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To add LINE Credit from LINE prepaid cards or LINE gift codes, you need to enter the PIN in half-width alphanumeric characters. Codes are case sensitive and should not include any spaces.
Please be careful when entering the PIN, as it won't be recognized if even a single character is entered incorrectly.
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LINE prepaid cards can be purchased at convenience stores and other locations, and offer another method for making payments on LINE STORE.
After purchasing a prepaid card, you can redeem it for LINE Credit, which is a currency only used for making purchases on LINE STORE.
For information on how to add LINE Credit with a prepaid card, see this Help article.
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To add LINE Credit from LINE prepaid cards or LINE gift codes, you need to enter the PIN in half-width alphanumeric characters. Codes are case sensitive and should not include any spaces.
Please be careful when entering the PIN, as it won't be recognized if even a single character is entered incorrectly.
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The stickers, emoji, and themes on LINE STORE and the Sticker/Theme shops that can be used with LINE Stickers Premium will appear with a "P" at the top right of the item.
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If you unsuccessfully try to sign up for the LINE Stickers Premium for LINEMO plan, you'll receive a text message from LINEMO with an error code. Check the details for your error code in the table below, then try signing up again.
Error code | Details |
---|---|
1 |
The LINE account you used to sign up for the LINE Stickers Premium for LINEMO plan was deleted. If you've changed LINE accounts, cancel your plan from the LINEMO homepage and sign up again with your new LINE account. |
2 |
You've already signed up for the LINE Stickers Premium for LINEMO plan.
|
3 |
You've already signed up for a LINE Stickers Premium plan.
If you want to use the LINE Stickers Premium for LINEMO plan, you need to sign up for it after canceling your current LINE Stickers Premium plan and letting it expire.
For the steps to cancel your LINE Stickers Premium plan, see this Help article. |
4 or 5 |
You've already signed up for a LINE Stickers Premium plan, but your subscription has been suspended due to payment issues.
If you want to use the LINE Stickers Premium for LINEMO plan, you need to sign up for it after canceling your current LINE Stickers Premium plan and letting it expire.
For the steps to cancel your LINE Stickers Premium plan, see this Help article. |
6 |
The version of LINE that you're currently using does not support LINE Stickers Premium. Update the LINE app to version 11.10.0 or later and try signing up again. |
7 |
You cannot use the LINE Stickers Premium for LINEMO plan because a Japanese phone number is not currently registered to your LINE account.
To use the LINE Stickers Premium for LINEMO plan, register a Japanese phone number to your LINE account and try signing up again.
For the steps to change your phone number, see this Help article. |
99 |
A server error occurred. Try signing up again after letting some time pass. |
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Please check your LINE Credit balance from Credit log on your account page.
If you don't see a reward you think you've earned, please contact us via the Inquiry Form.
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