Important: If you are using LINE in a country or region outside of Hong Kong, Japan, Korea, Taiwan, or Thailand, the phone number-related information in this Help article only applies to LINE accounts created with LINE versions earlier than 13.11.0.
If you're unable to normally delete your LINE account for any reason (e.g. you can't log in), refer to the following section relevant to your situation.
Note: Deleting your LINE account will also delete all of its registered data, which cannot be restored. This includes your purchased items, friends, groups, chat history, and registration with other authorized apps such as LINE Games.
If you can use the phone number, Apple ID, or Google account registered to the LINE account you want to delete:
You can automatically delete the account by doing either of the following:
• Create a new LINE account using the same phone number.
• Register the same phone number, Apple ID, or Google account to an existing LINE account.
If you have a phone number, Apple ID, and Google account registered to the LINE account you want to delete, you will need to register all of them to the LINE account you create.
After you register your information to a different LINE account, you can delete that LINE account by selecting
Delete account if you don't want to use it.
If you can't use the phone number, Apple ID, or Google account registered to the LINE account you want to delete:
You will only be able to delete the account if you meet the following conditions:
• You still have the device that you were using with the LINE account.
• You haven't uninstalled the LINE app from the device.
• You're not using a new LINE account on the device.
• You can connect to the internet from the device.
Note: If you've cancelled your internet service, use a Wi-Fi connection.
If you meet all of the conditions above, you can delete your account by selecting
Delete account in LINE.
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