Search Help articles

    Friend issues

    My friend's account appears, but a different person is using it

    My friends don't appear

    I can't add friends using ID Search

    I can't add friends via QR code

    Contacts on my device don't appear in my friend list

    Why does a blocked or removed friend still appear in my game rankings?

    I have Auto-add friends turned on, but my contact wasn't added

    I receive the message “The account you are trying to add cannot accept any more friends.”

    I get an error when creating/deleting/inviting others to groups

    Re-adding deleted friends

    My contact's name is displayed differently

    Display names do not appear properly

    Friend and profile information differs from what others see/Changes to settings do not appear

    Preventing chat messages from people you don’t know and group invitations

    I verified a Japanese phone number and can't search for IDs/phone numbers because age verification is required

    Help center

    Copied

    OK