You can cancel your Visa LINE Pay credit card via the Vpass online service
offered for Sumitomo Mitsui credit card holders (only available in Japanese).
- You'll need to log in to your Vpass account.
- Canceling your Visa LINE Pay credit card doesn't delete your LINE or LINE Pay account.
Before canceling your credit card, be sure to confirm the information below.
If you have any pre-approved payments for a LINE Pay merchant
Your pre-approved payment contracts will be deleted with the cancelation of your credit card. Check the current status of your payments by going to the LINE Pay main menu and choosing Settings > Pre-approved payment.
Note: To change or cancel a pre-approved payment, contact the merchant that appears.
If your LINE POINT CLUB level is Platinum
Be aware that your level will drop to Gold or lower the month after you cancel your Visa LINE Pay credit card.
Note: You must have a Visa LINE Pay credit card added to your LINE Pay account for your level to be Platinum.
If your LINE Pay payment method is set to Add & Pay
After canceling your Visa LINE Pay credit card, you will no longer be able to use Add & Pay.
When making online, Pay bill, or code payments at LINE Pay merchants, be sure to change the payment method in the LINE Pay main menu to LINE Pay balance.
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