Phone number verification/Account transfer verification
Important: The contents of this article only apply to LINE accounts created with LINE versions earlier than 13.11.0 if you're not using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand.
When you request a verification code, the LINE app will send you one via text message or phone call.
These verification codes are sent out using a system designated by LINE. The phone number used may appear as either a domestic or overseas number.
If you requested the verification code:
Please proceed with the verification process using the code that was sent to you.
If you received a verification code but didn't request one:
It’s possible someone entered your phone number by mistake. In this case, please disregard the text message or phone call.
Important: Even if you did not request a verification code, be sure to never share this code with anyone.
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Important: The contents of this article only apply to LINE accounts created with LINE versions earlier than 13.11.0 if you're not using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand.
If the phone number you use for verification has been registered to a LINE account before, the name registered to that account will appear. This is for making sure that the correct LINE account will be transferred.
If the LINE account that appears isn't yours, please tap No, that's not me.
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Important: This announcement does not apply to potential new account sign-ups in Hong Kong, Japan, Korea, Taiwan, and Thailand.
As of November 15, 2023, you are no longer able to sign up for a new LINE account using a phone number.
Going forward, the only verification methods available to sign up for a new LINE account are with an Apple ID (on iOS) or a Google account (on Android).
If you're using a LINE account created by November 14, 2023, we recommend linking a Facebook account, Apple ID, or Google account beforehand in case you want to transfer your LINE account in the future.
If you change to a Hong Kong, Japanese, Korean, Taiwanese, or Thai phone number, please register an email address beforehand.
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- We cannot respond to comments received from this form.