供英文版本)

 

If you're trying to create an additional card, you won't be able to because only one Visa LINE Pay prepaid card can be created per LINE account.

You may also be restricted from creating a card if you've deleted multiple cards within a certain period of time.

If you're trying to create a Visa LINE Pay prepaid card for the first time but are unable to do so, please contact Customer Care.

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可以在哪里使用Visa LINE Pay预付卡? toggle

(本帮助说明仅提供英文版本)

 

You can use your Visa LINE Pay prepaid card at online Visa merchants. By adding your card to Apple Pay or Google Pay, you can also use it at merchants nationwide that accept iD payments.

Related Help articles:

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怎样使用Visa LINE Pay预付卡? toggle

(本帮助说明仅提供英文版本)

 

You can use your Visa LINE Pay prepaid card at online Visa merchants.

To use your card: 
1. From the LINE Pay main menu, tap Prepaid card.
2. Select Visa LINE Pay prepaid card.
Note: If you haven't created a JCB brand LINE Pay card, skip to step 3.
3. Enter your LINE Pay passcode to display your card details.
4. Tap the icon to the right of the 16-digit card number and copy it.
5. Paste the card number in the credit card number field on the merchant's website.
6. Enter the other necessary card information (e.g. CVV, expiration date, name).
Note: Enter your own name in the card holder field.

By adding your card to Apple Pay or Google Pay, you can also use it at merchants nationwide that accept iD payments.

Related Help articles:

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什么是CVC(安全码)? toggle

(本帮助说明仅提供英文版本)

 

You can check your three-digit security code from the LINE Pay main menu by tapping Prepaid card.
Note: The code may appear as "CVV," "CVC," or "CAV2" in some cases.

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可以分期付款或循环信用还款吗? toggle

(本帮助说明仅提供英文版本)

 

You can only use your Visa LINE Pay prepaid card to make one-time payments. It cannot be used to make installment, revolving, two-time, or bonus payments.

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Visa LINE Pay预付卡可以在国外使用吗? toggle

(本帮助说明仅提供英文版本)

 

With some exceptions, you can use your Visa LINE Pay prepaid card to make online payments at overseas merchants.
Note: You cannot use your card at overseas merchants with a LINE Cash account.

If your payment amount is in another currency, it will be converted to Japanese yen at the settlement rate specified when the payment is processed in Visa's payment center, plus an overseas transaction-related internal processing fee of 4.07% (tax included).

Visa LINE Pay prepaid cards cannot be used at physical locations overseas. This includes locations that support iD payments with Apple Pay or Google Pay.

Related Help articles:

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Visa LINE Pay预付卡的可用额度有上限吗? toggle

(本帮助说明仅提供英文版本)

 

Your spending limit depends on what type of LINE Pay balance you have.

LINE Money account limits
Per transaction: JPY 1,000,000
No monthly limit

LINE Cash account limits
Per transaction: JPY 100,000
Monthly limit: JPY 100,000

To check your balance type, go to the LINE Pay main menu and tap Settings. Your balance type is displayed next to Balance Types and Limits.

Related Help article:

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使用Visa LINE Pay预付卡后余额会怎样变化? toggle

(本帮助说明仅提供英文版本)

 

Money you added to your LINE Pay balance in advance will be deducted when you use your Visa LINE Pay prepaid card.

However, some merchants do not immediately withdraw money, and there may be times when you have a negative balance. In such cases, please add enough money to give your account a positive balance.

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Visa LINE Pay预付卡的有效期限是多久? toggle

(本帮助说明仅提供英文版本)

 

The expiration date of your Visa LINE prepaid card is written on the face of the card.

To check the expiration date:
1. From the LINE Pay main menu, tap Prepaid card.
2. Select Visa LINE Pay prepaid card.
Note: If you haven't created a JCB brand LINE Pay card, skip to step 3.
3. Enter your passcode and confirm the expiration date (month/year) displayed for your card.

