Keep Memo is your own personal chat that only you can see.
Note: If you don't see the Keep Memo chat,
update LINE to the latest version.
The Keep Memo chat cannot be renamed and its profile picture cannot be changed. Also, it does not have features like Notes and Albums, and it cannot be deleted or duplicated.
Be advised
Photos, videos, and other files sent in chats (including Keep Memo) are only saved on our servers for a certain amount of time. After the storage period has ended, you will not be able to view, download, or send/receive the relevant content.
Note: We cannot disclose how long files are stored on our servers.
For the basics of using Keep Memo, see below.
Topics covered
- Opening Keep Memo
- Using Keep Memo
Opening Keep Memo:
To open Keep Memo, use any of the methods below.
• Tap the
Home tab >
at the top of the screen.
• Tap the
Home tab > your profile >
Keep Memo.
• Tap the
Chats tab > the Keep Memo chat >
at the top of the screen.
• Tap
at the bottom of a chat >
Keep Memo.
Using Keep Memo:
Sending items to Keep Memo
To send items to Keep Memo, use one of the methods below.
• Tap the Chats tab > the Keep Memo chat, then send text, links, photos, videos, or other files.
• Tap and hold an item shared in a chat > Keep Memo > Send.
• When sharing content from another app or a website, tap the share icon > LINE > Keep Memo > Share.
• Tap an official account's profile icon > 
at the top of the screen > Share > Keep Memo > Share.
Pinning your Keep Memo chat to the top of your chat list
1. Tap the Chats tab.
2. For iOS users: Swipe right on the Keep Memo chat, and then tap 
.
For Android users: Tap and hold the Keep Memo chat > Pin chat.
Hiding/unhiding the Keep Memo chat
To Hide the Keep Memo chat:
1. Tap the Chats tab.
2. For iOS users: Swipe left on the Keep Memo chat > Hide > Hide.
For Android users: Tap and hold the Keep Memo chat > Hide > Hide.
To unhide the Keep Memo chat:
1. Tap the Home tab > 
> Chats > Hidden chats.
2. Tap Edit next to Keep Memo > Unhide chat.
Deleting items you sent to Keep Memo
1. Tap the Chats tab > the Keep Memo chat.
2. Tap and hold the item you want to delete.
3. Tap Delete > Delete > Delete, or Unsend > Unsend.
Note: You can unsend messages in chats within 24 hours of sending them.
Downloading items you sent to Keep Memo to your device
1. Tap the Home tab > at the top of the screen.
2. Tap at the top of the screen > the tab that has the item you want to download.
3. Tap the item you want to download.
4. Tap 
, ![share icon [ios]](https://scdn.line-apps.com/lan/image/line/smartphone/ja/helpArticle/share-ios_regular.png)
/![share icon [aos]](https://scdn.line-apps.com/lan/image/line/smartphone/ja/helpArticle/share_aos_regular.png)
, or 
at the bottom of the screen for the download method you want to use.
Note: The icons that appear vary by content.
Sharing photos and videos saved in Keep Memo to other apps
1. Tap the Home tab > at the top of the screen.
2. Tap and hold the item you want to share, and then tap /.
3. Tap Share in other app and select an app to share with.
Let us know if we can make it better.
Note:
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