You can report spam or problematic messages and the people that send them from inside a chat.
Note: Rest assured that if you report someone, they won't be notified that you did so.
To report someone in a chat:
1. Tap the menu icon at the top of the chat screen > Settings.
2. Tap Report.
3. Select your reason for reporting the person, then tap Agree & send.
To report spam or problematic messages:
1. Tap and hold the message you want to report.
2. Tap Report.
3. Select your reason for reporting the message, then tap Agree & send.
4. Choose whether or not to block the sender.
We will investigate the matter based on your report. If we find that the person has violated our Terms and Conditions, we will take appropriate action.
Please understand that we cannot provide details regarding the results of our investigation or any actions taken. This is in order to protect the privacy of all of our users.
Let us know if we can make it better.
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.