LINE

Help

The Basics

How do I start a chat? toggle
There are two ways to start a chat.

1. On your Friends list, double-click the person you want to chat with.
2. On your Friends list, control+click (right-click) the person you want to chat with then click Chat.

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Starting a multi-person chat toggle
To start a multi-person chat:
1. Click "..." > Start chat.
2. Choose the friends you want to chat with.
3. Click Add.

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Can I delete my chat history? toggle
To delete your chat history, please follow the steps below.

1. Click Chat.
2. Control+click (right-click) the chat you want to delete.
3. Click Delete.

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How can I save chat messages? toggle
To save a chat, please follow the steps below.

1. Click Chats.
2. Double-click the chat you want to save.
3. Click the options icon at the top right of the screen.
4. Click Save Chat.

Please note this will only save the chat of the chat room that is currently displayed.

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What type of files can I send via LINE? toggle
You can send photos, videos, documents, and audio files.

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I sent videos/audio messages from LINE on smartphone, but can't see them on the PC version toggle
Please check About LINE on your PC version of LINE.

You can only receive video and audio messages on versions 1.2 or later.

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How do I keep a chat window on top? toggle
To keep a chat window on top, please follow the steps below.

1. Click Chats.
2. Double-click the chat room you want to keep on top.
3. Click the options button at the top of the screen.
4. Click Keep Window on Top.

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Can I only view chats with unread messages? toggle
You can bring chats with unread messages to the top using the following steps.

1. Go to the Chats tab.
2. Click the button on the right of the message search box.

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Can I take screenshots? toggle
Steps to take and send a screenshot:

1. Go to the Chats tab.
2. Double-click on the friend you want to send the screenshot to.
3. Click the screenshot icon above the text entry field.
4. Drag to select the area of the screenshot, then click the check mark.
5. Press Enter or Alt+Enter.

You can send up to 20 screenshots at a time. To cancel taking a screenshot, press the Esc key.

If the screenshot icon is grayed out, like it is for official accounts, that means the feature is not available.

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What is Auto-Suggest Stickers? toggle
Auto-Suggest Stickers is a feature that gives you suggestions for relevant stickers or emoji as you type words into a chat room. Default stickers, emoji and some paid stickers will appear as suggestions.

This feature is available for Japanese, Korean, English, Spanish, Traditional Chinese, Simplified Chinese, and Thai.

Please follow the steps below for setting auto-suggestion and to download languages.

Set Auto-Suggest
1. Click the settings icon at the top of the screen > Settings.
2. Click Chats.
3. Check the box for Enable Auto-Suggest.

Download languages
1. Click the settings icon at the top of the screen > Settings.
2. Click Chats.
3. Under Language, click the arrow button next to the language you wish to download.

Once downloaded, the language will appear in the Language list.

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How to change the key to send a message toggle
To change the key assigned to send a message:

1. Click the settings icon at the bottom of the screen.
2. Click Settings > Chats.
3. Under Send Key, select your preferred settings.

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How to insert a line break toggle
Depending on your chat settings, the way to insert a line break will vary.

Check your current chat settings and try either of the methods below. For steps on how to check your chat settings, see this Help article.

To insert a line break:
• If the Enter key is set as your Send Key: press Shift + Enter
• If Alt + Enter are set as your Send Key: press Enter

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About the Convert to text feature toggle
This feature uses optical character recognition (OCR) technology to convert writing in chat images to text. It also lets you translate the converted text and share it in other chats, on Timeline, or via Notes.

You can use the Convert to text feature via any of the methods below:
• Right-click the image with the writing you want to convert > select Convert to text.
• Click "T" (the text conversion icon) in the "Capture screen" editing menu.
• Click "T" (the text conversion icon) at the bottom right of the image viewer.

After you've converted the writing in a chat image into text, you can translate it by following the steps below.

1. Select the original language from the drop-down box on the left, and the target language from the drop-down box on the right.
2. Click Translate.

The following languages can be set as original or target languages.

Original languages: Chinese (Simplified and Traditional), English, Indonesian, Japanese, Korean, and Thai
Note:
- We plan to make other languages available in the future.
- Currently, only horizontal Japanese can be recognized. We plan to make vertical Japanese available as an original language in the future.

Target languages: Arabic, Chinese (Simplified and Traditional), English, German, Indonesian, Japanese, Korean, Malay, Persian, Portuguese, Russian, Spanish, Thai, and Vietnamese
Note: Depending on the original language in the image, the number of translatable languages may differ.

Click the Forward icon at the bottom of the text conversion screen to share the content in other chats, on Timeline, or via Notes.

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About the Scan QR code feature toggle
This feature lets you scan images of QR codes sent in chats and access their URLs.

You can use the Scan QR code feature via any of the methods below:
• Right-click the image you want to scan > select Scan QR code.
• Click "-" (the QR code scan icon) in the "Capture screen" editing menu.
• Click "-" (the QR code scan icon) at the bottom right of the image viewer.

After you've scanned a QR code, you can access the link by clicking the Go to URL icon at the bottom of the screen that appears. Clicking the Forward icon lets you share the content with other chats, on Timeline, or via Notes.

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Translating chats toggle
To translate chat messages: 
1. Open a chat and right-click the message you want to translate.
2. Click Translate.
3. Select the original language from the drop-down box on the left, and the target language from the drop-down box on the right.
4. Click Translate.
Note: If the original language in step 3 is set to "Detected", the original language will be automatically detected.

Chat messages can be translated to and from the following languages: 
Arabic, Chinese (Simplified and Traditional), English, German, Indonesian, Japanese, Korean, Malay, Persian, Portuguese, Russian, Spanish, Thai, and Vietnamese
Note: Depending on the original language, the number of translatable languages may differ.

Clicking the Forward icon at the bottom of the translation screen lets you share the content with other chats, on Timeline, or via Notes.

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Using purchased stickers/emoji toggle
To use stickers or emoji that you've purchased:

1. Click the emoji (smiley face) icon at the top left of the message entry field.
2. Click the stickers/emoji you purchased to download them.

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Sending images/files from one chat to another toggle
You can forward images, videos, and other files that were sent in one chat room to another. To do so, try using one of the methods below:

• Select the image, video, or other content you want to forward, then drag it to the chat room of your choice.


• Click Forward under the content and choose a destination.

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Formatting chat messages with Markdown toggle
You can format your chat messages using Markdown syntax. See below for a list of the available formatting options and how to use them.
Note: Your messages will appear formatted after you send them in a chat.

• Bold
Enter a half-width or full-width space and a half-width asterisk (*) before and after a word or phrase.
Example:
Wanna have the birthday party *tomorrow night* ?



• Italic
Enter a half-width or full-width space and a half-width underscore (_) before and after a word or phrase.
Example:
 _Yeah!_ Let's all meet at my place.



• Strikethrough
Enter a half-width or full-width space and a half-width tilde (~) before and after a word or phrase.
Example:
How does ~3:00~ 5:00 sound for today's appointment?



Inline code
Enter a half-width or full-width space and a half-width backtick (`) before and after a word.
Example:
Hello,
I was thinking of scheduling the meeting for `3:00` .
Does that time work for you?



Code block
Enter a half-width or full-width space and three half-width backticks (```) before and after a sentence.
Example:
Hello,
 ```I was thinking of scheduling the meeting for 3:00.
Does that time work for you?``` 


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