Important: The contents of this article only apply to LINE accounts created with LINE versions earlier than 13.11.0 if you're not using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand.
To change your phone number registered to LINE, follow the steps below.
With LINE, you can only register/verify one LINE account with one mobile phone number. Please be aware that registering a phone number that was already registered to another LINE account may make the original LINE account associated with that phone number inaccessible.
Note: You cannot change your phone number for 24 hours after transferring your LINE account for security reasons. If you want to change your phone number after transferring your LINE account, please try doing so after 24 hours.
If you can receive text messages
1. Tap the Home tab > > Account. Note:Tap here to go to the Account screen from your smartphone.
2. Tap Phone number.
3. Enter your phone number and tap Next.
4. Enter the verification code you received via text message.
If you can't receive text messages
If you can't receive text messages, you can change your phone number with the Call me instead option.
Note: The Call me instead option is only available in some countries.
To change your phone number:
1. Tap the Home tab > > Account. Note:Tap here to go to the Account screen from your smartphone.
2. Tap Phone number.
3. Enter your phone number and tap Next.
4. Tap Call me instead at the bottom of the verification code input screen.
5. Tap Continue.
6. After receiving the automated phone call, enter the verification code you were given.
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To change to/register a phone number from a different country, see the steps below.
Be advised
The information covered in this Help article is aimed at users who want to change to or register a phone number from Hong Kong, Japan, Korea, Taiwan, or Thailand. Note: You cannot change to or register a phone number from a country/region other than those listed above.
If you can receive text messages
Useful info
You will need to enter your email address and password for steps 9 and 10. To avoid forgetting the email address and password you registered in step 1, we recommend writing them down.
1. Register an email address and a password.
2. Back up your chat history.
3. Uninstall the LINE app.
4. Reinstall the LINE app.
5. Open LINE and tap Log in > Log in with another method > Log in with phone number.
6. Enter your country and phone number you want to change to, then check the Terms and Conditions of Use and Privacy Policy and tap > OK or Send.
7. Enter the verification code you received via text message.
Note:
- On some Android devices, the verification code is entered automatically. In this case, skip to the next step.
- If you see a message that says "Welcome back, XXXX!" after entering the verification code, tap No, that's not me > Continue.
8. On the "Do you already have an account?" screen, tap Yes, transfer my account.
9. Select a login method, enter the phone number or email address registered to your account, and tap .
Note: If you're not currently using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand, you can only enter an email address.
10. Enter your password and tap . Note: If you forgot your password, see Registering/changing/checking your password.
11. Confirm the account that is displayed and tap Log in.
12. Choose whether or not to configure other settings.
Note: Depending on the country, additional confirmation or verification may be required.
If you can't receive text messages
You can change/register your phone number with the Call me instead option.
Note: The Call me instead option is only available in some countries.
Useful info
You will need to enter your email address and password for steps 11 and 12. To avoid forgetting the email address and password you registered in step 1, we recommend writing them down.
1. Register an email address and a password.
2. Back up your chat history.
3. Uninstall the LINE app.
4. Reinstall the LINE app.
5. Open LINE and tap Log in > Log in with another method > Log in with phone number.
6. Enter your country and phone number you want to change to, then check the Terms and Conditions of Use and Privacy Policy and tap > OK or Send.
7. Tap Call me instead at the bottom of the verification code input screen.
8. Tap Continue.
9. After receiving the automated phone call, enter the verification code you were given.
Note: If you see a message that says "Welcome back, XXXX!" after entering the verification code, tap No, that's not me > Continue.
10. On the "Do you already have an account?" screen, tap Yes, transfer my account.
11. Select a login method, enter the phone number or email address registered to your account, and tap .
Note: If you're not currently using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand, you can only enter an email address.
12. Enter your password and tap . Note: If you forgot your password, see Registering/changing/checking your password.
13. Confirm the account that is displayed and tap Log in.
14. Choose whether or not to configure other settings.
Note: Depending on the country, additional confirmation or verification may be required.
Was this page helpful?
Thank you for your feedback.
Let us know if we can make it better.
Note: - Do not enter any personal information. - We cannot respond to comments received from this form.
Sorry about that. What went wrong?
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> Account.
> OK or Send.
Let us know if we can make it better.
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.