LINE

Help

Changing/canceling/restoring plans

search delete
Changing your plan (course) toggle
To change your plan (course), you need to cancel the one you're currently using and subscribe to a new one.

To change your plan (course): 
1. Tap the Home tab > Settings.
2. Tap Stickers > Manage subscription.
3. Tap the plan (course) you're currently subscribed to.
4. On the plan you want to change to, tap Change > Change plan.

Was this page helpful?

Yes No

What happens to my downloaded stickers and emoji if I cancel my subscription? toggle
If you cancel your subscription (course/plan), you will not be able to use your downloaded stickers and emoji after the plan expires.

Was this page helpful?

Yes No

Using stickers and emoji from an expired plan (course) again after re-subscribing toggle
To redownload stickers and emoji from a previous subscription: 
1. Tap the Home tab > Settings.
2. Tap Stickers > Download history.
3. Tap the download icon.

Was this page helpful?

Yes No

Re-subscribing to a canceled plan (course) while it's still valid toggle
If you want to re-subscribe to a plan (course) that was canceled but hasn't expired yet, please restore the subscription on the App Store or Google Play.

Was this page helpful?

Yes No

Canceling a subscription toggle
To cancel your subscription: 
1. From the Home tab, tap Settings.
2. Tap Stickers > Manage subscription.
3. Tap Cancel for the plan name that appears.
4. Follow the on-screen instructions to finish canceling the subscription.
Note: If you subscribed to LINE Stickers Premium from LINE STORE, a pop-up will appear asking you to open LINE STORE. Please go there to cancel your subscription.

If the subscription cancelation screen doesn't appear:
It's possible that you're logged in with a different Google account than the one you used to subscribe to your plan (e.g. because you have multiple Google accounts).

Use the steps in this Google Play Help page to switch to the right Google account, then check if LINE Stickers Premium appears on the Manage subscription screen.

For more information about how to cancel, pause, or change a subscription on Google Play, see this Google Play Help page.

If you're still unable to cancel your subscription after trying everything above, please contact us via the Inquiry Form.

We'd also like to ask for your feedback in order to make future improvements to the service. Please tell us why you are canceling your subscription in the LINE Sticker Premium Customer Satisfaction Survey. (Selecting the link will take you to the survey page.)

Was this page helpful?

Yes No

Help Center
TOP