Checking a chat message's sent status

Send/receive chats

When a friend sees a message you sent them on LINE, Read will appear to the left of that message. In group chats, numbers displayed next to Read (e.g. Read 2) indicate the number of people who have seen your message.

Depending on the recipient's device, a message may be marked as Read when they receive a notification for it. As such, the Read receipt doesn't necessarily mean that your chat message has been seen.

Also, the time that appears next to Read is the time you sent the message, not the time someone checked it.

Please use Read receipts as an approximate guide to whether or not your messages have been seen.

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"Unread messages below" is a bookmark-like feature that appears in chats with one or more unread messages. It shows where your Read messages end and your Unread messages begin.

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You can mark all your unread messages as read at once.

To mark all the messages in a certain chat as read:

1. From the main menu, click Chats

2. Right-click the chat you want to mark all messages as read.
3. Click Mark all as read.

[Windows/Mac] To mark all chats as read:

1. From the main menu, click Chats

2. Click

to the right of the search bar > Mark all as read.

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If a chat message you sent doesn't appear as read and nothing else appears by it, it may be due to one of the following reasons.

Your network connection is unstable

With an unstable network connection, it may take some time for a chat to show up as read.

The recipient didn't see the message due to their use of the LINE app

If the person you sent the chat message to changed devices, reinstalled LINE, or accidentally deleted their chat history before checking the chat, they may not have noticed that they received the message. If the read mark still doesn't appear after some time has passed, try sending the message again or asking the person if they received it using a method other than LINE.

If an icon appears next to the chat message you sent, check its status by referring to this Help article.

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If there is an issue with a chat message that you sent, one of the following icons will appear. (Messages that were sent successfully will have no icon or the read mark next to them.)

Left-pointing arrow icon

This icon may appear if your network connection is unstable. Try sending your message when you have a strong network connection.

Resend icon

If your message couldn't be sent due to a network error, a button to resend it will appear. After letting some time pass, try sending the message again by clicking the resend icon > Resend.

Exclamation point icon

This icon appears next to messages that were sent while an error was occurring with the server for sending/receiving messages. After letting some time pass, try sending the message again by clicking the exclamation point icon > Resend.

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Help center

Search Help articles

Send/receive chats

Send/receive chats

About Read receipts next to your chat messages

About Unread messages below

Marking all unread messages as read

I'm not sure if my chat message was received because it isn't showing up as read

Checking a chat message's sent status