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Account

Account

Difference between account and User ID toggle
The phone number, name, profile picture and ID used for LINE is what is known as the Account. It is designed so if the account is deleted, the above mentioned information will also be deleted.

An ID identifies a user. At the time of registration the ID is not set. The user must set this themselves. The LINE ID can be set as follows.

Tap the settings icon > Profile > User ID

A LINE ID cannot be changed, once set.

Once a LINE ID is set, you can add friends by sharing your ID, even if a user does not know your phone number. If you do not want other user to be able to search for your ID, you can uncheck the Allow Others to Add by ID setting as follows.

Tap the settings icon > Friends > uncheck Allow Others to Add

Please do not share your ID on the internet for match-making purposes, as this is against our Terms of Service.

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Deleting Your Account

How do I delete my account? toggle
Deleting the app will not delete your account. Please delete your account within the app.

To delete your account:
1. Tap the settings icon > Accounts > tap "Delete My Account" at the bottom of the screen
2. Read the warning asking for confirmation and tap OK

If you delete your account, your purchased stickers and Coins, the registered phone number, friends and groups lists and other data will be deleted. Your previous account data cannot be recovered or carried over, even if you reinstall LINE after deleting your account.

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I deleted the LINE app, but my account still exists toggle
Even if you uninstall or delete the LINE app, your LINE account will not be deleted.
To delete your account, reinstall LINE onto the same device then tap the settings icon > Accounts > then tap "Delete My Account"

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Email Address and Password

How do I register an email address? toggle
To register your email address, follow the steps below:

1. Tap the settings icon
2. Tap Accounts
3. Tap Email Account Registration
4. Enter your email address and password

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How do I change my email address? toggle
To change your email address, follow the steps below:

1. Tap the settings icon
2. Tap Accounts
3. Tap Email Account Registration
4. Tap Change your registered email address
5. Enter your new email address and password, then tap OK

If you are unable to register your email address and password, there may be a space included in the information you entered. Depending on the device, a space may be automatically included. Please check that there are no extra spaces entered.

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How do I change my password? toggle
To change your password, follow the steps below:

1. Tap the settings icon > Accounts
2. Tap Email account registration > Change your password
3. Enter your new password twice and tap OK

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Account Management

How do I set a User ID? toggle
To set your LINE ID

1. Tap the settings icon
2. Tap Profile
3. Tap User ID
4. Enter the ID you wish to register and tap Check.
5. If you see the message "This ID can be used" tap OK.

Please note that once your LINE ID is set, it cannot be changed. 
At step 4, if the message "This user ID is unavailable" is displayed, it means that the ID is already taken by another user. Please register a different LINE ID.

As stated in our Terms or Service, we do not allow the sharing or exchanging of IDs on the internet for match-making purposes. Please refrain from such actions.

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Can I change my User ID? toggle
User IDs cannot be changed. Please take extra care when choosing your User ID.

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What characters can you use for User ID? toggle
For LINE ID you can use half-width alphanumeric characters as well as these 3 symbols . - _.
Please note you cannot use half-width upper case letters.

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Adding Friends

Prevent people in your contacts list from being added toggle
Uncheck "Auto Add Friends" to prevent users from being added automatically from your contacts list to your Friends list.
This will not affect users who were already added as friends.

1. Tap the settings icon
2. Tap Friends
3. Uncheck Auto Add Friends

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Prevent others from adding you if they have your phone number toggle
Uncheck "Allow Others to Add" to stop users from automatically adding you from thier contacts list to their Friends list.
This will not affect users who already added you as a friend.

1. Tap the settings icon
2. Tap Friends
3. Uncheck "Allow Others to Add"

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