LINE STORE Help Center

To cancel your subscription:

1. Log in to LINE STORE.

2. Tap the menu icon > Account page.

3. Tap Purchase history > Subscription plans.

4. Select LINE Stickers Premium > Cancel.

5. Follow the on-screen instructions to finish canceling the subscription.

Only subscriptions purchased on LINE STORE can be canceled on LINE STORE. If your subscription was an in-app purchase, please cancel it from the app.

What's the latest I can cancel my plan (course) subscription before being charged?

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LINE MUSIC subscribers can use the LINE Stickers Premium Basic course for free with this plan.

Note:

- The LINE Stickers Premium Deluxe course is not available through this plan.

- You cannot subscribe to the Deluxe course while you're using the LINE MUSIC free sticker plan.

- If you want to use the Deluxe course, subscribe from LINE STORE after canceling your LINE MUSIC free sticker plan.

To use the LINE MUSIC free sticker plan, you need to subscribe from the registration screen in the LINE MUSIC app. You can find information about the LINE Stickers Premium course types in this Help article.

For more details about LINE MUSIC, see this Help article.

If you already have a LINE Stickers Premium plan, you can subscribe to the LINE MUSIC free sticker plan after you cancel your current plan and the canceled plan expires.

Note: If you cancel your LINE MUSIC subscription, you will not be able to use your LINE Stickers Premium plan after your canceled subscription expires.

When you cancel your LINE MUSIC free sticker plan, the cancelation will take place immediately. For more information about canceling your plan, see this Help article.

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If you unsuccessfully try to sign up for the LINE Stickers Premium for LINEMO plan, you'll receive a text message from LINEMO with an error code. Check the details for your error code in the table below, then try signing up again.

Error code	Details
1	The LINE account you used to sign up for the LINE Stickers Premium for LINEMO plan was deleted. If you've changed LINE accounts, cancel your plan from the LINEMO homepage and sign up again with your new LINE account.
2	You've already signed up for the LINE Stickers Premium for LINEMO plan.
3	You've already signed up for a LINE Stickers Premium plan. If you want to use the LINE Stickers Premium for LINEMO plan, you need to sign up for it after canceling your current LINE Stickers Premium plan and letting it expire. For the steps to cancel your LINE Stickers Premium plan, see this Help article.
4 or 5	You've already signed up for a LINE Stickers Premium plan, but your subscription has been suspended due to payment issues. If you want to use the LINE Stickers Premium for LINEMO plan, you need to sign up for it after canceling your current LINE Stickers Premium plan and letting it expire. For the steps to cancel your LINE Stickers Premium plan, see this Help article.
6	The version of LINE that you're currently using does not support LINE Stickers Premium. Update the LINE app to version 11.10.0 or later and try signing up again.
7	You cannot use the LINE Stickers Premium for LINEMO plan because a Japanese phone number is not currently registered to your LINE account. To use the LINE Stickers Premium for LINEMO plan, register a Japanese phone number to your LINE account and try signing up again. For the steps to change your phone number, see this Help article.
99	A server error occurred. Try signing up again after letting some time pass.

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If you have a LINEMO subscription, you can use the LINE Stickers Premium Basic course for free with this plan.

Note:

- The LINE Stickers Premium Deluxe course is not available through this plan.

- You cannot subscribe to the Deluxe course while you're using the LINE Stickers Premium for LINEMO plan.

- If you want to use the Deluxe course, subscribe from LINE STORE after canceling your LINE Stickers Premium for LINEMO plan.

For details about LINE Stickers Premium courses/plans, see this Help article.

For more information about LINEMO, refer to this link. (Only available in Japanese.)

To use the LINE Stickers Premium for LINEMO plan, you need to access the application page from the LINEMO official account and sign up. If you already have a LINE Stickers Premium plan, you can sign up for the LINE Stickers Premium for LINEMO plan after canceling your current plan and letting it expire.

Note: If you cancel your LINEMO subscription, you will not be able to use the LINE Stickers Premium for LINEMO plan after your canceled subscription expires.

For the steps to cancel your LINE Stickers Premium for LINEMO plan, see this Help article.

Note: After you cancel your plan, the cancelation will go into effect immediately.

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Stickers displayed on LINE STORE and the LINE app are different.

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Adding LINE Credit with a prepaid card

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Stickers displayed on LINE STORE and the LINE app are different.

I have an issue with a creators' sticker set being sold

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Editing captions for custom stickers

Message stickers

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LINE Stickers Premium

About LINE Stickers Premium

LINE Stickers Premium courses/plans

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Purchasing a LINE Stickers Premium subscription plan

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About Student plans

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Changing your course/plan

Canceling a subscription

What's the latest I can cancel my plan (course) subscription before being charged?

Until when can I use my subscription after canceling it?

Restoring a canceled plan while it's still valid

Canceling your subscription during the free trial

Checking if stickers, emoji, and themes are offered with LINE Stickers Premium

How many Premium sticker/emoji sets and themes can I have?

Checking the Premium sticker/emoji sets and themes you've downloaded

About the LINE Stickers Premium Deluxe course

About the LINE MUSIC free sticker plan

Canceling your LINE MUSIC free sticker plan

I couldn't sign up for the LINE Stickers Premium for LINEMO plan

About LINE Stickers Premium for LINEMO

Canceling your LINE Stickers Premium for LINEMO plan

LINE GAME

Why are items in my Purchase History not showing up in the LINE GAME app?

Are purchases in LINE STORE eligible for bonus events in LINE GAME apps?

Emoji

Sending emoji to friends as gifts

I can't use the emoji I purchased

I can't purchase emoji