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How to log in/out

To log out from LINE on the iPad, go to Settings > Account then select Logout.

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You may be logged out of LINE on the iPad for the following reasons.

- If you log in on another iPad.

- If you change the email address or password on the smartphone version of LINE.

- If you go to the Devices menu on the smartphone version of LINE to log out of LINE on the iPad.

- If you delete your account on the smartphone version of LINE.

- If there is a network error or similar.

- If you turn ON Letter Sealing on the smartphone version of LINE.

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Important: The contents of this article only apply to LINE accounts created with LINE versions earlier than 13.11.0 if you're not using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand.

See below for the steps to log in to LINE using your smartphone's unlock method.

When logging in to LINE with your smartphone's unlock method for the first time:

1. Start LINE for iPad or LINE for PC.

2. Enter the phone number registered to your LINE account and select Log in with smartphone.

3. Select Show verification code.

4. Start the smartphone version of LINE.

5. Select the Home tab > Settings > Account > Pair a new device.

6. Enter the verification code that appears on LINE for iPad or LINE for PC into your smartphone.

7. Use your smartphone's unlock method when prompted to do so.

When logging in after the first time:

1. Start LINE for iPad or LINE for PC.

2. Enter the phone number registered to your LINE account and select Log in with smartphone.

3. Start the smartphone version of LINE.

4. Use your smartphone's unlock method when prompted to do so.

"Login successful!" will appear when you're logged in. The LINE official account will also send a login notification message to you in the smartphone version of LINE.

Note: For details about the content of this notification, see I got a notification about a detected login.

For more information about your smartphone's unlock method, see the following Help article.

About using your smartphone's unlock method to log in to LINE

For information on how to set up LINE so you can use your smartphone's unlock method for logging in, see the following Help article.

Required settings for logging in to LINE for iPad or PC with your smartphone's unlock method

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To be able to log in to your LINE account on an iPad or PC using your smartphone's unlock method, you need to:

• Set an unlock method on your smartphone.

• Allow your smartphone's unlock method to be used for logins in the LINE app.

Setting an unlock method on your smartphone

For iOS:

Use Touch ID on your iPhone or iPad

Use Face ID on your iPhone or iPad Pro

For Android:

Check your phone manufacturer's website for details on how to set an unlock method.

Note: LINE will never save your unlock method.

Allowing your smartphone's unlock method to be used for logins in the LINE app

1. Tap the Home/Friends tab > Settings > Account.

2. Tap Face ID/Touch ID for iOS or Device unlock method for Android > Enable.

You'll know setup is complete when you see Unlink in the field for Face ID/Touch ID or your smartphone's unlock method.

Using your smartphone unlock method to log in is more secure because you are the only person who can use it.

You can increase your account security even more by not allowing logins with an email address and password. To only allow your account to be logged in to with your smartphone's unlock method or a QR code, tap the Home/Friends tab > Settings > Account and turn Log in with password OFF.

Note: Turning Log in with password OFF will not log you out of any devices you're already logged in to.

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To disable your smartphone's unlock method for logging in to LINE:

1. Start the smartphone version of LINE.

2. Tap the Home/Friends tab > Settings > Account.

3. Tap Face ID/Touch ID for iOS or Device unlock method for Android > Disable.

When you disable your smartphone's unlock method for logging in to LINE, you'll be logged out of your account on iPad and PC. To use your account on an iPad or PC again, log in with your email address and password or with a QR code.

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You can log in to LINE more securely by using your own device unlock method that you've set up on your smartphone.

To use this login method, you must:

• Be using LINE version 11.15.0 or later.

• Be able to log in to LINE for iPad or LINE for PC (for Windows or Mac).

For the recommended system specifications related to logging in with your smartphone's unlock method, see the following Help article.

Using your smartphone unlock method to log in is more secure because you are the only person who can use it. The device unlock methods that are available depend on your OS, and include facial and fingerprint recognition.

Note: LINE will never save your unlock method.

For more information related to logging in with your smartphone's unlock method, see the following Help articles.

Required settings for logging in to LINE for iPad or PC with your smartphone's unlock method

Logging in to LINE on your iPad or PC using your smartphone's unlock method

Disabling your smartphone's unlock method for logging in to LINE

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If you make too many failed attempts at using your smartphone's unlock method, you will be locked out from using it. To remove a lock on your smartphone's unlock method, follow the steps below for your device.

Removing locks on iPhones

If Touch ID or Face ID are locked, you'll be prompted to enter your passcode when logging in. Enter your passcode and log in again with Touch ID or Face ID.

Removing locks on Android smartphones

If there is a lock on your biometric authentication method (e.g. fingerprint, eye, face), you can remove it with the PIN code or unlock pattern you set on your smartphone.

Important: Be sure to use the passcode configured on your smartphone, which is not the same as the passcode lock for LINE.

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To log in to LINE for iPad with an email address, you must first register an email address with the smartphone that you normally use LINE on.

After registering your email address, follow the steps below.
Note: If you haven't installed LINE for iPad, please download it.

1. Start LINE for iPad.
2. Select Other ways to log in > Log in with email.
3. Enter your registered email address and password, then select Log in.

If you're logging in for the first time or have reinstalled LINE, you may also need to complete the following steps:
4. Check the verification code that appears.
5. Start LINE on your smartphone and enter the verification code that appears on LINE for iPad.
6. On your smartphone, select Verify > OK.

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If you haven't registered an email address with LINE, you can log in to LINE for iPad by scanning a QR code.

To log in with a QR code:
1. Start LINE for iPad.
2. Select Other ways to log in.
3. Open the QR code reader in LINE on your smartphone.
4. Scan the QR code that appears on LINE for iPad.
5. On your smartphone, tap Log in > OK.
Note: The location (e.g. prefecture, city) that appears on the login screen is based on the IP address of the device that is trying to log in to your account.

In some cases, a screen may appear asking you to verify your identity. If you see this screen, you can log in after entering a verification code by following the steps in the Help article below.

An identity verification code appears

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If the identity verification code screen appears after logging in to LINE on a PC or tablet, open LINE on your smartphone and enter the verification code that appeared within three minutes.

Be advised

The verification code you need to enter on LINE on your smartphone is the one on the identity verification code screen that appears on LINE on your PC or tablet. It is not the password you set on LINE or the code for unlocking your device's screen.

If the screen to enter the verification code doesn't appear on LINE on your smartphone, restart LINE and try logging in to LINE on your PC or tablet again.

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LINE

Help center

Search Help articles

How to log in/out

How do I log out of LINE?

I was suddenly logged out of LINE

Logging in to LINE on your iPad or PC using your smartphone's unlock method

Required settings for logging in to LINE for iPad or PC with your smartphone's unlock method

Disabling your smartphone's unlock method for logging in to LINE

About using your smartphone's unlock method to log in to LINE

Removing locks on your smartphone's unlock method

Logging in with an email address

Logging in with a QR code

An identity verification code appears