I couldn't sign up for the LINE Stickers Premium for LINEMO plan
If you unsuccessfully try to sign up for the LINE Stickers Premium for LINEMO plan, you'll receive a text message from LINEMO with an error code. Check the details for your error code in the table below, then try signing up again.
Error code
Details
2
You've already signed up for the LINE Stickers Premium for LINEMO plan.
3
You've already signed up for a LINE Stickers Premium plan.
If you want to use the LINE Stickers Premium for LINEMO plan, you need to sign up for it after canceling your current LINE Stickers Premium plan and letting it expire.
For the steps to cancel your LINE Stickers Premium plan, see this Help article.
4 or 5
You've already signed up for a LINE Stickers Premium plan, but your subscription has been suspended due to payment issues.
If you want to use the LINE Stickers Premium for LINEMO plan, you need to sign up for it after canceling your current LINE Stickers Premium plan and letting it expire.
For the steps to cancel your LINE Stickers Premium plan, see this Help article.
6
The version of LINE that you're currently using does not support LINE Stickers Premium. Update the LINE app to the latest version here and try signing up again.
7
You cannot use the LINE Stickers Premium for LINEMO plan because a Japanese phone number is not currently registered to your LINE account.
To use the LINE Stickers Premium for LINEMO plan, register a Japanese phone number to your LINE account and try signing up again.
Let us know if we can make it better.
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.