If you see an error after entering your email address or password when logging in to LINE for PC, you may have entered the wrong information.
Make sure that your login information is correct by following the steps below, then try logging in again.
1. Enter your email address and password on a notepad app. Make sure that:
• There are no extra spaces.
• Everything was entered in half-width characters.
• The characters were entered correctly (letters are case sensitive).
2. Copy the email address and password you entered on the notepad app.
3. Start LINE for PC, paste your email address and password into their respective fields, then log in.
After entering your password, click the eye icon and check that it was entered correctly.
If you've tried the method above but are still experiencing an issue, it's possible that the login information you entered is different from the information registered to your LINE account.
You can
check your email address on your smartphone if you registered one on the smartphone version of LINE.
If you can't log in even though you've entered your email address correctly, you may have entered the wrong password. For the steps to change your password, see the following Help article.
I forgot my password
Let us know if we can make it better.
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