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I'm still seeing banners even though LINE Beacon is turned off toggle

If Bluetooth is enabled on your device, it will detect Bluetooth Low Energy (BLE) signals from nearby beacons, regardless of whether the LINE Beacon setting in the app is turned on or not. If a nearby beacon transmits a signal compatible with LINE Beacon, a banner will show up in the app.

In these cases, LINE will receive information including the detected device and contact date, but will not obtain internal identifiers or any information that can identify you.

LINE and the official account of the beacon operator will obtain your beacon contact information and internal identifiers only when both LINE Beacon and your device's Bluetooth are turned on. This allows us to share useful information and services related to the beacon you came into contact with.

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About LINE Beacon toggle

From information about new products and services to coupons and sales, LINE Beacon lets you receive special messages on LINE via the official accounts of stores and train stations that have beacons (Bluetooth transmitters).

For information on how you can use LINE Beacon, see this Help article.

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Using LINE Beacon toggle

To use LINE Beacon, you need to do the following:

• Turn Bluetooth ON in your smartphone settings.

• From LINE, tap Settings > Privacy > Provide usage data, and turn LINE Beacon ON.

Note: If you're viewing this article on your smartphone, tap here to go to the Provide usage data screen.

• From your smartphone settings, allow your location to be shared with LINE.

Note: Depending on your device, LINE Beacon's performance may be affected if you don't allow your location information to be shared. (The feature may be restricted in some cases on iOS devices, and will not be available for use on Android devices.)

• Make sure you're using a smartphone that meets our recommended specifications.

When you have the above settings configured and are near a store or station that uses LINE Beacon, you can get the following on LINE:

• Information on new products and services

• Special messages with coupons, information about sales, and more

Note: You need to add the relevant store or service's official account as a friend on LINE to receive this information.

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I'm having issues with LINE Beacon toggle

If you encounter any issues when using LINE Beacon, please try updating the LINE app to the latest version and restarting your device.

The only data you can receive on LINE is LINE supported beacon data.

If you have Bluetooth turned OFF, banners will not appear, even if you approach a beacon. Please be sure to check your settings.

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