Managing requests from non-friends

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You can use this feature with the latest version of LINE except on LINE for Windows and Mac sub devices. (Update LINE to the latest version.)

With LINE, you'll be notified of messages you receive from users you're not friends with. You can safely check and manage them. When you receive a message from someone you're not friends with, you'll receive a request from a non-friend.

You can check the request and decide whether or not to add them as a friend or accept their group invitation. To check and manage requests you receive from non-friends, refer to the following information.

Checking requests from non-friends

To check your requests from non-friends, see the following steps.

Users in Japan

In the LINE app on your main device, tap Chats > the Chats tab at the top of the screen > the unread chat requests section in your chats list.

Users outside of Japan

In the LINE app on your main device, tap the Chats tab > the unread chat requests section in your chats list.

Managing requests from non-friends

To manage requests from non-friends, see the steps below.

Marking all requests as read

Marking all requests from multiple users as read

Users in Japan
  1. In the LINE app on your main device, tap Chats > the Chats tab at the top of the screen.
  2. Tap and hold or swipe left on the unread chat requests section.
  3. Tap Read or Mark as read.
Users outside of Japan
  1. In the LINE app on your main device, tap the Chats tab.
  2. Tap and hold or swipe left on the unread chat requests section.
  3. Tap Read or Mark as read.

Marking requests from specific users as read

Users in Japan
  1. In the LINE app on your main device, tap Chats > the Chats tab at the top of the screen.
  2. Tap the unread chat requests section.
  3. Tap and hold or swipe left on the chat you want to manage.
  4. Tap Read or Mark as read.
Users outside of Japan
  1. In the LINE app on your main device, tap the Chats tab.
  2. Tap the unread chat requests section.
  3. Tap and hold or swipe left on the chat you want to manage.
  4. Tap Read or Mark as read.
Deleting requests or invitations
Users in Japan
  1. In the LINE app on your main device, tap Chats > the Chats tab at the top of the screen.
  2. Tap the unread chat requests section.
  3. Tap and hold or swipe left on the chat you want to manage.
  4. Tap Delete.
Users outside of Japan
  1. In the LINE app on your main device, tap the Chats tab.
  2. Tap the unread chat requests section.
  3. Tap and hold or swipe left on the chat you want to manage.
  4. Tap Delete.
Adding friends/blocking users from your requests
Users in Japan
  1. In the LINE app on your main device, tap Chats > the Chats tab at the top of the screen.
  2. Tap the unread chat requests section.
  3. Tap the chat you want to manage.
  4. Tap Add friend or Block.
Users outside of Japan
  1. In the LINE app on your main device, tap the Chats tab.
  2. Tap the unread chat requests section.
  3. Tap the chat you want to manage.
  4. Tap Add friend or Block.
Joining/leaving/declining groups from invitations

If the Members join automatically setting is turned on

Users in Japan
  1. In the LINE app on your main device, tap Chats > the Chats tab at the top of the screen.
  2. Tap the unread chat requests section.
  3. Tap the group chat you want to manage.
  4. Tap Trust this group or Leave.
Users outside of Japan
  1. In the LINE app on your main device, tap the Chats tab.
  2. Tap the unread chat requests section.
  3. Tap the group chat you want to manage.
  4. Tap Trust this group or Leave.

If the Members join automatically setting is turned off

Users in Japan
  1. In the LINE app on your main device, tap Chats > the Chats tab at the top of the screen.
  2. Tap the unread chat requests section.
  3. Tap the group chat you want to manage.
  4. Tap Accept invitation or Decline.
Users outside of Japan
  1. In the LINE app on your main device, tap the Chats tab.
  2. Tap the unread chat requests section.
  3. Tap the group chat you want to manage.
  4. Tap Accept invitation or Decline.
Configuring request notifications
Users in Japan
  1. In the LINE app on your main device, tap Chats > the Chats tab at the top of the screen.
  2. Tap the unread chat requests section.
  3. Tap and hold or swipe right on the chat you want to manage.
  4. Tap Mute chat or Unmute chat.
Users outside of Japan
  1. In the LINE app on your main device, tap the Chats tab.
  2. Tap the unread chat requests section.
  3. Tap and hold or swipe right on the chat you want to manage.
  4. Tap Mute chat or Unmute chat.

Hiding/unhiding the unread chat requests section on your chat list

Hiding the unread chat requests section

If you don't want to see the unread chat requests section on your chat list, you can temporarily hide it.

Users in Japan
  1. In the LINE app on your main device, tap Chats > the Chats tab at the top of the screen.
  2. Tap and hold or swipe left on the unread chat requests section.
  3. Tap Hide.
Users outside of Japan
  1. In the LINE app on your main device, tap the Chats tab.
  2. Tap and hold or swipe left on the unread chat requests section.
  3. Tap Hide.
Unhiding the unread chat requests section

If you receive a new request or invitation from a non-friend, the unread chat requests section will reappear in your chat list.

You can also manually unhide the unread chat requests section on your chat list if you've hidden it.

  1. In the LINE app on your main device, tap the Home tab > Settings > Privacy.
  2. Under Filter messages, tap Requests from non-friends > Show requests in your chat list.