LINE

Notification Settings

LINE notification settings toggle
To set up LINE notifications, please follow the steps below.
Note:
- These steps and labels may differ depending on your Android OS version and device.
- On some devices, the default sound may play instead of the LINE notification sound.

Android OS version 8.0 or later
LINE settings:
1. Go to the Friends or More tab and tap Settings.
2. Tap Notifications.
3. At the top of the screen, check the box next to Notifications, and turn Notification settings ON.
4. Tap Message notifications.
5. Configure each of the following settings:
• Turn Message notifications ON.
• Tap Importance and select Medium or over.
• Turn Ringtone/Sound, Vibration, or any of the other settings ON or OFF as needed.

Android OS versions earlier than 8.0
Note: You need to configure notifications on both your device and LINE.

Device settings:
1. On your device, tap Settings > Application Management or Apps.
2. Tap LINE in your list of apps.
3. Check if the notification setting is turned ON.

LINE settings:
1. Go to the Friends or More tab and tap Settings.
2. Tap Notifications.
3. At the top of the screen, check the box next to Notifications.
4. Check or uncheck the boxes next to Sound, Vibration, or any of the other settings to turn them ON or OFF as needed.

Tap here to go to LINE's Notification settings on your smartphone.

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Configuring chat notifications toggle
To configure your chat notifications: 
1. Tap the Chats tab.
2. Tap the chat you want to change the settings for.
3. Tap "V" at the top right.
4. Tap Mute chat or Unmute chat.

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Displaying message notifications on your lock screen (Android OS version 8.0 or later) toggle
To display message notifications on your device's lock screen, you need to turn lock screen preferences ON in your device's settings, and then turn LINE notifications ON. For the detailed steps, please see below.
Note: Menu displays may differ depending on your device.

• Device settings:
1. On your device, tap Settings.
2. Tap Security & location.
3. Under Device Security, tap Lock screen preferences.
4. Select any lock screen notification settings other than "Don't show notifications at all."

• LINE settings:
1. Go to the Friends or More tab and tap Settings.
2. Tap Notifications.
3. At the top of the screen, make sure that the box next to Notifications is checked, and that Notification settings is turned ON.
4. Tap Message notifications.
5. Configure each of the following settings:
• Turn Message notifications ON.
• Tap Importance and select Medium or over.
• Tap On lock screen and select anything other than Do not show notifications.

Tap here to go to LINE's Notification settings on your smartphone.

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Pop-up notification settings toggle
The way you configure pop-up notifications will differ depending on your version of LINE and your device's OS. Please see the table below for how to set up notifications on your device.


Note: Tap the image to enlarge it.

[A] LINE versions earlier than 8.17.0, or Android OS versions earlier than 7.0
• Displaying message previews in pop-up notifications
You can configure whether or not pop-up notifications show message previews by following the steps below.
1. Go to the Friends or More tab and tap Settings.
2. Tap Notifications.
3. At the top of the screen, turn Notifications ON.
4. Under Notifications, turn Message previews ON or OFF.

• Pop-up notification display settings
You can choose whether or not to display pop-up notifications depending on the status of your screen.
1. Go to the Friends or More tab and tap Settings.
2. Tap Notifications.
3. At the top of the screen, turn Notifications ON.
4. Under Notifications, tap Display pop-ups when screen is on or Display pop-ups when screen is off to turn these settings ON or OFF.

Tap here to go to your pop-up notification settings on your smartphone.

[B] LINE versions 8.17.0 and later, and Android OS versions 7.0 and later
The pop-up notification feature has been discontinued. Please configure the notification settings on your smartphone.

If you're using Android OS version 8.0 or later and want to display message notifications on your lock screen, please see this Help article.

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Linked apps notification settings toggle
To configure notification settings for apps linked with LINE, please follow the steps below.

1. Go to the More or "..." tab > Settings > Notifications > Additional Services.
2. Select the app you wish to configure notification settings for.
3. Select whether to Receive Messages and Receive Notifications.

Settings

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Temporarily disabling notifications toggle
To temporarily disable notifications, please follow the steps below.

1. Go to the More or "..." tab > Settings > Notifications
2. Tap Mute, then select "Mute for 1 hour" or "Mute until 8 AM."

Settings



To enable notifications again, tap Mute again and select Un-mute.

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Changing your notification sounds toggle
To change your notification sounds, please follow the steps below.
Note: These steps and labels may differ depending on your device.

Android OS version 8.0 or later
1. Go to the Friends or More tab and tap Settings.
2. Tap Notifications.
3. At the top of the screen, check the box next to Notifications, and turn Notification settings ON.
4. Tap Add LINE notification sounds to device > Allow.
Note: LINE notification sounds cannot be installed on some devices.
5. Tap Message notifications.
6. Configure each of the following settings:
• Turn Message notifications ON.
• Tap Importance and select High or Urgent.
• Tap Sound and select a notification sound.

To delete the LINE notification sounds added to your device, tap Remove LINE notification sounds from device > OK.

Android OS versions earlier than 8.0
1. Go to the Friends or More tab and tap Settings.
2. Tap Notifications.
3. At the top of the screen, check the box next to Notifications.
4. Check the box next to Sound, then select a notification sound.

Tap here to go to LINE's Notification settings on your smartphone.

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Timeline notification settings toggle
To configure Timeline notification settings, please follow the steps below.

1. Go to the More or "..." tab > Settings > Notifications.
2. Tap Timeline Notification to switch notifications on or off.

Settings

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LINE Pay notification settings toggle
To configure LINE Pay notification settings, please follow the steps below.

1. Go to the More or "..." tab > Settings > Notifications.
2. Tap LINE Pay to switch notifications on or off.

Settings

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I got a message from a company's official account that I didn't add as a friend toggle
You may get notification messages from the official accounts of companies. These are messages for telling you things like package delivery dates and when monthly bills are due.

The name of an official company account has a gray, blue, or green icon next to it. To make sure that a notification message is from an official account, check to make sure it has an icon with one of these colors.

Notification messages let you receive helpful information without having to add the official accounts of individual companies.
Note: This feature is turned on when you tap Agree on the "Regarding Usage of Your Information" screen. You can turn it off separately in your settings.

Only notification messages that we have determined to be valid and appropriate are sent out to users, and messages will not be sent for the purpose of advertising.

How notification messages work
First, a company sends a message transmission request to LINE's servers based on a customer's phone number. A notification message is then sent to the account of the LINE user with that phone number registered.

The phone number sent from the company is hashed, and the information that LINE Corporation receives is only used for the purpose of verifying the message recipient, after which it is promptly deleted.

There may be times when we need to verify your identity via text message before we can send a notification or in order to confirm notification content which includes your personal information.

Requirements for sending notification messages
Notification messages are sent when they meet the three requirements below:
• The phone number sent from the company matches one registered to an existing LINE account.
• The LINE account has the Receive notification messages setting turned ON.
• The LINE account has not blocked the official account of the company sending the notification message.

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Turning notification messages on and off toggle
To change your settings for receiving notification messages: 
1. Go to the Friends or More tab and tap Settings.
2. Tap Privacy.
3. Tap Provide usage data.
4. Tap Notification messages.
5. Turn the setting ON or OFF.

If you turn Receive notification messages OFF, you will not be able to receive notification messages sent from any company's official account.

If you don't want to get notification messages from the official account of a certain company, please block that company's official account.

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