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What is the Customer Care contact information for each country? toggle
LINE Pay Customer Care is handled separately in each country.

Please refer to the link below which corresponds to the country of the phone number you have registered with LINE.


If you are using a phone number for any other country, please contact us via the Problem Report Form.

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About changes to Rabbit LINE Pay (August 2015) toggle
The following specifications have changed for Rabbit LINE Pay (applicable for all LINE Pay supported countries):

The registered phone number and email address for your LINE account will also be registered with LINE Pay.

The first time you log in to LINE Pay after these changes are put into effect, you will be asked to agree to the new specifications (for LINE on Android version 5.4.1 or later and LINE on iOS version 5.3.1 or later). For users registering to LINE Pay for the first time, please note by registering, you are agreeing to these specifications.

If you do not agree to these changes and wish to unregister from LINE Pay, please contact us here.

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What should I do if I have a problem with Rabbit LINE Pay? toggle
If you encounter a problem with Rabbit LINE Pay, you may be able to resolve it by trying one of the following:

• Send a general inquiry through the Problem Report Form.
• Send an inquiry through the payment-related Problem Report Form.
• Check the Rabbit LINE Pay Help page here.
• Contact Rabbit LINE Pay Customer Care : 02-841-5400 (available all year from 9 am to 6 pm)

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