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Not Getting Notifications

What to check if you are not receiving Timeline notifications toggle

If you are not receiving Timeline notifications, please refer to this article regarding Timeline notification settings.
 

If you are unable to resolve your issue after checking the above article, please try these basic steps.

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Basic steps toggle

Issues with your Timeline or Home may be fixed by checking your OS and network environment. Please try the following steps.

1. Close all running apps.
Steps may differ for each app on Android devices.

2. Restart your device.
Some issues are resolved by restarting your device. Steps may differ for each device. Please see your user manual for details.

3. Update the app.
Issues may occur on older versions of the app. Please update to the latest version.
http://line.me/update

4. Update your OS.
Issues may occur on older OSes. Please check if your OS is the latest version using the steps below.

Android OS: Go to the device’s Settings > “About phone” > “Software update.” Please note that steps to update your OS may differ depending on your device model.

5. Delete unnecessary apps and data from your device.
The device may not function properly if it doesn't have enough free storage left. Please delete any unnecessary apps or data.

6. Check your network connection.
Please check if your device is properly connected to the internet using your browser.

If you are using an Android device, please also try the following. Steps may differ for each device. Please see your user manual for details.


7. Clear your cache.
8. Deleted unnecessary apps and data from your SD card.
9. Remove and insert your SD card again.

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