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Carrying Over

What does it mean to carry over a LINE account? toggle
If you have registered an email address, you can carry over your account and continue using it after changing or reformatting your device.
Note: Windows Phones cannot use Facebook verification to carry over an account.

For more information on how to carry over an account and what data can be transferred, please see the following Help articles:

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What data can be transferred by carrying over my account? toggle
Please refer to the lists below for data that can and cannot transferred via account carry over.

Can be transferred:
• Your friends and groups
• Your profile information (such as your profile photo, name, status message or what's up message, and ID)
• Timeline
• Your right to use LINE stickers (including gifted stickers)

Cannot be transferred:
• Your chat history

Authorized apps such as LINE Play or LINE Games cannot be used on a Windows Phone.

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How do I carry over my account with an email address? toggle
Please register an email address on your device before carrying over your account.

See here for the steps to register an email address.

To carry over your account:
1. Tap LINE User Login.
2. Enter the email address and password you registered on your previous device, then tap Login.
3. Enter the verification code.

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