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Carrying Over

What does it mean to carry over a LINE account? toggle
If you have registered an email address, when you change or reformat your device, you can carry over and continue using the account you have been using.

Please note that you cannot carry over your device by linking your Facebook account on Windows Phone, Blackberry, Nokia and Firefox OS smartphones.

Account carry over Help articles:

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What data can be transferred via account carry over? toggle
Please refer to the lists below for data that can and cannot transferred via account carry over.

Can be transferred
- Friends list (including groups)
- Profile settings (profile photo, name, Status Message, ID)
- Timeline
- Right to use LINE stickers (including gifted stickers)

Cannot be transferred
- Chat history
- Data from inegrated apps (LINE GAME, LINE PLAY etc.)

Please note integrated apps cannot be used on Windows Phone, Blackberry, Nokia and Firefox OS smartphones.

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How do I carry over my account with an email address? toggle
Please register an email address on your device before carying over your account.

- Windows Phone, Firefox OS registration steps.
- Blackberry, Nokia registration steps.

To carry over your account:
1. Start LINE and tap LINE User Login.
2. Enter the email address and password you registered on your previous device and tap Login or Load.
3. Enter the verification code.

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