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怎样确认Visa LINE Pay预付卡的使用记录? toggle

(本帮助说明仅提供英文版本)

 

You can check your usage history by going to the LINE Pay main menu and tapping History.

After you use your card, the merchant name will appear as "Visa LINE Pay Prepaid Card" until we receive the final payment confirmation. Once we receive final confirmation, the name of the merchant where you used your Visa LINE Pay prepaid card will appear.
Note:
- It can take up to two months for us to receive final confirmation.
- Some merchant names appear immediately after you make a purchase.

Also, please keep in mind that some merchants may withdraw money from your LINE Pay balance at a later date, and not immediately after you make a payment.

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使用Visa LINE Pay预付卡时能获得LINE积分吗? toggle

(本帮助说明仅提供英文版本)

 

Points are not issued for purchases made with Visa LINE Pay prepaid cards.

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无法使用Visa LINE Pay预付卡进行支付 toggle

(本帮助说明仅提供英文版本)

 

If you were unable to make a payment, your payment attempt will appear in your Notifications (the bell icon at the top of the LINE Pay main menu).
Note: In some cases, the reason why you couldn't make the payment will also appear.

If you don't see a payment attempt in your Notifications, it means that your card cannot be used at the merchant.

Some common cases of being unable to use your Visa LINE Pay prepaid card include: 
• When you don't have enough money in your LINE Pay balance.
• When the Use card setting is OFF.

You may have issues making a payment because:
• The total is less than JPY 11.
• It is for a monthly payment or renewable contract.
• You did not select to make a one-time payment.
• You are trying to purchase or add money to a prepaid card/e-money service.
• It's for a cashable product.
• It's for an airline's in-flight sale.
• The merchant doesn't accept prepaid cards (e.g. utility companies, gas stations).

You may also experience other issues because:
• The total payment amount exceeds your spending limit.
• A LINE Pay administrator suspended your account.

Additionally, use of your Visa LINE Pay prepaid card may not be available due to the merchant's usage environment or our regulations.

If you cannot resolve the issue, please contact Customer Care.

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收到了“支付○日元失败”的提醒 toggle

(本帮助说明仅提供英文版本)

 

Some merchants may check the validity of your card. In such cases, you may receive a notification saying that a payment for a certain amount of Japanese yen failed.

If you received such a notification, you may not be able to use your Visa LINE Pay prepaid card at that merchant. If you want to check whether or not your card can be used at a certain merchant in advance, please contact Customer Care.

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支付金额被重复扣款 toggle

(本帮助说明仅提供英文版本)

 

If you were charged twice for a payment, it may be because:
• One of the payments was a deposit (i.e. security money for a payment).
• We received payment data from the merchant multiple times (e.g. because the amount was revised).
• The original purchase amount didn't match the amount of the finalized payment.

The duplicate amount will automatically be refunded and appear in your LINE Pay balance after 60 days have passed from the purchase date.

Below are some examples of payments you may be charged for twice.
• Hotel stay deposits
• Reserved items that haven't been shipped
• Plane ticket purchases
• Ticket lotteries
• Purchases with revised amounts
Note: You'll be refunded the original amount at a later date.

If you've been charged twice, please contact Customer Care.

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使用Visa LINE Pay预付卡支付后,LINE Pay余额却没有减少 toggle

(本帮助说明仅提供英文版本)

 

With some merchants, you may be charged for payments at a later date rather than at the time you use your card. For example, the payment amount for a pre-ordered product may be withdrawn from your LINE Pay balance when the product is shipped.

Make sure to keep enough money in your balance until the relevant amount is withdrawn.

Related Help article:

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已退货或取消了已购商品,但未收到退款 toggle

(本帮助说明仅提供英文版本)

 

It takes around two weeks for the amount from a canceled payment to be refunded to your LINE Pay balance.

A refund cannot be issued until the cancelation has been processed by the merchant. You can check the cancelation status in your purchase history with the merchant.

Transactions that don't have a "Transaction complete" date in their payment details on LINE Pay will automatically be refunded after 60 days.
Note: To check your payment details, go to the LINE Pay main menu and tap History.

