Creating a new LINE account

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The method for creating a new LINE account differs depending on the country you live in. See either of the methods below.

Users that live in Hong Kong, Japan, Korea, Taiwan, or Thailand

To create a new LINE account, you need to install the LINE app on your main device (typically your smartphone) from the Apple Apple App Store or Google Play Google Play.

After starting the LINE app, you can create an account by verifying your phone number via text message or phone call.

Requirements for creating an account
  • You need a device that can receive text messages.
  • If you don't have a device that can receive text messages, you can verify your phone number with the Call me instead option if your device supports voice calls.
  • Phone numbers starting with 050 and virtual phone numbers can't be used.
  • Use a phone number offered by a mobile service provider.

About devices for children

LINE accounts cannot be created or used on mobile phones for children where apps can't be installed.

If you're using a smartphone for children (where apps can be installed) but cannot receive text messages or phone calls, check your contracted plan with your mobile service provider.

Note:
- The above information does not apply to some countries.
- If you cannot complete phone number verification, you will not be able to finish creating a LINE account.

Creating a new LINE account with text message verification

Text message verification is a verification method that can be used on devices that can receive text messages.

  1. Open LINE on your main device and tap Sign up.
  2. Select your country, then enter your phone number.
  3. Check the Terms and Conditions of Use and Privacy Policy, then tap right arrow > OK or Send.
    Note:
    - For users in Thailand, you can only proceed to the next screen if you're at least 11 years old.
    - For users in Korea, you can only proceed to the next screen if you're at least 14 years old and you've agreed to the Terms and Conditions of Use and Privacy Policy.
  4. Enter the verification code you received via text message.
    Note:
    - On some Android devices, the code is entered automatically.
    - If you see a message that says "Welcome back, XXXX!" after entering the verification code, tap No, that's not me > Next.
  5. Tap No, create a new account.
  6. Enter a name, set a profile photo, and tap right arrow.
  7. Create a password and tap right arrow.
    Note: Your password must contain 8-20 non-repeating half-width characters, and be a combination of at least three of the following types: uppercase letters, lowercase letters, numbers, and symbols.
  8. Choose whether to add friends from your device's contacts, then tap right arrow.
  9. For users in Japan, choose whether to verify your age.
  10. Confirm the "Regarding Usage of Your Information" consent screen.
Creating a new LINE account with the Call me instead option

The Call me instead option is a method that lets you verify the phone number you entered by receiving an automated call and entering the provided verification code.

Note: This feature is not available in some countries.

  1. Open LINE on your main device and tap Sign up.
  2. Select your country, then enter your phone number.
  3. Check the Terms and Conditions of Use and Privacy Policy, then tap right arrow > OK or Send.
    Note:
    - For users in Thailand, you can only proceed to the next screen if you're at least 11 years old.
    - For users in Korea, you can only proceed to the next screen if you're at least 14 years old and you've agreed to the Terms and Conditions of Use and Privacy Policy.
  4. Tap Call me instead at the bottom of the verification code input screen.
  5. Tap Continue.
  6. When you receive the call, enter the verification code you received via the automated on-call guidance.
    Note: If you see a message that says "Welcome back, XXXX!" after entering the verification code, tap No, that's not me > Next.
  7. Tap No, create a new account.
  8. Enter a name, set a profile photo, and tap right arrow.
  9. Create a password and tap right arrow.
    Note: Your password must contain 8-20 non-repeating half-width characters, and be a combination of at least three of the following types: uppercase letters, lowercase letters, numbers, and symbols.
  10. Choose whether to add friends from your device's contacts, then tap right arrow.
  11. For users in Japan, choose whether to verify your age.
  12. Confirm the "Regarding Usage of Your Information" consent screen.
Users that live in other countries
  1. Open LINE and tap Sign up.
  2. Confirm the Terms and Conditions of Use and Privacy Policy, then select your country and tap Continue with Apple or Continue with Google.
    Note:
    - Please select the country you actually live in.
    - For users in European Economic Area (EEA) member countries, you can only proceed to the next screen if you're at least 16 years old and you've agreed to the Privacy Policy.
  3. Log in to your Apple ID or Google account.
  4. Enter a name, set a profile icon, and tap right arrow.
  5. Create a password and tap right arrow.
  6. Choose whether to add friends from your contacts, then tap right arrow.
  7. Confirm the "Regarding Usage of Your Information" consent screen.