Checking which chat messages were sent and which are read/unread

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You can check a message's sent status and which messages are read/unread in a chat.

See the following information for the meaning of icons that appear next to messages and how to mark unread messages as read.

About Read receipts and "Unread messages below"

Read

When a friend sees a message you sent them on LINE, "Read" will appear to the left of that message.

In group chats, numbers displayed next to "Read" (e.g. Read 2) indicate the number of people who have seen your message.

Depending on the recipient's device, a message may be marked as "Read" when they receive a notification for it. As such, the Read receipt doesn't necessarily mean that your chat message has been seen.

Also, the time that appears next to "Read" is the time you sent the message, not the time someone checked it.

Please use Read receipts as an approximate guide to whether or not your messages have been seen.

About "Unread messages below"

This is a marker that indicates the point up to which messages have been read and where unread messages begin.

"Unread messages below" appears in chats with one or more unread messages.

Checking a chat message's sent status

The statuses for sent messages are as follows.

No icon appears next to a message

Messages that were sent successfully will have no icon next to them.

unstable connection icon

This icon may appear if your smartphone's network connection is unstable. Try sending your message in an area with a strong network connection.

resend icon

If your message couldn't be sent due to a network error, a button to resend it will appear. After letting some time pass, try sending the message again by tapping resend icon > Resend.

exclamation point icon

This icon appears next to messages that were sent while an error was occurring with the server for sending/receiving messages. After letting some time pass, try sending the message again by tapping the chat with exclamation point icon > resend icon > Resend.

Marking a specific chat as read

Users in Japan
  1. On your main device, tap Chats > the Chats tab at the top of the screen.
  2. Tap and hold or swipe left on the chat.
  3. Tap Read or Mark as read.
Users outside Japan
  1. On your main device, tap the Chats tab.
  2. Tap and hold or swipe left on the chat.
  3. Tap Read or Mark as read.

Marking all chats as read

Users in Japan
  1. On your main device, tap the Chats tab > plus icon at the top of the screen > Mark all as read.
  2. Tap Mark as read.
Users outside Japan
  1. On your main device, tap the Chats tab.
  2. Tap Edit chats icon or menu icon > Read all or Mark all as read.
  3. Tap OK or Mark as read.