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未使用Visa LINE Pay预付卡却收到了支付提醒 toggle

(本帮助说明仅提供英文版本)

 

Some merchants do not charge you for payments right when you use your card. In such cases, payment amounts may be withdrawn from your LINE Pay balance at a later date.

Some examples of payments that you may be charged for later include:
• Purchases made on the iTunes Store or Amazon
• Monthly service fees (payment will begin once your free trial period has ended)
• Small payments to make sure your card is valid, such as when you sign up for a service
• Preorders of products scheduled for sale
• Transactions for which you received duplicate refunds
• Orders that are split up into separate shipments

Transactions that don't have a "Transaction complete" date in their payment details will automatically be refunded after 60 days.
Note: To check your payment details, go to the LINE Pay main menu and tap History.

If the merchant name appears:
Please contact the relevant merchant for details.

If the merchant name doesn't appear:
Check whether you remember making the payment based on the amount or other details.
Note: It may take some time for the merchant name to appear.

If you don't remember making a payment, please contact Customer Care.

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LINE Pay余额为负数 toggle

(本帮助说明仅提供英文版本)

 

First, please check the charges made to your account by going to the LINE Pay main menu and tapping History

Some merchants don't charge you for payments right when you use your card. In such cases, payment amounts may be withdrawn from your LINE Pay balance at a later date.

If the merchant name appears:
Please contact the relevant merchant for details.

If the merchant name doesn't appear:
Check whether you remember making the payment based on the amount or other details.
Note: It may take some time for the merchant name to appear.

If you don't remember making a payment, please contact Customer Care.

Related Help article:

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怎样暂停使用或删除Visa LINE Pay预付卡? toggle

(本帮助说明仅提供英文版本)

 

To deactivate or delete your Visa LINE Pay prepaid card, follow the steps below.
Note: When you deactivate or delete your card, you will no longer be able to make iD payments using Apple Pay or Google Pay.

To deactivate your card:
1. From the LINE Pay main menu, tap Prepaid card.
2. Select Visa LINE Pay prepaid card.
Note: If you haven't created a JCB brand LINE Pay card, skip to step 3.
3. Enter your passcode and turn Use card OFF.
4. Tap OK on the pop-up message.

To delete your card:
1. From the LINE Pay main menu, tap Prepaid card.
2. Select Visa LINE Pay prepaid card.
Note: If you haven't created a JCB brand LINE Pay card, skip to step 3.
3. Enter your passcode and tap Delete card.
4. Tap Delete card on the confirmation screen > OK.

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Apple Pay

Apple Pay是什么功能? toggle

(本帮助说明仅提供英文版本)

 

Apple Pay is a service that lets you safely and securely make payments simply by holding your iPhone or Apple Watch over a terminal device. To take advantage of this service, just add your Visa LINE Pay credit card or Visa LINE Pay prepaid card to Apple Pay.

For more details about Apple Pay, see here.

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哪些设备可以使用Apple Pay? toggle

(本帮助说明仅提供英文版本)

 

For more information about which devices support Apple Pay, see here.

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非iD会员也可以在Apple Pay中设置卡片吗? toggle

(本帮助说明仅提供英文版本)

 

If you're using LINE Pay and have one of the following cards, you can add your card to Apple Pay even if you haven't subscribed for the iD payment service.

此页是否有帮助?

怎样设置为主卡? toggle

(本帮助说明仅提供英文版本)

 

The first card you add to Wallet on your iOS device becomes your default card. To reset or confirm your default card, follow the steps below.

1. On your device, tap Settings > Wallet & Apple Pay.
2. Under TRANSACTION DEFAULTS, tap Default Card.
3. Select the card you want to make your default card.

To confirm the settings for your Apple Watch, tap Wallet & Apple Pay in the Watch app on your iPhone.

