LINE

Adding Friends

Cannot add friends using ID Search toggle
To prevent abuse of the ID search feature, we suspend the search feature when you search too many times in a given period of time. We cannot provide any details about how long the feature will be suspended for security reasons.

Was this page helpful?

Yes No

Cannot add friends using Shake it! toggle
When using Shake it!, your friend will not be added until "Friend Added!" is displayed after both you and your friend tap Add. Please follow the steps below if you are having trouble adding friends using Shake it!.

Please note that you need to turn on Location Services to use Shake it!. If your location is not shown correctly after doing so, please try restarting your device.

1. Go to your device’s Settings > Privacy > Location Services.
2. Tap LINE > While Using the App.
If you cannot find LINE in Location Services, please restart your device. 

To add a friend using Shake it!
1. Tap the friends icon > add friends icon.
2. Tap Shake it!
3. Shake both your devices or tap the screen.
4. Put a checkmark to the left of each other’s icon on the list that appears.
5. Tap Add.
6. Check that message "Friend Added!" appears.

Was this page helpful?

Yes No

Adding friends using ID Search toggle
You can add friends by searching for their LINE ID.

1. Tap the friends icon.
2. Tap the add friends icon on the top right of the friends list > ID/Phone No.
3. Enter your friend’s ID.

If the ID does not appear in search results, please see the article below.

Cannot Add Friends Using ID Search

Was this page helpful?

Yes No

Adding friends using QR code toggle
You can add friends by having them scan your QR code, or you can scan theirs.

Steps for Your Friends to Scan Your QR Code:
1. Tap “Display QR Code” below.
2. Get your friend to scan it with their QR code reader.
3. You will become friends once your friend taps Add.

Steps for You to Scan Your Friends’ QR Code
1. Tap “Scan QR Code” below.
2. Scan your friend’s QR code.
3. Tap Add to become friends.

You can also send your QR code via email by going to Add Friends > Invite.

Inviting Friends

Was this page helpful?

Yes No

Adding friends using Shake it! toggle
The Shake it! feature uses your location to add friends who are near you.

1. Tap the friends icon.
2. Tap the add friends icon > Shake it!
3. Shake both your devices or touch each other's screen. Please note that both your Location Services must be set to ON.
4. Put a checkmark to the left of each other’s icon on the list that appears. If you are already friends, the LINE logo will be displayed.
5. Tap Add

If multiple users appear in the results, select the friend you want to add.
 
Once the status changes from "Waiting..." to "Friend Added!", you will become LINE friends.

Was this page helpful?

Yes No

Adding chat members as friends toggle
To add someone as a friend from a group or multi-person chat, please follow the steps below.

1. Tap the group or chat room name on the top of the screen.
2. Tap the members area.
3. From the members list, tap the member you wish to add.
4. Tap Add from the pop-up screen.

Was this page helpful?

Yes No

Adding users on the Friend Recommendations list toggle
Please follow the steps below.

1. Tap the friends icon.
2. Tap the add friends icon on the top right of the friends list.
3. Tap the add friends icon which appears next to the user you wish to add.

Was this page helpful?

Yes No

Inviting friends toggle
You can invite friends who are yet to sign up for LINE by following the steps below.

1. Tap the friends icon.
2. Tap the add friends icon on the top right of the friends list > Invite.
3. Select the method you wish to use. 

Was this page helpful?

Yes No

Help Center
TOP