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Signing Up and Leaving

How do I sign up for LINE Pay?

Start LINE and go to More > LINE Pay.

Accept all of the Terms of Use and Privacy Policy, then you are all set to start using LINE Pay.

You can also make purchases without signing up to LINE Pay.

Please see this article for more details.

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How do I delete my LINE Pay account?

You can delete your LINE Pay account from the Settings menu.

Please note that deleting your LINE Pay account will delete all of your LINE Pay usage history.

You will not be able to delete your LINE Pay account in the following cases.

- If you have a transaction in progress. You can delete your LINE Pay account after the transaction is completed.

- If your LINE Pay account is suspended. You can delete your account after reactivating it.

If you have forgotten your LINE Pay passcode or lost your smartphone, you will not be able to delete the account yourself. Please contact us here, and inform us that you wish to have your account deleted.

We will assist you based on your situation.

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Will my LINE Pay account be deleted automatically if I delete my LINE account?

If you are registered with LINE Pay, you will not be able to delete your LINE account without deleting your LINE Pay account beforehand.

Please note your LINE Pay account may become inaccessible if your account is not carried over properly when changing devices.

If you changed devices and are unable to use your account, please refer to the article relevant to your registered country:

- For Japan, see this article.

- For all other countries, see this article.

If you are having trouble deleting your LINE Pay account, please refer to the article relevant to your registered country:

- For Japan, see this article.

- For all other countries, see this article.

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