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无法在Apple Pay中进行设置 toggle

(本帮助说明仅提供英文版本)

 

If you can't add your card to Apple Pay (e.g. because you see an error), please make sure that:
• The card you're trying to add wasn't suspended or canceled.
• You're signed in to iCloud.
• You're using the latest version of the LINE app.
• You're using Apple Pay on a device that supports the service.
• You're adding a Visa LINE Pay prepaid card from within the LINE app.
Note:
- JCB brand LINE Pay cards cannot be added.
- For more information on adding a card, see this Help article and this Apple Support page.

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怎样使用Apple Pay? toggle

(本帮助说明仅提供英文版本)

 

You can use Apple Pay at merchants with the "iD" logo by adding one of the following cards to Apple Pay on a supported device.



Tell the cashier that you want to make an iD payment, then hold your device over the scanning terminal.
Note: The "iD" logo and "iD Prepaid" are registered trademarks of NTT DOCOMO, INC.

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Apple Pay可以在哪里使用? toggle

(本帮助说明仅提供英文版本)

 

You can use Apple Pay at iD merchants all over Japan. For a detailed list of participating merchants, see here (only available in Japanese).

If you're using your Visa LINE Pay prepaid card with Apple Pay, you may not be able to use your card at vending machines, gas stations, or some other merchants. For more information, see here (only available in Japanese).

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可以使用LINE积分进行支付吗? toggle

(本帮助说明仅提供英文版本)

 

You cannot use Points when making payments with Apple Pay.

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可以使用奖励优惠券或LINE Pay优惠券吗? toggle

(本帮助说明仅提供英文版本)

 

You cannot use reward coupons or LINE Pay coupons when making payments with Apple Pay.

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可以在国外使用Apple Pay吗? toggle

(本帮助说明仅提供英文版本)

 

Apple Pay can only be used in Japan at iD merchants. It cannot be used overseas.

此页是否有帮助?

使用Apple Pay支付后LINE会收到支付提醒吗? toggle

(本帮助说明仅提供英文版本)

 

You will not receive LINE notifications for iD payments that are less than a certain amount.

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使用Apple Pay支付能获得LINE积分吗? toggle

(本帮助说明仅提供英文版本)

 

If you added a Visa LINE Pay credit card to Apple Pay:
You'll earn Point rewards depending on the amount that you paid. For details about when your Points will be issued, see this Help article.

If you added a Visa LINE Pay prepaid card to Apple Pay:
You will not earn Point rewards.

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无法使用Apple Pay进行支付 toggle

(本帮助说明仅提供英文版本)

 

If you added a Visa LINE Pay credit card to Apple Pay, make sure that:
• There are no issues with your card.
• The device you set your card on supports Apple Pay.

If you added a Visa LINE Pay prepaid card to Apple Pay, make sure that:
• There are no issues with your card.
• The device you set your card on supports Apple Pay.
• You aren't trying to use Apply Pay to make payments at any of the following:
- Vending machines
- Gas stations
- Phone service providers
- Some hotels
- Manned highway tollbooths
Note: Your payment may not be accepted by some of these merchants.

Related Help articles:

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丢失了已设置Apple Pay的设备 toggle

(本帮助说明仅提供英文版本)

 

You can suspend Apple Pay and delete your card details by setting the Find My app to Lost Mode. See here for details.

For the steps to deactivate your LINE Pay account, see this Help article.

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更换新设备后也能使用吗? toggle

(本帮助说明仅提供英文版本)

 

Once you register your Apple ID to your new device, the card you added to Apple Pay will be reflected on that device.
Note:
- In some cases, you may need to add your card again or enter your security code.
- If you change to an Android device, you will not be able to use Apple Pay.

Related Help article:

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删除卡片后也能继续使用Apple Pay吗? toggle

(本帮助说明仅提供英文版本)

 

If you were using Apple Pay with either of the cards below and delete them, you will no longer be able to use the service.

• Visa LINE Pay credit card
• Visa LINE Pay prepaid card

If you're resetting a card, please delete the old card from Apple Wallet before adding your new card.

