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LINE official accounts offer a variety of information about businesses, celebrities, and more. A gray, blue, or green icon will appear on the left of the LINE official account name at the top of the chat.

Adding an official account as a friend lets you ask questions via chat and get access to other convenient services.

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To add a LINE official account as a friend:

1. From the main menu, click Add friends > Friend search.

2. Enter the LINE ID of a LINE official account in the ID search field and press Enter.

3. Click Add.

Note: Official account IDs include the "@" symbol.

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Adding LINE official accounts as friends