If you're not able to add friends using ID search, check the settings below.
If your friend can't find you:
1. Tap the Home tab > Profile or Edit profile.
2. Turn ON Allow others to add me by ID.
You can also go to the profile screen here
If you can't find your friend:
Your friend may not have turned ON Allow others to add me by ID. Please ask them to check their settings.
To prevent the username search feature from being abused, the feature will temporarily be suspended if a username is searched for (or the wrong ID is entered) too many times. Please understand that we cannot provide any details about how long accounts are suspended for due to security reasons.
Thank you for your feedback.
Was this page helpful?