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删除LINE Pay后也能继续使用Apple Pay吗? toggle

(本帮助说明仅提供英文版本)

 

If you added a Visa LINE Pay credit card:
You can continue to use Apple Pay, but you will not be eligible to receive Point rewards without a LINE Pay account.

If you added a Visa LINE Pay prepaid card:
You will no longer be able to use Apple Pay, since your card will be deleted along with your LINE Pay account.

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Google Pay(iD/Visa非接触支付)

Google Pay(iD)是什么功能? toggle
(本帮助说明仅提供英文版本)

Google Pay is a service that lets you safely and securely make payments simply by holding your Android smartphone over a terminal device. To take advantage of this service, just add your Visa LINE Pay credit card or Visa LINE Pay prepaid card to Google Pay.

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哪些设备可以使用Google Pay(iD)? toggle
(本帮助说明仅提供英文版本)

You can use Google Pay (to make iD payments) on devices running:
• Android OS version 5.0 or later.
• The Osaifu-Keitai app (version 6.1.5 or higher).
Note: Osaifu-Keitai (おサイフケータイ) is a registered trademark of NTT DOCOMO, INC.

To use Google Pay, you also need to download and install version 11.1 or later of the LINE app on your device.

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非iD会员也可以在Google Pay(iD)中进行设置吗? toggle
(本帮助说明仅提供英文版本)

If you're using LINE Pay and have one of the following cards, you can add your card to Google Pay even if you haven't subscribed for the iD payment service.

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怎样设置为主卡? toggle
(本帮助说明仅提供英文版本)

The first card you add to Google Pay becomes your default card. To reset or confirm your default card, follow the steps below.
Note: You'll need to install the Google Pay app.

1. Open the Google Pay app.
2. Tap Payment at the bottom of the screen.
3. Tap the payment method you want to make your default.
4. Tap Make default.

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怎样设置Visa非接触支付? toggle
(本帮助说明仅提供英文版本)

To set up Visa contactless payments, follow the steps below.
Note: After you've created a Visa LINE Pay prepaid card, you can add it as a payment method.

1. From the LINE Pay main menu, tap Google Pay > Visa contactless payments.
2. Tap Add to Google Pay.
3. Enter your LINE Pay passcode, then tap Continue.
4. After being redirected to the Google Settings screen, follow the on-screen instructions and finish setting up contactless payments.

You may need to unlock your device to make Visa contactless payments.

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无法在Google Pay(iD)中进行设置 toggle

(本帮助说明仅提供英文版本)

 

If you can't add your card to Google Pay (e.g. because you see an error), please make sure that:
• You aren't trying to add a JCB brand LINE Pay card. (JCB brand LINE Pay cards cannot be added.)
• The card you're trying to add wasn't suspended or canceled.
• You're using the latest version of the LINE app.
• You're using Google Pay on a device that supports the service.
• You're adding a Visa LINE Pay prepaid card from within the LINE app.
Note: For the steps to do so, see this Help article.

You may temporarily be unable to add your card if you fail to add it multiple times in a row. If this is the case, try again after waiting at least one day, or contact Google for assistance.

 

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怎样使用Google Pay(iD/Visa非接触支付)? toggle
(本帮助说明仅提供英文版本)

By adding one of the following cards to Google Pay on a compatible device, you can use the service at Visa merchants that support contactless payments and merchants bearing the "iD" logo. 

 


 


Tell the cashier that you want to make a Visa or iD payment, then hold your device over the scanning terminal.
Note:
- You may need to unlock your device to make Visa contactless payments.
- Some devices (such as Google Pixel) may need to be unlocked to make iD payments.

To make online payments with Google Pay, you'll need to do one of the following:
• Register an additional payment method on the Google Pay website.
• Download the Google Pay app and register your information.

Note: The "iD" logo and "iD Prepaid" are registered trademarks of NTT DOCOMO, INC.

