Chat folders let you organize your chats into different categories. You can use the default folders that are available or create your own.
These folders automatically categorize your chats into one of the five folders listed below.
Note: A folder may not appear if you don't have any chats to go in it.
• All: Displays all of your chats
• Friends: Shows 1-on-1 chats with your friends
• Groups: Shows your group chats
• Official accounts: Displays official account chats
• OpenChat: Shows all of your OpenChats
Creating new folders
You can create your own folders and organize your chats for any purpose (e.g. based on family, work, friends). For the steps to create new folders, see this Help article
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