Account transfer methods

You can only use this feature on your main device (typically your smartphone).

You can transfer your LINE account to a new device in a snap using an easy transfer QR code.
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To transfer your account with an easy transfer QR code, you need to:
• Have your previous and new device on hand.
• Have both devices connected to the internet.
• Be able to use LINE (e.g. send chat messages) on your previous device.
• Have LINE installed on your new device.
Restoring your chat history
If you're transferring your account to a device with the same OS as before (Android to Android/iPhone to iPhone), your chat history from the last 14 days will automatically be transferred with your account when you use an easy transfer QR code.

To transfer more than the last 14 days of chat history, back it up beforehand.

If you're transferring your account to a device with a different OS (Android to iPhone/iPhone to Android), only your chat history from the last 14 days will automatically be transferred with your account when you use an easy transfer QR code.

To transfer your account with an easy transfer QR code:
1. Open LINE on your new main device and tap Log in.
Note: If you're using an Android device, tap Main device > OK.
2. Tap Log in with QR code > Scan QR code.
Note: If you're asked to allow photo or video access, you need to do so to proceed.
3. Open LINE on your old device and tap Settings > Easy transfer QR code under Backup and transfer.
4. Scan the QR code on your previous device with your new device.
5. On the "Did you just scan this QR code?" pop-up, put a check next to "Yes, I scanned the QR code myself" and tap Continue.
Note: You may need to verify your identity on your previous device if you had a passcode or unlock method set.
6. On your new device, tap Log in on the Log in as [your profile name] screen.
7. If you backed up your chat history and your new device is using the same OS as before, choose whether or not to restore your chat history.
Note: If your new device is running a different OS than your old one, tap Skip for now.
8. Make sure you're logged in to LINE on your new device. (Once your data has finished syncing, you will automatically be logged out of LINE on your old device.)
9. For users in Hong Kong, Japan, Korea, Taiwan, and Thailand, if you changed your phone number when transferring your account, refer to Checking/Changing your phone number and update your registered phone number with the new one.
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If an error occurs with an easy transfer QR code, see I'm having issues with easy transfer QR codes.

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