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可以在哪里使用Google Pay(iD/Visa非接触支付)? toggle

(本帮助说明仅提供英文版本)

 

You can use Google Pay at:
• Visa merchants that support Visa contactless payments
• iD merchants
• Online Google Pay merchants

See here for a list of Visa contactless payment merchants, or here for participating iD merchants. (These links are only available in Japanese.)

To make online payments with Google Pay, you'll need to do one of the following:
• Register an additional payment method on the Google Pay website.
• Download the Google Pay app and register your information.

If you're using your Visa LINE Pay prepaid card with Google Pay, you may not be able to use your card at vending machines, gas stations, or some other merchants. For more information, see here (only available in Japanese).

 

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可以使用LINE积分进行支付吗? toggle
(本帮助说明仅提供英文版本)

You cannot use Points when making iD and Visa contactless payments with Google Pay.

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可以使用奖励优惠券或LINE Pay优惠券吗? toggle
(本帮助说明仅提供英文版本)

You cannot use reward coupons or LINE Pay coupons when making iD and Visa contactless payments with Google Pay.

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可以在国外使用Google Pay(iD/Visa非接触支付)吗? toggle

(本帮助说明仅提供英文版本)

 

iD payments with Google Pay can only be made at iD merchants in Japan.

However, you can use Google Pay to make Visa contactless payments at overseas merchants if the following conditions are met.
• You're using a LINE Money account.
• You've set up Visa contactless payments.
• The Visa merchant supports Visa contactless payments.
Note: You'll need to unlock your device to make Visa contactless payments.

Related Help articles:

 

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使用Google Pay(iD)支付后LINE会收到支付提醒吗? toggle

(本帮助说明仅提供英文版本)

 

Payment notifications are sent via LINE when you use Google Pay (iD payments).
Note: Notifications may also be delayed or not sent, depending on where the payment was made.

 

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使用Google Pay(iD)支付能获得LINE积分吗? toggle

(本帮助说明仅提供英文版本)

 

If you added a Visa LINE Pay credit card to Google Pay:
You'll earn Point rewards depending on the amount that you paid. For details about when your Points will be issued, see this Help article.

If you added a Visa LINE Pay prepaid card to Google Pay:
You will not earn Point rewards.

 

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无法使用Google Pay(iD)进行支付 toggle

(本帮助说明仅提供英文版本)

 

If you added a Visa LINE Pay credit card to Google Pay, make sure that:
• There are no issues with your card.
• The device you set your card on supports Google Pay.

If you added a Visa LINE Pay prepaid card to Google Pay, make sure that:
• There are no issues with your card.
• The device you set your card on supports Google Pay.
• You aren't trying to use Google Pay to make payments at any of the following:
- Vending machines
- Gas stations
- Phone service providers
- Some hotels
- Manned highway tollbooths

Related Help articles:

 

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丢失了已设置Google Pay(iD)的设备 toggle

(本帮助说明仅提供英文版本)

 

You can locate your device and delete its data if the Find My Device setting was turned on in advance. See here for details.

For the steps to deactivate your LINE Pay account, see this Help article.

 

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更换新设备后也能使用吗? toggle

(本帮助说明仅提供英文版本)

 

You need to register Google Pay once again on your new Android device.
Note: If you change to a device running a different OS (such as an iPhone), you will not be able to use Google Pay.

Related Help article:

 

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删除卡片后也能继续使用Google Pay(iD)吗? toggle

(本帮助说明仅提供英文版本)

 

If you were using Google Pay with either of the cards below and delete them, you will no longer be able to use the service.

• Visa LINE Pay credit card
• Visa LINE Pay prepaid card

 

此页是否有帮助?

删除LINE Pay后也能继续使用Google Pay(iD)吗? toggle

(本帮助说明仅提供英文版本)

 

If you added a Visa LINE Pay credit card:
You can continue to use Google Pay, but you will not be eligible to receive Point rewards without a LINE Pay account.

If you added a Visa LINE Pay prepaid card:
You will no longer be able to use Google Pay, since your card will be deleted along with your LINE Pay account.

 

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